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Wyndham Garden Berlin Mitte

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852 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Obernai, France
Reviewed 26 May 2014

While the hotel itself is nice and the service is alright, our room was visited and money and a cellphone was stolen during breakfast in our room on our last day. We noticed after having left the city. We sent amail to the hotel; with no answer whatsoever. They don't seem to concerned about this issue. According to previous reviews,...

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Helpful?
2Thank Vanadyssia
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Vanadyssia thank you for taking the time to tell us about your experience at the Wyndham Garden Berlin Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Wyndham Garden Berlin Mitte, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Chicago, Illinois
Reviewed 23 May 2014

I stayed in the hotel on May 2014 for 2 nights. The rooms are spacious but there are no air conditioning, the internet was intermittent, and the hotel was definitely too far away from the zone it was announced. I didn't know Berlin at all, so I trusted the references given by the hotel. It was close to a subway...

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2Thank osocuetara
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, thanks for taking time and sending us your comments. We apologize for your inconvenience. We always want to improve our services and those comments like yours are very helpful for us. Kind regards Frank Neumann Front Office Manager

Helsinki, Southern Finland, Finland
Reviewed 6 May 2014

Probably the best money/value hotel we have ever stayed in Berlin. Don't know what kind of special discount it was, but we paid only 54 euros per night (stayed four nights) just before Easter weekend. And that included a plentiful breakfast buffet. Also the room was spacious and clean. For first time visitors (especially if the visit is short) this...

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4Thank Lennuko
Frank N, Leiter Front Office at Wyndham Garden Berlin Mitte, responded to this review

Dear guest, thank you very much for your review. We are delighted that you had an enjoyable stay with us and that we were able to convince you of our excellent value for money . We are looking forward to welcoming you again soon. Kind regards Frank Neumann Front Office Manager

Warsaw, Poland
Reviewed 6 May 2014

This hotel is not in Mitte, its in Wedding and its quite far from central Berlin. I booked through Expedia and the description was very misleading. But we got a good deal. That being said, we had a good overall experience at this hotel. The staff was very helpful, the room was clean, the hotel was quiet, and they offer...

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2Thank EssSee
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, Thank you very much for your feedback. We really appreciate this as it helps us to improve our services on a regular basis. Our house is located near the city centre which you can reach by Underground in less than10 minutes ( Alexanderplatz ). We are sorry we did not meet your expectations about the location of our...

Reviewed 5 May 2014

I stayed for 3 nights in May. I was upgraded to a superior room free of charge on arrival by a very friendly receptionist. My room was large, modern and comfortable. No mini bar or room service. Only one lift for 5 floors was very frustrating as it could take quite some time to leave the hotel.

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Helpful?
Thank Gerald C
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, Thank you very much for your feedback. We really appreciate this and will forward your kind words to our staff. We are looking forward to welcoming you back at the Wyndham Garden Berlin Mitte some time in the future! Kind regards Frank Neumann Front Office Manager

Istanbul
Reviewed 3 April 2014

We have stayed 5 nights in this hotel on March 2014. Our room was big enough as it was suite room but I do not recommend this hotel because of the location, (not in walking distance to mitte centre) the low quality of service;all of the receptionist were not friendly and helpful (except one girl) no room service; the first...

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Helpful?
3Thank HISTORIAonur
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, i appreciate you taking the time to rate your recent stay with us. On behalf of our entire staff here at the Wyndham Garden Berlin Mitte I apologize for the concerns you have about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your...

Preston, United Kingdom
Reviewed 12 March 2014 via mobile

Great hotel just outside the centre really, but great transport links, (get an ABC ticket that you can use all day for subway, tram & train) it's about 10mins walk from the subway stop & train. Wifi was offered but was intermittent which was really frustrating a down point for us, for me it didn't work in the room then...

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Helpful?
Thank Emmapownall
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for. We have taken the critics received about the Wi-Fi connection and about our housekeeping staff into consideration. We are looking forward to welcoming you...

Ashington, United Kingdom
Reviewed 23 February 2014

I stayed here for 4 nights while visiting my Granddaughter in Berlin.My room was quiet and very comfortable.The bathroom was huge.Everything was very clean.Plenty of sockets for electricals and free wifi .I didn't eat here so I can't comment on the dinning room.Reception staff were always welcoming and helpful. The location is generally residential but within walking distance of the...

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Helpful?
Thank Susan-Ash
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank you very much for your comments. I'am glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for Were looking forward welcoming you back soon. Best regards Frank Neumann Front Office Manager

Palma de Mallorca, Spain
Reviewed 29 January 2014

Stayed here for two nights in January. It was a pleasant stay, the hotel itself having a certain charm about it (although slightly eerie with the high ceilings and dark, narrow corridors). Rooms are clean. Beds are a tad small and so are the quilts. Breakfast was expensive but enjoyable. Staff are friendly enough but they seem quite junior and...

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Helpful?
Thank djmccreedy
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, thank you very much for your comments we are glad you spend an enjoyable time in Berlin, whilst understanding we could not fully meet all your expectations. We have taken all points into consideration and are aware of the difficulties with the Wi-fi connection We are looking forward welcoming you back soon. Best regards Frank Neumann Front Office...

Manchester, United Kingdom
Reviewed 9 January 2014

I stayed here at the beginning of January 2014 with my partner. I could not fault the hotel it self the rooms were very clean and the breakfast was very accommodating. The bar is a nice area and enjoyed a few cocktails here. The only negative I have about the hotel is only down to personal preference, the pillows were...

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Helpful?
1Thank Heather B
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for. For your next visit at our hotel please request a Pillow without feathers or ask at the reception to change...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Wyndham Garden Berlin Mitte

Address: Osloer Str. 116a, 13359 Berlin, Germany (Formerly Best Western Grand City Hotel Berlin Mitte)
Region: Germany > Berlin
Price Range: €51 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Berlin Mitte 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Berlin
Berlin Best Western
Hotel Style:
#159 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Berlin Mitte staff and other travellers.
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London, United Kingdom
over a year ago
West Mifflin, Pennsylvania
8 months ago
over a year ago
Karlsruhe, Germany

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Questions? Get answers from Wyndham Garden Berlin Mitte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure, took what I got”
 of 5 bubbles GoodSport1, 29 Oct 2016 | Read review
“Ask for a new modern room”
 of 5 bubbles 385veronicae, 18 Oct 2016 | Read review
“For best view ask for a room facing the main road”
 of 5 bubbles mill247, 2 Oct 2016 | Read review
“Rooms are well maintained”
 of 5 bubbles Bhima2013, 4 Sep 2016 | Read review
“we had a suite and it was beautiful.”
 of 5 bubbles A4868HZjenniferb, 30 Aug 2016 | Read review
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