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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 28/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Capri by Fraser Berlin
Updated 28/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#66 of 645 in Berlin
Location
Cleanliness
Service
Value
Capri by Fraser / Berlin, 4 star, is an innovatively design-hotel with a "twist" that comes with 143 apartments, archeological site on ground of lobby, cutting edge meeting spaces, restaurant and bar area, all of which make it the traveller's top choice. The location is in the heart of Berlin Mitte and on Museum Island, within moments to all major museum, galleries and sights of the German capital.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Meeting rooms
Wifi
Restaurant
Breakfast available
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Trendy
Languages Spoken
English, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
59Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
Contact
Scharrenstrasse 22, 10178 Berlin Germany
Name/address in local language
Getting there
SpittelmarktBerlin U-Bahn4 min
Märkisches MuseumBerlin U-Bahn6 min
Car HireSee all Berlin car hire
490Reviews28Q+A37Room tips
Reviews
Traveller rating
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Most Recent
Online booking system broke several times while trying to book. Even though the booking had been confirmed with my credit card I was sent a confusing email saying I needed to pay, which I thought we had already done. This took to a non Capri website which looked like a phishing scam, but confirmed with the front desk it was real. Was assured at booking we would be given a non street facing room and late check out. Upon check in we were given a street facing room and we were confirmed late check out. ON the morning of check out, reception called asking why we hadn't checked out - they had forgotten/lost this requsest since their systems were down and would need us out urgently. We asked for 45 minutes to gather our things and in that time had an frustrated member of the cleaning team at our door asking why we hadn't checked out. Overall it was a very poor experience, only made worse by the fact the aircon was broken in the building in the summer time. At checkout we were asked how was our stay, we kindly communicated we did have some issues with the experience and were offered excuses for all these things going wrong. My impression of Capri is not strong and I regularly visit the city for work and will not visiting again. …
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 1 week ago
Dear murpha57 Thank you for taking the time to leave a review. We are sincerly sorry, that we could not convince you at all. Please excuse the hard start with our system. Due to a change in the payment systems, we will only work with payment links in the future. Your reasoning and frustration is understandable. I will conduct further training with the staff to improve a better communication in the future. We are always happy to accommodate guest requests, but can never promise this due to the high number of bookings. Due to a fire alarm, the air conditioning could no longer be started. However, this problem was fixed the next day. If there is anything at this stage, we could do for you, please let us know. Best regards Barbara Blessing-Umlauft Operation Manager
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+1
Hotel's Favourite
This hotel is in a great location with easy access to all the tourist attractions. Hotel was very clean and quiet. Rooms are spacious and comfortable. Common areas were well kept and seating in lobby was cool and quirky. The hotel is built on old historical walls so it was nice to see the feature flooring in lobby. Would 100% recommend staying at Capri.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 12 Apr 2022
Dear MattyE123, many thanks for your amazing review. We are very happy that you enjoyed your stay. Many thanks for pointing out the location directly in the city center, as well as the nice rooms. Hopefully we could welcome you again soon. Best regards Barbara Blessing-Umlauft Opereations Manager
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Good size rooms, with confortable beds. The location couldn't be better. It is not possible to open the room windows. The staff are efective, but if you ask something about the city activities they don't have nothing to recomend you. It would be nice to have some opinion from a local.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 1 week ago
Dear sabreu327652, thank you for taking the time to write a review. Many tahnks for highlighting the beautiful rooms and the central location as well as the nice staff. Hopefully we could welcome you again soon. Kind regards Barbara Blessing-Umlauft Operations Manager
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This property contains self serviced apartments and is NOT a hotel. There is no option for room service or in-room dining. Staff refused our request for assistance when we asked for basic items which were missing from our room. It is specified on arrival that housekeeping will be provided every second day. On our second day of our stay, we specifically requested this to remind staff and ensure this happened. It did not. There is no bar/restaurant area and no other facilities apart from computers in the main lobby. The location of this accommodation is poor with no local restaurants/cafes/bars nearby. For the same price and location of this hotel you can certainly find a much more convenient and helpful accommodation, which we will be certain to do on our next visit to Berlin.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 3 weeks ago
Dear npierce895096, Thank you for taking the time to write this value review. We apologize that you were not happy al all. We are a 4star service apartment hotel. But due to construction works our restaurant ist currently closed. Breakfast therefore is offered from the bar. That the reason why the bar is currently closed. The hotel is located directly in Berlin. Just 5 Minutes to walk to alexanderplatz and nikolaiviertel, where you could find a lot of typical german restaurant as well as international food. We would be happy to recommend some. We are sorry, that room service did not apply that well. We will have a talk to our contractor. We hope you will give us another chance to convince you of our quality. Kind regards Barbara Blessing-Umlauft Operations Manager
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Very nice modern hotel. The rooms are big, modern and clean with nice beds, bedding and toiletries. There was even a little kitchen area that you could use in your room, plus communal laundry facilities. There isn’t that much in the way of food and drink directly next to the hotel but a lot of museums are close and the location is pretty good overall. We would definitely stay again.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 20 Apr 2022
dear LondonZoeJ, many thanks for your amazing review. We are very happy, that you were happy at all. Many thanks for pointing out the beautiful rooms as well as the location directly in the city center. Hopefully we could welcome you again very soon. Best regards Barbara Blessing-Umlauft Operations Manager
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After spending 2h in the lobby waiting for my room at check in, and after I asked multiple times what happens and when I can get the room, every time getting 'we are sorry, it's taking a few more minutes' I got a stunning response that it will take 'another 1h30'! When I said this is unacceptable, the staff became defensive and kept saying 'this is not my fault', and did not do any effort to find a solution. I then asked them if, in the more than the 2h I was waiting, ANY room would be cleaned and ready, so I can check in, the response was 'yes, but it will not be on the 5th floor'! As if I had asked for a specific room!
