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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 18/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Mercure Munich Altstadt
Updated 18/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 428 hotels in Munich
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The non-smoking HOTEL Mercure Munich Altstadt is a fully air-conditioned facility in the heart of the Bavarian capital, just two minute's walk to the famous Marienplatz. All 80 of our suites and rooms have modern furnishings with free Wi-Fi access to the Internet. Drinks from the mini-bar and SKY-Entertainment are free of charge. Your room is also equipped with a safe for your valuables. For your car there are a number of nearby parking garages available (charges apply). Our lobby offers an internet terminal and a shoeshine machine for a polished appearance. House pets are also welcome for a small fee, and for those hectic business days we also offer a laundry service. Ask about costs. Our fax and copy service is of course free of charge. Our hotel rooms was renovated in 2011. In 2014 we redesigned our lobby and built a brand-new breakfast room.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Car park
Wifi
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Vending machine
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, German
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
324Restaurantswithin 0.5 km
129Attractionswithin 0.5 km
Contact
Hotterstr. 4, 80331 Munich, Bavaria Germany
Name/address in local language
Getting there
MarienplatzMunich U-Bahn5 min
Karlsplatz (Stachus)Munich U-Bahn6 min
Car HireSee all Munich car hire
1770Reviews34Q+A84Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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good service , breakfast wonderful and they have big variety of foods , employees in restaurant are very helpful, location is very good to shopping but prices is high compared to similar hotels same level,
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure München Altstadt, Owner at Hotel Mercure Munich Altstadt
Responded 3 weeks ago
Dear Odyssey436099, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mersiha & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Stayed for 2 nights in June 2022 in a standard/classic room. The size of the room was large for standard level as was the bathroom. The beds are very comfortable. The breakfast buffet was amazing - the buffet staff ensure hot coffee is always available and if you have a special request they try to accommodate. The buffet included 2 types of hot eggs, usual European breakfast options plus lovely pastries, fresh squeezed orange juice, and bacon for the meat eater. The location of the hotel is perfect - less than 2 blocks to the glockenspeil and marienplatz. The front desk was able to recommend perfect restaurants being one authentic German and the 2nd night an Argentina steak house. We took a taxi/van from the airport to the hotel and the hotel arranged a van to take us back to the airport for the same fee so no additional "middle man" charges. I would definitely recommend this hotel for anyone in Munich. The hotel is rated 3.5 star but it is definitely a 4 star - the only reason no 4 star because no on-site restaurant.…
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well-located, clean, and well-run hotel near public transit and within walking distance of a number of key sites. The breakfast has a lot of items to choose from and the breakfast room is pleasant. Very professional staff. The rooms are small and simple, and the overall vibe is traditional. There is no bar, and the small lobby consists of a few benches and a vending machine. There is a small refrigerator in the room stocked with free beer, soda, and water. Not much street noise, but housekeeping does some very assertive hallway vacuuming starting right at 8am. A very solid, if slightly unsexy choice.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: The rooms facing Hotterstrasse are not noisy- the street is relatively quiet at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Had two reservations - one for our first week in Munich and the other for our one night return from Oberammergau before flying home. Our full week stay was a lovely double room with large tv and complimentary refrigerated beverages. Rooms were quickly made up each day and the staff was delightfully friendly and helpful. Rooms have small personal safes, refrigerators, room darkening curtains and mechanical shades. Loved the hardwood-style floors (no carpet!) for added cleanliness. The location is less than a block from the pedestrian plaza leading to either Marienplatz or Karlplatz with easy access to buses, subway and trams. (Coming from the plaza, just turn down the short street by Five Guys Burgers and you will see the hotel). It is on the corner of 2 intersecting one-way streets so traffic going past the hotel can sometimes be loud or annoying in the middle of the night. Our return stay for one night found us in a somewhat smaller room with smaller tv but the same level of cleanliness and comfort. An added bonus is the lovely buffet breakfast with a wide assortment of fresh fruit, cereals, breads, croissants, rolls, pastries, eggs, meats and cheeses. Beverages included fresh juices, coffee and tea and we were invited to visit the dining room later in the afternoon if we wanted an extra cup. It was always a pleasure to see our breakfast hostess each morning who always had a smile (despite her mask) and a nice word to send us on our way. All in all, a very good experience.…
