This hotel is a quick walk from the tram line and only two stops from One of the main stations, can get easily around Berlin from here. The room was spotlessly clean and had everything needed including usb slots etc. Room was small but had everything needed and you don’t go away to spend all day in a room. Breakfast was good typical continental things, plus a waffle maker which was delicious. The receptionists were a bit sour faced but it didn’t detract from the experience. I would certainly stay here again. It was lovely to see the bee hives at breakfast and taste the honey.
So, first of all they cancel my room, without my knowledge, as I'm at the UK airport. Then when I arrive, tired at 01.00 the receptionist tells me to be quiet and wait, as I announce myself. No details of the public carpark on the hotel information, after a recy, and having been told by the receptionist it's impossible to find, I park in the street. In the morning the manager offers me 10% off. What do you think?
Of course it is cheap price hotel and small room good for budget and the room was clean and good breakfast. But small things can made worse overnight or reaction. The lady in reception during check in ignored me and went to talk about other topic with other customer for more than 10 min. When I went to the room there was no soap or shampoo or something like that there. Small not can made big change.
Nice hotel with reasonable prices. The rooms were clean and nice and a view to a tv tower was definitely wonderful! Service was great and breakfast was okay. The only thing missing was a fridge in a room but that's not a deal breaker. I'd recommend this hotel to anyone who is looking for a central location and good pricing.
Clean and comfortable hotel with excellent staff. Minor issue with the shower was solved quickly and efficiently. Very well located for exploring Berlin. Would have no hesitation in staying here again
I generally agree with previous comments. We stayed four nights and had no complaints. Staying near Alexander Platz was not my first choice but everything went so smoothly that we would definitely stay here again.
I’ve travelled quite a bit over the last 30 years and this is one of the most comfortable hotels I’ve stayed in. Pre-check in help from their info email; easy check in before the official time; spotless, spacious room, TOTALLY quiet, helpful front desk, great breakfast room, 24/7 snack bar available for purchase in the lobby, coffee service in room, pleasant computer station available in lobby. Convenient transportation.
Short walk to alexanderplatz and public transport- about 10 mins tops. Good breakfast- we enjoyed using the waffle iron each morning. Clean rooms and suited us well for our 4 night stay. No basic amenities in the room such as a kettle but there is a service station next door if so inclined and a minifridge at reception.
We had three nights in this hotel and it was very nice. Its a 10 minute walk to Alexander Platz and a 45 minute walk to the Brandenburg Gate. Although if you prefer to take a bus the transport here is great to. The hotel is clean and modern. It has a nice bar and breakfast area. You could have a free mulled wine and a tasty gingerbread cookie from reception being as its Christmas. There is a little self service shop in the lobby with snacks and drinks. The rooms are cosy and the shower was nice and hot. The staff are very friendly. We recommend staying here and would do so again.
Shame really, most of the things were OK but the stay was spoiled by the bed lined had what appeared to be blood stains. I did not do a forensic test. I arrived late in the evening, tired after a hard day and was getting undressed when I noticed the marks. I reported the incident in the morning and was offered a cup of tea as compensation.