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Hotel Excelsior

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#70 of 382 Hotels in Munich
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1 room 2 adults 0 children
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Hotel Excelsior
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532 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Tokyo, Japan
Reviewed 15 November 2014

中央駅を出て本当にすぐのところにあります。空港から電車であればなおさら、鉄道の出口から20歩くらい、近いです。部屋が狭いことは覚悟していたものの、やはり狭い。都心のワンルームマンションを思わせる狭さです。改装済みの部屋をリクエストしましたが、改装されていない年季の入った部屋でした。いまどきセキュリティボックスさえなく、フロントに預けなければいけないので、出し入れするのが面倒で、大目の金額を持ち歩くことになり、大変不便でした。最も驚いたのが、掃除の女性が勝手に部屋のドアを開けたことです。他の方がコメントされていたのですが、まさか自分にも起こるとは思いませんでした。ノックはしたものの、返事する間もなく、すぐにドアを開けられました。掃除も終わっていたのに、何をしていたのか、セキュリティに不安を感じました。 廊下が硬い素材だからか、スーツケースを転がす音、ヒールの音が結構気になりました。 お風呂と洗面も狭いですが、一通りのアメニティとバスローブがあり、装飾が豪華でかわいらしく、泡風呂にして、とてもリラックスできました。 朝食は、特別種類が多いとは思いませんでしたが、オムレツや絞りたてオレンジジュースが無料でリクエストでき、日によっては白ソーセージもありました。レストランの雰囲気は鹿の飾りで統一されていてかわいらしいです。(写真をご覧下さい。) It takes just 20 steps from the Munich central station exit. I requested a renovated room but the room allocated me was old and not renovated. I read other travelers comments that a room was very small. The room was smaller than I thought. The most surprised thing was that the cleaner lady opened the door...

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Helpful?
Thank senotictan
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear senotictan, Thank you for your review. I am pleased to hear that you enjoyed our breakfast and that the location of our hotel was convenient for you. Please let me apologize for the incident with one of our maids. Kindly be ensured that this is not normally the case for that matter, or a part of the hotel´s standards...

Reviewed 29 October 2014 via mobile

I recently was fortunate to be able to stay at Hotel Excelsior. It is in an excellent location; it is near the train station and is an easy walk to the main downtown attractions. My room was exceedingly small, though, which was a severe shock to my American expectations. That said, something has to give in order to get a...

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Helpful?
3Thank George R
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear George R, Thank you for your review and for choosing our hotel. It is great to hear that you rate our staff high and enjoyed our ideal location in Munich. I feel sorry if you had been unsatisfied with the size of your room and we could not meet your expectation in this area. Due to the old building...

Las Vegas, Nevada
Reviewed 25 October 2014

I had a much better experience at Hotel Excelsior than I did at Hotel Belle Blue, where I stayed on my first trip to Munich three weeks earlier. Hotel Excelsior has a lot of good features like a convenient location and cheap minibar. I would recommend staying in a room on the inside of the hotel with a window facing...

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Helpful?
3Thank Jenn W
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Jenn W, I appreciate you have taken the time to summarize your impressions of our hotel here on tripadvisor. It is great that you enjoyed the central location of our hotel and I am pleased to hear that our services came to your satisfaction. Your comment on the minibar has taken me by surprise. I can only guess that...

Cooper City, Florida
Reviewed 10 October 2014

Went to Munich for Oktoberfest with company. In total we had 10 rooms in hotel. Rooms were clean, and items in mini bar were on 1 euro. The hotel is a mix of modern and traditional. The rooms have been redone with a clean modern feel. The lobby, bar, and restaurants have a beautiful traditional look. Great location, within walking...

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Helpful?
1Thank Mike R
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Mik R, Thank you for choosing our hotel for your stay with your colleagues in Munich. I am pleased that you enjoyed the style and facilities of our hotel as well as our central location. It is sad if we could not convince you of our breakfast entirely. We hope to seeing you again soon. Best regards Julia Sprung...

Philadelphia, Pennsylvania
Reviewed 8 October 2014

My daughter is studying abroad and stayed here during Oktoberfest. From start to finish, she was treated like royalty despite the fact that she was a college student and the hotel was very busy. She got there early and although she could not check in early, they not only held her luggage, but took it to the room for her,...

