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Sophienstrasse 28, 80333 Munich, Bavaria Germany
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Traveller (812)
360
Panoramas (12)
Room & Suite (484)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Charles Hotel
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 429 in Munich
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
German

Location

Full view
100Great for walkers
Grade: 100 out of 100
162Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
2018Reviews43Q+A100Room tips
Traveller rating
  • 1,609
  • 274
  • 76
  • 28
  • 31
Time of year
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Popular mentions
Francesca M wrote a review 15 May
1 contribution
It would have been a 5/5 experience if one of my shirts would not have been stolen. I am disappointed both with the fact that I never thought staff would steal customers’ property in such a prestigious hotel and by the terrible customer service received when I tried to fix the issue. A shame I will never be returning here again.
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Date of stay: May 2022Trip type: Travelled
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Travelerofstyle wrote a review 15 May
Greenwich, CT32 contributions72 helpful votes
+1
This was my second time staying in the hotel. First time in October of last year for few days. We had executive suite for me mom and our service dog (German Shepard). It was really amazing with great views. Big tub and extra toilet by the entrance. It’s quite loud outside especially at night (people are partying) so we requested some fans for white noise. Great ac (goes to 17c). Bedroom and living room close off so someone can sleep on couch and use toilet by hall at night. It’s very convenient. Manager is amazing and will go above and beyond to make your stay as comfortable as possible They are very dog friendly as well. Met my dog with welcome box of goodies, toys and a comfy bed. Ordered in bunch of food during stay and it was amazing. Lots of gluten free choices as well. Breakfast was out of this world! I have to start best of the best. Overall a great stay!
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Date of stay: May 2022Trip type: Travelled
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Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 1 week ago
Dear travelerofstyle, I would like to thank you very much for choosing to The Charles Hotel again and for finding the time to write this lovely comment. We are truly delighted and proud you took away such positive impressions of your recent stay with us. We look forward to welcoming you back to our hotel very soon. Best regards from Munich General Manager THE CHARLES HOTEL
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NR_Traveler wrote a review 8 May
Tampa, Florida23 contributions11 helpful votes
This was my second stay at the Charles Hotel. My first stay was pre pandemic, I am happy to see the hotel operating with the same level of comfort, and professionalism, as before the pandemic. The rooms are especially large, and very well appointed. Cleaning services twice per day really made the room feel safe and clean. Spa services were excellent, and the steam / sauna area is a treat to enjoy. The staff, what can I say about the staff? Some of the friendliest, and most professional team that you could want at a hotel! Absolutely amazing people. A few that were especially noteworthy are: Charlotte, that works in the restaurant and bar is an absolute delight! Very welcoming and remembered us the whole trip. Hopefully a long term star at the Rocco Forte brand. Another super star is Lena at Concierge. If I didn’t know better, I would think she owned the hotel. She takes such pride in the guests stay and comfort, it is amazing. Always checking up with us on our visit, and confirming any plans she made for us were to our satisfaction. She truly ensured our trip was flawless. Claudia in Concierge was also out of this world with her willingness to go the extra mile to support our trip. Thank you all for the most enjoyable stay!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Very convenient walk to the main train station.
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Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 2 weeks ago
Dear NR_Traveler, On behalf of our General Manager I would like to thank you very much for choosing to stay at The Charles Hotel during your time in Munich and for reviewing our hotel. Your great feedback is very encouraging and much appreciated by all of us here at The Charles Hotel. Especially Charlotte, Lena and Claudia were touched by their special mention in your review. We would be delighted to welcome you back to The Charles Hotel next time your travels bring you to Munich. With all good wishes, General Manager THE CHARLES HOTEL
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pbaldwin2022 wrote a review Mar 2022
1 contribution
Was at the hotel for a business trip visiting the finance team. I very much enjoyed my stay and having the opportunity to see the hotel in person and getting to know different members of staff across all departments.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
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Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 30 Mar 2022
Dear Mr. Baldwin, We are simply delighted that you enjoyed your stay and could not be happier that our colleagues provided excellent service that made your stay more memorable. We do hope you visit us again soon! With best Regards, THE CHARLES HOTEL TEAM
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OliwaVasicek wrote a review Jan 2022
London, United Kingdom467 contributions188 helpful votes
Fully aware that the Charles Hotel considers itself a business hotel rather than a leisure hotel, I was expecting the usual fare for my week-long business trip in Munich... but this place is far from that. Possibly the first time I've ever stayed in a business hotel that I would happily return to for a leisure holiday trip. Huge and luxurious rooms and a fantastic spa, with top top levels of service. The only aspect that wasn't outstanding was the food offering in the restaurant for dinner, which was still quite good - and likely to be due to the reduced Covid-related footfall (and no issue when you have Wolt and other delivery services...!). I will be back several times over the coming few months!
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Date of stay: January 2022
Rooms
Location
Service
Trip type: Travelled
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Response from The Charles Hotel Management, Other at The Charles Hotel
Responded 17 Jan 2022
Dear Mr Vasciek, I would like to thank you very much for choosing to stay at The Charles Hotel during your time in Munich and for taking the time of reviewing us online. We are truly delighted and proud you took away such positive impressions of your recent stay with us. The entire team is most grateful for your compliments and we look forward to welcoming you back to The Charles Hotel. With best wishes, General Manager THE CHARLES Hotel
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PRICE RANGE
US$506 - US$729 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
forte munich, munich forte
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
160
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Frequently Asked Questions about The Charles Hotel
Which popular attractions are close to The Charles Hotel?
Nearby attractions include Style Advisor Twins (0.4 km), Lenbachhaus (0.4 km), and NS-Dokumentationszentrum Muenchen (0.5 km).
What are some of the property amenities at The Charles Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Charles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Charles Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Charles Hotel?
Conveniently located restaurants include Vinothek by Geisel, Hamburgerei, and VI VADI Cucina Italiana.
Are there opportunities to exercise at The Charles Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Charles Hotel have airport transportation?
Yes, The Charles Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Charles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Charles Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.