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 5 weeks ago
Dear SimonaC, Thank you for taking the time to write this value review. We do fully understand your frustration. We apologize for the communication problem. I would like to explain the situation: In your booking you indicated that you would like to have a room high up floor. We tried to make this wish possible for you. That's why it had taken so long. BUT and of course the staff could have told you that there is an alternative to your request. We will set up a training session to train the staff again. We are again sincerly sorry. We hope you will give us another chance to convince you of our quality. Kind regards Barbara Blessing-Umlauft Operations Manager
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Hotel and room was spacious and clean. Leaving a low score due to the fact that few days prior to our arrival I spoke to two different staff member asking if they could organise a little bday detail for my partner. I´m guessing the have forgotten about it , because as we started the check in , balloons were pulled out and taken to our room in quite obvious way, my partner even joked that it must be for him... so not much of a surprise after all :(
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 5 Apr 2022
Dear Mrs. Korzynska, many thanks for your review. We are happy that you enjoyed your stay overall. Normally we do not offer such a service. However the team wants to make you happy and decide to decorate it. Since another guest blocked the person, wo wants to decorate the room, this bad situations happend. If this would not happend and you would arrive 5 Minutes later everything went good. So sometimes bad situations happend. We are really sorry about that. Hopefully you enjoyed the rest of your stay. Best regards Barbara Blessing-Umlauft Operations Manager
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The Capri is a very stylish, comfortable and smart hotel, conveniently located on the Spree and within steps from historic sites. The rooms are smart and well equipped, the on-site facilities are a plus, and all the staff are friendly, helpful and efficient.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 4 Apr 2022
Dear shoove426170, many thanks for your amazing review. we are happy that you enjoyed your stay. Many thanks for pointing out the nice and helpfull staff as well as the great location. Hopefully we could welcome you again soon. Best regards Barbara Blessing-Umlauft Opereations Manager
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Good apartment hotel in a nice and practical location. Modern and at the same time central, a few minutes away from Unter den Linden or Alexanderplatz. Rooms quite small but functional with everything needed, good for a one-week stay. Helpful staff. There was some mess at check-in (wrong room, cutlery missing in the room) but it was resolved.
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Date of stay: January 2022
Rooms
Location
Service
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 14 Mar 2022
Dear Nick K, many thanks for your amazing review. We are happy, that you enjoyed your stay in our nice hotel. We are sincerly sorry, that ther was an issue on check in, but happy to read, that everything went well. Hopefully we could welcome you again soon. Best regards Barbara Blessing-Umlauft Operations Manager
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I really love to stay in this place, but for a couple I recommend just few days because if you need to make some food that need oven is not possible. On the place just have a small Microave and stove. Indeed it woks very well. But I missed oven.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Marketing at Capri by Fraser Berlin
Responded 6 Mar 2022
Dear hmagal467782, many thanks for your great review. We are happy, that you enjoyed your stay. Thank you for pointing out the great location. Unfortunately we do not have an oven for security reason. Hopefully we could welcome you again very soon. Best regards Barbara Blessing-Umlauft Operations Manager
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PRICE RANGE
US$118 - US$207 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBerlinMitte / Mitte (Borough) / Museum Island
NUMBER OF ROOMS
143
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Claim Your Listing Frequently Asked Questions about Capri by Fraser Berlin
Which popular attractions are close to Capri by Fraser Berlin?
Nearby attractions include Designpanoptikum (0.4 km), Escape Zone Berlin (0.2 km), and Nicholas Quarter (0.3 km).
What are some of the property amenities at Capri by Fraser Berlin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Capri by Fraser Berlin?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Capri by Fraser Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Capri by Fraser Berlin?
Yes, a parking garage is available to guests.
What are some restaurants close to Capri by Fraser Berlin?
Conveniently located restaurants include Tigertörtchen, Zur Gerichtslaube, and Restaurant-Cafe Ephraim's.
Are there opportunities to exercise at Capri by Fraser Berlin?
Yes, guests have access to a fitness centre during their stay.
Is Capri by Fraser Berlin located near the city centre?
Yes, it is 0.8 km away from the centre of Berlin.
Are any cleaning services offered at Capri by Fraser Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Does Capri by Fraser Berlin offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Capri by Fraser Berlin?
The staff speaks multiple languages, including English and German.