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Holiday Inn Berlin City-West

718 reviews
#349 of 635 Hotels in Berlin
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Traveller (268)
Room & Suite (285)
Dining (72)
Overview
  • Excellent15%
  • Very good40%
  • Average29%
  • Poor11%
  • Terrible5%
Travellers talk about
“euro shuttle”(3 reviews)
“the holiday inn”(11 reviews)
“ihg member”(5 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (718)Write a Review
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All reviewseuro shuttlethe holiday innihg memberplatinum statusnice poolbusiness hotelbit datedone night stayclean hotelfree wifiroom numberhousekeeping staffexecutive roomhotel restaurantbreakfast includedan upgradeu bahn station
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11 - 15 of 286 reviews
Reviewed 26 November 2017

We stayed here for one night before needing to catch a morning flight at Tegel Airport. The hotel was close to the airport, which was one of our main reasons for choosing it. When we arrived, the check-in process was easy and the lady at...More

Thank Mary G
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 27 November 2017

Dear Mary G, Thanks a lot for your great feedback, we are glad our location was convenient for you. Please be assured that we will evaluate your feedback and try to improve accordingly. Your tips and comments are highly appreciated and truly helpful. Please know...More

Reviewed 14 November 2017 via mobile

A nice hotel close to the airport. Rooms are clean and the ones we were in were remodeled. Lots of amenities including a pool and bar/restaurant. Be sure to book online through a service such as Kayak, Expedia or of course Trip Advisor for the...More

Thank Matt A
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 16 November 2017

Dear Matt, Thanks a lot for your great feedback, we are glad our location was convenient for you. It was a pleasure having you here and we hope you will visit us again soon! Kind regards, Gregor Seipolt, General Manager

Reviewed 13 November 2017 via mobile

4 stars are really too much for this hotel. It is clean, sure, but you would expect definitely something more. The SPA area is small, sleazy and poor: maybe better nothing than this. Rooms are equally sleazy, with moquette on the ground and poor furniture....More

Thank 3jesus
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 15 November 2017

Dear 3jesus, thank you for taking the time to submit your feedback. We are very sorry to learn that you were not satisfied with our services. Please be assured that we continually work hard to uphold our standards and will pass on your feedback to...More

Reviewed 10 November 2017

This hotel is near industrial part of Berlin, especially in if you have work with Siemens. Breakfast is good but you have to get up early because ther are lot of people who eat all the food. Rooms are Ok but hallways are a bit...More

Thank atide2015
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 15 November 2017

Dear atide2015, thank you very much for your review. It is a pleasure to know that you were able to take advantage of our location and hope you will find the time to visit us again soon. Kind regards, Gregor Seipolt General Manager

Reviewed 28 October 2017

Arrive earl evening on business after missing a flight. No points on my gold elite account as our travel company booked it via Expedia. My colleague next to me was provided with the content of the mini bar in his executive room for free as...More

Thank Bigal370
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 31 October 2017

Dear Bigal370, Thank you very much for staying at our hotel and for sharing your feedback with us. It was a pleasure to welcome you as an IHG Rewards Club Member. I apologize that you get no upgrade like your colleague. We are so sorry...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$69 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#172 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$69 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#172 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (268)
Room & Suite (285)
Dining (72)
Pool & Beach (10)
Amenities (76)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vit007
8 June 2016|
AnswerShow all 4 answers
Response from Raphael D | Reviewed this property |
Hi, unfortunately the hotel is worn out... I suggest you look for another property.
0
Votes
arianguy
18 April 2016|
AnswerShow all 2 answers
Response from toolie t | Reviewed this property |
I was there only one day but it was quite easy to get around. I actually took the holiday inn bus to the airport and checked myself into my flight so I didn't have to lug luggage around with me and then walked to the bus... More
0
Votes
Liliana M
9 February 2015|
AnswerShow all 3 answers
Response from HI_93 | Property representative |
Dear "Liliana M", thank you very much for contacting us. You can give us your IHG Member number in advance per Email, phone or also when you check in. Following benefits will our IHG Rewards Club Members get: - collecting... More
0
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Room Tips
"All the rooms are front facing and you have a good view of the front park."
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"In another hotel"
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"Avoid interconnected rooms and the rooms at the end of the corridors."
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"In Part A of the hotel the even rooms are looking towards an inner gardem, and are therefore quiter"
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