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Helpful?
3Thank kayjill
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear kayjill, Many thanks for your wonderful review. I appreciate that you took your time in writing these lauding words as well on tripadvisor. Let me pass them on our team and I am sure they will appreciate it. It was a pleasure for us having your daughter staying with us and to delight her with our service. How nice...

Basingstoke, United Kingdom
Reviewed 1 October 2014 via mobile

I stayed here overnight whilst visiting Oktoberfest. The hotel itself is a very friendly place with the staff available and eager to please. The public areas are very welcoming and the hotel rooms well appointed and spotlessly clean. The breakfast was a huge spread of continental items as well as some eggs bacon and sausage- you could set yourself up...

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Helpful?
1Thank anon429
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear anon429, Thank you for your lauding words on your recent experience in our hotel. Reading such a great feedback is very motivational. It drives us to continue our efforts and aim meeting our guests´ expectation. Happily I will forward your compliments to our team. I hope your stay will remain a memorable one and that you also spent a...

Basel, Switzerland
Reviewed 30 September 2014

We stayed in the Excelsior for 2 nights with our young daughter. Everything was fine. Good location, nice breakfast, friendly staff (they were also nice to our 3 year old daughter....). Comfortable beds, the room feels a little bit "oldish" but not in a disturbing way, maybe a little bit nostalgic. We had a big room and a separate additional...

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Helpful?
1Thank E S
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear E S, Thank you for having taken the time to summarize your impressions of our hotel. It is great to read that our services came to your satisfaction and that you and your family feel comfortable staying with us. We hope to seeing you and your family again soon. With best regards from Munich Julia Sprung (Quality Manager) and...

Pershore
Reviewed 26 September 2014

This hotel is totally charming and I would stay here again without hesitation. Whilst my room was small it was warm and comfortable and the bathroom was beautiful....with a proper bath! It was Oktoberfest so all rates in Munich were high but this no more so than other 4* hotels. The public areas are spotless and the staff without exception...

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Helpful?
1Thank Bridie73
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Bridie73, Thank you for your kind review. I am pleased you enjoyed the atmosphere in our hotel, our rooms as well as our location next to the central station and additional public transportation. Happily I will forward your compliments on our staff to my colleagues and thank you for your kind words. Kindly be advised our Alpine Rooms as...

Melbourne
Reviewed 3 September 2014

In the photos on the website this hotel looks amazing, but it couldn't be further from the truth. Firstly no air-con then the room was so basic for the money paid and the bathroom dirty. Only good thing is it's close to the city. Disappointed!

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Helpful?
2Thank Jenny L
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Jenny L, Thank you for your review. I was very surprised to receive your evaluation now for your stay in October last year. It is great that you rate the location of our hotel, directly in the city centre quite high. Please be informed we have modernized several rooms in the meantime and updated the pictures on our home...

The Woodlands, Texas
Reviewed 23 August 2014

The rooms in this hotel are very nicely decorated, good size for Europe, comfortable beds, but something seems to be missing. Of course it was clean, it's in Germany. We rented 3 rooms for a family of 5 with 3 children. We could not get all 3 rooms on the same floor. After requesting a room change to the same...

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Helpful?
1Thank Cheesehead_In_Texas
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Cheesehead_In_Texas, I appreciate and thank you that you have taken the time to share your thoughts with us and the travel community. It is great that you rate our housekeeping service very high, enjoyed our central location and praise the friendly and helpfulness of our personal. First of all I feel sorry that you had been unsatisfied with the...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: €159 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#8 Green Hotel in Munich
#39 Luxury Hotel in Munich
#39 Romantic Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
19 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms at the back if you have a choice due to traffic noise”
PaulGrr, 12 Apr 2017 | Read review
“Our family room was very spacious and comfortable.”
daos2017, 6 Feb 2017 | Read review
“We stayed in room 207”
karent368, 2 Jan 2017 | Read review
“We stayed in a room facing the very private and quiet courtyard.”
8kathik, 26 Dec 2016 | Read review
“Have look at the room space before making a choice of room type.”
PattanMadhu, 1 Dec 2016 | Read review
5 of 5