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am a travel agent and had a group of 11 rooms (including myself) and we were blown away at the A+ location right outside the front door. The staff was very friendly, and the best complimentary breakfast at any hotel ever in our travels throughout the World - this was the consensus of my group as well. This is the go to hotel for Munich, so do not waste your time comparing other options - you will not be disappointed!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had booked this hotel for 3 days in late March. It was great - good location, friendly staff, room clean and comfortable, breakfast acceptable, good mini-bar - everything we needed. In fact I liked it so much that I decided to book another 3 days for a return trip in late April. Arrive to check in for the April stay and am informed that I have booked 2 rooms. Same names, same number of people (2), same price, same dates everything the same. I explain that they must have made a mistake - that we only have 1 room. Nope, must be MY mistake and I'll have to pay for both of them (too late to cancel the reservation). No manager on duty, they said they would talk to the manager and get back to me. Next day I questioned the clerk to see if it had been settled. Nope, it had to be MY mistake and I'll have to pay for the two rooms for 3 days, making my stay twice as expensive. So I wasn't a happy camper and won't be returning to this hotel when traveling to Munich again - or recommending it to others.…
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Date of stay: April 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Finally got to stay 4 days in Munich after 2 covid cancellations. The Mercure Alstadt was very good in extending the validty dates for the original voucher cancellations and very thankful for that. The hotel is very clean and having a comfort room with seating area and a free mini bar was very nice. We were on the 5th floor which is very quiet. Plenty of choice for breakfast which is buffet style. Coffee, chocolate and tea is available during the day & evening free of cost from the coffee machine located in the breakfast room. The position of the hotel is perfect for the old town and close to Marianplatz. Less than 10 minutes walk from the S bahn and U bahn stations in Marianplatz and similar walk to Karlsplatz where there are good connections for the trams to venture further afield in Munich. Don’t expect the Mercure to be 5 star but is perfect for seeing the sites in Munich and fully recommended.…
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: There is a car park under the hotel if needed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We now this hotel from Hamburg in a job travel. Because we like very much to spend our holidays in Munich, we check-in in this hotel. We discover excellent location, excellent breakfast, excellent employs . The employs of the reception was very kindly, helpful in any time. We`ll be back at this hotel very soon.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for 4 days. It's in a perfect location, staff is very friendly and made every effort to converse in English. The buffet breakfast was plentiful and delicious. Rooms were clean.....nothing fancy, and offers a free in-room bar which is replenished daily. Outside could be a tad loud at night but overall, I would highly recommend.
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Date of stay: March 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Small rooms with slanted ceilings that we kept knocking our heads on! Tiny bathrooms with a shower that splashed and flooded the bathroom floors. Detached housekeeper who did a poor job refreshing the rooms and had a dour countenance. On the plus side - Clean functional rooms with comfortable beds. Very central location yet in a side lane so the rooms were quiet. Really appreciated the kettle in the room.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$188 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure muenchen altstadt, mercure hotel munich
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
80
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Claim Your Listing Frequently Asked Questions about Hotel Mercure Munich Altstadt
Which popular attractions are close to Hotel Mercure Munich Altstadt?
Nearby attractions include Marienplatz (0.3 km), Alexander Krist Theater (0.4 km), and Asamkirche (0.2 km).
What are some of the property amenities at Hotel Mercure Munich Altstadt?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Mercure Munich Altstadt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mercure Munich Altstadt?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Hotel Mercure Munich Altstadt?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Mercure Munich Altstadt?
Conveniently located restaurants include Les Deux Restaurant & Brasserie by Kieffer, Restaurant Laurin, and Muenchner Suppenkueche.
Is Hotel Mercure Munich Altstadt located near the city centre?
Yes, it is 0.5 km away from the centre of Munich.
Are any cleaning services offered at Hotel Mercure Munich Altstadt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Mercure Munich Altstadt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Mercure Munich Altstadt?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hotel Mercure Munich Altstadt?
Many travellers enjoy visiting Asamkirche (0.2 km), Nymphenburg Palace (5.5 km), and St. Peter's Church (0.4 km).