This is a very good hotel, excellent location & breakfast. Rooms were not bad. But they disabled their phones so you cannot call from your room. I was ill and every time I had to call I had to go thru reception. It was landline. Europeon union has Phones free within the EU countries whether it is landline or mobile. I was very much disappointed. Probably they had party with my money. I will never go to that hotel again. The staff was very friendly.
A nice hotel, pretty standard executive type international hotel. The room was great and perfectly adequate for our city break. The bathroom was good with a great shower, pet peeve is that I’d wish they’d replace baths with walk in showers. Breakfast was superb, something for everyone. Very surprised to have to pay to use the pool and again to use the sauna etc, very off putting and if this is IHG policy then I think I’ll use a different chain.
It’s a very large hotel. Our room was spacious, had a bath and separate toilet. A coffee machine that took a while to get used to ditto room thermostat. Breakfast is fine. This listing is a little out of date ref covid stuff. Breakfast is good. It’s s good choice if you can get a decent price. Why four stars? Well they advertise a swimming pool but don’t make it clear there is a 10€ entrance fee on trip of the room rate
The hotel is situated in an excellent location right by Berlins central station. The hotel is modern, rooms were clean and the staff very helpful. The hotel is owned by The Deutsche Bundesbahn or DB (German Federal Railway), so every guest receives a complimentary travel pass valid for the duration of their stay enabling them to travel in all zones in Berlin on the trains, underground, trams and buses, which we used extensively during our stay to travel all over Berlin on the very efficient German transport system. I will definitely use this hotel again.
From the moment we entered to leaving we could fault nothing. Lovely hotel which currently are having renovations but by no means spoilt or stay. If anything it made us want to come back to enjoy the new areas being refurbished. Hotel was extremely clean & staff could not be any better at their jobs. Felt right at home the moment we checked in. We had a deluxe room with street view. Room was large with an even more spacious bathroom. The in room telephone even had charger attached for any mobile phone. Food in the Marlene bar was tasty but wine list was a little pricey with cheapest bottle on offer €32. Breakfast was the luxury of this hotel. Huge choice on offer for every taste. A taxi rank was based just outside hotel too so handy for trip back to airport. Berlin zoo only 5 minute walk away. Big tour bus only 10minute walk away’ which you will need to see half of Berlin. Plenty of cafes & restaurants within walking distance of a few minutes too. We loved our visit & without a doubt the hotel added to our stay. I had viewed a few other hotels before choosing here & I definitely didn’t regret it. As I said the city is huge so no matter where you stay it’s really irrelevant to getting around. Go enjoy your trip & I can honestly say you won’t be let down by this hotel. X…
The room was spacious and attractive, the breakfasts were extensive and the food at the Marlene Bar was beautifully presented as well as delicious. The swimming pool was great for relaxing. The best thing was that though 5 star is was also friendly, the staff were great, and it makes a difference when you get good service that is also friendly.
It was the chance to use a soon to expire free night I had in my IHG account. I was planning a 7 night stay in Berlin mainly at one of the better Marriott hotels, my usual sweet spot in Berlin taking advantage of Marriott's hotels friendlier price range in the city of Berlin particularly for frequent stayers taking advantage of their privileges . This was my case as a platinum for life status member ( a title earned over long period of hard working times). My acquaintance with Intercontinental hotels has been limited because the IHG chain is somewhat less giving when it comes to breakfast and club lounge perks for frequent stayers, and for this reason I unusually feel like placing lots of my eggs on the IHG basket. Having reached Globalist with Hyatt last year , and previously as ongoing Diamond status with Hilton , all go them combined with my permanent Marriott status is all I need to be well treated and not spend fortunes with my favourite hotel perks . Yet, I must confess, that I was e-x-t-r-e-m-e-l-y well impressed at this one night I stayed at Berlin Intercontinental Hotel. I arrived by train RB14 from BER airport stopping at The Zoologicker Garden and walking to the hotel. I could have taken the bus 200 from the station that would have dropped me of in fromt of the hotel but the weather was nice and and I felt like walking. The area is very nice and luxurious in central Berlin. Large, confortable, well decorated room, marvelous attention from front desk, namely Melanie and Geraldine among so many I met ( please forgive me if I misspelled any of the above names), free room water and gourmet coffee. Yet, I didn't feel like spending 35 Euros on breakfast, considering I was soon on my way to my Marriott chain hotel in Berlin where I would enjoy lounge and food for the following 6 days without any additional costs. Just for comparison , 35 Euro Breakfast for 1 person (this was the retail price if I was to have breakfast there) becomes of course 70 euro for a party of 2. So, even on a low rate stay at this hotel in Berlin (for instance, my room night was available to be purchased for 130 euro), additional breakfast would have increased the rate in over 50% of the basic rate, making the reasonably low rate I could have payed for the room a relatively expensive board if I wished to include breakfast for 2. Of course, over the years, IHG developed this policy that must be or must have been profitable with active business people but they must now cope with the idea that frequent travellers that are retired or less wealthy will not be encouraged to stay on their more luxurious hotels as frequently as they may choose some of the IHG competitors . Well, getting back to the hotel stay in short , Berlin Intercontinental is a luxury top tier boarding hotel (to say what I experienced). Thanks to their friendly staff and beautiful and very comfortable ambiance. I thank IHG employees who made my limited stay so wonderful.…
Stayed here for one night in my own hometown because of an IHG points incentive and must say, I was very impressed. The InterConti is a staple to Berlin's hotel scene since the 1960s (first it was a Hilton) and after many extensions and renovations it is still one of Berlin's top hotels. Being IHG Ambassador/Platinum Elite I was upgraded to a Deluxe room and received a food and beverage credit. The room was spacious and comfortable and the bathroom was huge. The room design may not have been everyone's cup of tea, but I found it to be a welcome change from the standard design you'll find worldwide now. Didn't have breakfast, but will definitely recommend the hotel to friends and colleagues.
Amazing hotel with perfect view across Berlin. First class breakfast, great service and clean and beautiful rooms. We arrived at night and entered though the illuminated pyramid entrance. After checking in we had a couple of beers at the Marlene bar in front of the fireplace. We will definitely come back
Beautiful view from our oversized room on the 12th floor overlooking the Zoo trees. Hotel is an easy 15 minute walk from Zoo bahnhof, next to the zoo & aquarium. It's a short 20 minute walk to wonderful restaurants in the Nollendorfplatz area of Berlin (especially outdoor dining at Amrit [Indian] & Vamos [Mexican]; we did not dine at the hotel, but given more time, we would have. Staff were friendly tho they did not know whether American citizens were eligible for the German CovPas (as Americans in France are eligible for the Pass Sanitaire proving COVID vaccination). The only real negative was the mechanical noise emanating from the elevator banks all night; it took us a few days to figure out what was making the noise that we could hear inside our room (1213) across from the elevators. Be sure not to accept a room near the elevator! When I brought it to management's attention at check out (they asked about my stay), I was advised they would note my record that I preferred a room away from the elevators next time! (I think the least they could have done is offer me a few bonus IHG points as reperation.)…