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Mercure Hotel Berlin City West

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Mercure Hotel Berlin City West
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483 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Berlin City West
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Showing 79: English reviews
Reviewed 8 June 2016

Always staying here, when visiting Siemens Stadt offices, the rooms are ok-ish for 1-2 nights, clean, agree on the internet comments though, very slow service you can not really use it for work, this is something the hotel should consider to improve.

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Helpful?
Thank LiliKris
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear LiliKris, thank you for your review. We've got your note about the WiFi connection to the seller passed, so that the line can be checked. There you can still use another, faster connection at the hotel. For a fee, a voucher can be purchased at the reception. Please contact us for your next stay. With kind regards Stefanie Bobon...

Sofia, Bulgaria
Reviewed 3 June 2016

It seams that the hotel has some contract with travel agencies, as both days there were bus groups of over 50 people, so the lobby and breakfast were a little bit overcrowded. But rooms are well soundproofed. This property is very convenient for visiting the officies at Siemensstadt. Also, it is next to a U7 bahn stop, so Potsdamer platz...

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Helpful?
Thank Milen D
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear Milen D, thank you for your review. We're very sorry that you were disturbed by the noise of other guests. We would like to apologize to you. We would be pleased to welcome you again soon. With kind regards Stefanie Bobon Resident Manager

Reviewed 15 April 2016

The hotel internet is slow and using dated wireless technology (802.11g) that barely penetrates the room leading to lost or very slow connections. Not suitable for business connections where there's voip or video conferencing. Otherwise, staff were polite, room was clean, breakfast is good, walking distance to Siemensdamm office buildings.

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Helpful?
Thank Rubens R
New York City, New York
Reviewed 13 January 2016

The staff are great at this hotel. They are quick to check you in and will answer any questions you have. The rooms are spacious and clean. The beds are very comfortable and the shower is fantastic! This is very close to the airport as well, which made it very easy to catch my flight after my stay!

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Helpful?
1Thank Gen_Eral_87
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear General 87, Thank you for your review and we are pleased that you were satisfied. We hope to see you soon to welcome again in Berlin. With kind regards Stefanie Bobon Resident Manager

London, United Kingdom
Reviewed 12 January 2016

The staff make this hotel. Stayed 3 weeks for work and all staff were fantastic. They remembered my name which was a small but a lovely personal touch which was indicative of the hotel. Stayed in both a double and superior room - both were more than adequate. Hotel foods in Germany haven't been favourable experiences for me but the...

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Helpful?
1Thank Paul B
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear Paul B, Thank you for your review and we are pleased that you were satisfied. With kind regards Stefanie Bobon Resident Manager

London, United Kingdom
Reviewed 15 December 2015

We had a . Wonderful weekend break in this super hotel. Berlin is an amazing city. We visited the amazing Christmas Fair's. The underground and overground train network is easy to use and so cheap !! The Mercure Hotel is very reasonably priced with comfortable rooms and brilliant food. The staff could not be more helpful

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Helpful?
Thank Kathleen M
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear Kathleen M, Thank you for rating our house. We thank you for the words of praise and are looking forward to welcoming you soon with us again. Kind regards Stefanie Bobon Resident Manager

Hundested, Denmark
Reviewed 6 December 2015

Comfortable room and competent staff. The hotel is located right next to Siemens Business park, so my next day meeting was walking distance. It is also very near Tegel airport, just 10 min by taxi. Decent restaurant and wine bar with some interesting German wines. Very god breakfast. 

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Helpful?
1Thank Steen M
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear Steen M, we thank you for the words of praise and are looking forward to welcoming you soon with us again. Kind regards Stefanie Bobon Resident Manager

Reviewed 7 October 2015 via mobile

Nice hotel. Good bed and nice large rooms. Breakfast is with a wide selection. Close to a subway station and shopping facilities so very convenient. Friendly staff that speaks good English. A bit pricey though

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Helpful?
Thank Finn J
SBobon, General Manager at Mercure Hotel Berlin City West, responded to this review

Dear Finn,, We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Krakow, Poland
Reviewed 25 August 2015

This Mercure hotel is for sure one of the worst 4 star hotels that I had the chance to sleep in. Additionally, I have gold level in accor loyalty program, so I'm used to more "pleasant" experiences then I received in Berlin. I've booked standard room. When I arrived I was surprised by the size of room, however it was...

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Helpful?
Thank abe_lin_kr
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Stefanie...

Pau, France
Reviewed 10 August 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yan G
SBobon, Manager at Mercure Hotel Berlin City West, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Berlin City West is a modern, fully airconditioned, 3 star hotel with 119 rooms in northern Charlottenburg. From the underground station right outside the hotel, the Kurfurstendamm is just 10 min away via a direct line. 8 km from central Berlin (Mitte) and just across from SIEMENS and NOKIA SIEMENS NETWORKS, the hotel is only 10 min drive from Berlin Tegel Airport, Berlin Spandau intercity train station and the exhibition centre. Summer terrace with pool. Free parking close to the hotel. ... more   less 

Additional Information about Mercure Hotel Berlin City West

Address: Ohmstrasse 4-6, 13629 Berlin, Germany
Region: Germany > Berlin > Spandau
Price Range: €74 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Berlin City West 4*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Hotel.de, ACCOR, Agoda, Priceline and HRS so you can book your Mercure Hotel Berlin City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Berlin City West
Hotel Style:
#117 Family Hotel in Berlin
#140 Luxury Hotel in Berlin
#151 Business Hotel in Berlin
#161 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Berlin City West staff and other travellers.
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Questions? Get answers from Mercure Hotel Berlin City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was quiet in inner ward side. No experience of other rooms.”
 of 5 bubbles ernor519, 20 Oct 2016 | Read review
“Tube station around the corner.”
 of 5 bubbles 759sigrunr, 16 Sep 2016 | Read review
“Ground floor rooms just as quiet. Stayed away from the road”
 of 5 bubbles paulbC993BX, 12 Jan 2016 | Read review
“Prefer rooms on top floor with balcony....”
 of 5 bubbles agustussr, 26 May 2015 | Read review
“Get a room facing the garden, it is a bit more quiet.”
 of 5 bubbles zlaton, 25 May 2015 | Read review
5 of 5