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The Charles Hotel

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Traveller (621)
Room & Suite (588)
Dining (138)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“rocco forte”(41 reviews)
“beautiful hotel”(44 reviews)
“heated floors”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,689)
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1,122 results
Traveller rating
899
155
41
13
14
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LanguageEnglish
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899
155
41
13
14
Show reviews that mention
All reviewsrocco fortebeautiful hotelheated floorsconcierge staffstar hoteltrain stationrooms are largeperfect staydeluxe roomminute walkbreakfast buffethotel restaurantold citybeer gardenvisiting munichmain stationspa
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1 - 5 of 1,122 reviews
Reviewed 2 weeks ago

The Charles combines outstanding service from the front desk check-in process to the bell hop and the concierge. They kindly had our room ready for us upon arrival at 10am after a red-eye flight. Elegant, tasteful and spacious room with views overlooking the old Botanical...More

Thank JuVeGe
Reviewed 2 weeks ago

Top hotel, top location and top service. Only the restaurant is not up to 5 stars. Specially breakfast can be somewhat chaotic. When the hotel is fully booked, there is sometimes not enough room in the restaurant for all guests for breakfast. It than can...More

Review collected in partnership with this hotel
Thank Rob1112016
Response from Management_TCH, PA to General Manager at The Charles HotelResponded 6 days ago

Dear Guest, Thank you for your thoughtful comments. We were most disappointed to learn that we failed to extend the high standards of service in the restaurant during breakfast. We completely understand that these shortfalls detracted from the enjoyment of your visit. Please forgive our...More

Reviewed 3 weeks ago via mobile

Easily the two most expensive nights I ever paid for but so worth it! Excellent location (lush, green, quiet, convenient), room with a perfect bed (the most comfortable I ever slept in in a hotel). Breakfast sublime with very alert and friendly service - very...More

Thank Diekirchoise
Response from Management_TCH, PA to General Manager at The Charles HotelResponded 3 weeks ago

Dear Guest, Thank you for this wonderful feedback and for taking the time to share your thoughts on TripAdvisor. We are pleased to hear that you were impressed by our comfortable beds, the delicious breakfast buffet as well as our attentive service. We are looking...More

Reviewed 4 weeks ago

We enjoyed last week-end Munich and we chose The Charles Hotel.Near to the Central Station though in a quiet area and at a walking distance to the City Centre.We were upgraded to a Superior Deluxe Rooms at 7th floor facing the Old Botanical garden towards...More

Thank Sorin P
Response from Management_TCH, PA to General Manager at The Charles HotelResponded 4 weeks ago

Dear Guest, Thank you so much for your wonderful comments about our hotel. We are so pleased that you had a great stay and we all look forward to welcoming you back! With best wishes, The Charles Hotel Team

Reviewed 4 weeks ago via mobile

All 5 star hotels offer more or less the same amenities but it is the quality of service that differentiates them. And this is what makes The Charles Hotel stands out. From the moment you arrive at the door until the last moment when you...More

Thank Pseo84
Response from Management_TCH, PA to General Manager at The Charles HotelResponded 4 weeks ago

Dear Guest, Thank you for your wonderful review of The Charles Hotel, it was our pleasure to welcome you. We are delighted that you enjoyed your time with us and it always makes us proud to read positive comments such as yours. We do hope...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$351 - US$1,017 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Munich
#1 Luxury Hotel in Munich
#1 Spa Hotel in Munich
#2 Business Hotel in Munich
#2 Family Hotel in Munich
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$351 - US$1,017 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Munich
#1 Luxury Hotel in Munich
#1 Spa Hotel in Munich
#2 Business Hotel in Munich
#2 Family Hotel in Munich
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (621)
Room & Suite (588)
Dining (138)
Pool & Beach (14)
Amenities (104)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
eclipsemullet
8 February 2018|
AnswerShow all 3 answers
Response from Management_TCH | Property representative |
Dear Guest, Our in-house bike rental (high-end BMW-bikes) is available during summer period only. However, our Concierge is happy to assist with any inquiry. Best regards, The Charles Hotel Team
1
Vote
Google Translation
dealqueen
28 December 2017|
AnswerShow all 6 answers
Response from Management_TCH | Property representative |
Dear Guest, We do have connecting rooms in almost every category, so you should be fine with 2 rooms and have an additional bed in one of them. Please email us for more information. Best regards, The Charles Hotel Team
0
Votes
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Kim A
14 October 2017|
AnswerShow all 13 answers
Response from Stephen S | Reviewed this property |
It is the best area to be in! Close walk to the town centre, opposite a park and beer garden ! It is a safe area as I went running every morning and late night walks !
1
Vote
Room Tips
"Ask for a room overlooking the park."
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"Some carpet rooms have a strange glue odor. Ask for a hardwood floor room!"
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"Quieter rooms overlook the park."
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"Super spacious rooms. Modern bathrooms with floor heating. Breakfast personnel a bit overwhelmed. I sometimes..."
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