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Hotel Cristal

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Hotel Cristal
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618 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Ripon, California
Reviewed 5 days ago NEW

We stayed two nights at the Hotel Cristal. The rooms were clean and the bedding was comfortable. The window was open so street noise did filter in. Closing the window kept out most of the noise from street below. It was easy to get to from the main train station and not far at all as we had all of...

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Helpful?
Thank wayway52
Martina K, Online-Marketing at Hotel Cristal, responded to this review

Dear wayway52, thank you very much for your review. We hope to welcome you again soon. Yours sincerely, Hotel Cristal München Team

Mississauga, Canada
Reviewed 6 days ago NEW

Really enjoyed this hotel as it was close to transportation. Definitely pay extra to be on the courtyard side as the street side is very noisy. I would not recommend it for women travelling on their own as the half block walk from the Ubahn and Sbahn are along a seedy street....strip clubs and groups of men lined the street...

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Thank DebW63
Martina K, Online-Marketing at Hotel Cristal, responded to this review

Dear DebW63, thank you very much for your review! The area around our hotel is just a busy and multicultural area near train station, like in every other city in the world. There is no reason to feel unsafe or uneasy. It would be great to welcome you again in our hotel. Yours sincerely, Hotel Cristal München Team

Reviewed 1 week ago

This hotel is located in a rougher neighbourhood with several strip clubs in the vicinity. We were there with a group and several of the rooms were without heat, even though the temperature at night was below 0 degrees celsius. Good sized rooms, some are updated, some still look like 1993.

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Thank Lee C
Martina K, Online-Marketing at Hotel Cristal, responded to this review

Dear Lee C, thank you very much for your feedback! The area around our hotel is just a busy and multicultural area near train station, like in every other city in the world. There is no reason to feel unsafe or uneasy. We’re sorry for the problems with temperature in your room. In such a case, please contact our staff...

Grenada
Reviewed 8 March 2017

nice and clean hotel centrally located at the main station. few minuites walk to city centre and other tourist things in munich. staff is very friendly and helpful. stayed already two times there. i can recomend it.

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Helpful?
Thank bryanjohnson77190
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear bryanjohnson77190, thank you very much for your rating. We are pleased to hear that you enjoyed your stay in our hotel located in the heart of Munich. It would be a pleasure to welcome you a next time in our hotel! Yours sincerely, Hotel Cristal München Team

Vicenza, Italy
Reviewed 22 February 2017 via mobile

This 4-star is very conveniently located near the main station and five minutes walking from Karlsplatz and the city centre. Nice personnel at the reception and bar. Rooms are good-sized and clean Some things detracted from the experience though, most importantly finding a stain on the sheets (promptly changed...). Rooms are quite noisy as well, even on the fifth floor....

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Helpful?
Thank Alessandro G
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Alessandro G, thank you very much for your review. We're sorry for any inconveniences during your stay in our hotel. We would be delighted to welcome you again. Yours sincerely, Hotel Cristal München Team

London, United Kingdom
Reviewed 19 February 2017

If looking to stay central or near the main station you cant go wrong from this place, easy to navigate the city or connect to pretty much all trains/tubes etc. but also a very short walk to the airport bus stop handy if needing to leave the city early. We arrived early and the staff were able to provide us...

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1Thank Gavin S
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Gavin S, thank you very much for your feedback! It's possible to get free Wifi in our hotel. Please ask our staff before your next booking. Our team would be delighted to welcome you again in our hotel. Yours sincerely, Hotel Cristal München Team

Shawano, Wisconsin
Reviewed 14 February 2017

The comfort room at Hotel Cristal is large by European standards and offers off street accommodations that are quiet and comfortable. I have been staying at this hotel for over 10 years with some stays over two weeks. But on this trip their service really shined when on the morning of my departure my luggage/duffel ripped (even with lifetime warranty)....

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2Thank Jeff G
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Jeff G, thank you very much for your feedback! We are glad that you had a pleasant stay at our hotel. As a family-owned hotel, it is very important for us to offer a good service and friendly and helpful staff. We're looking forward to welcoming you again in May! Yours sincerely, Hotel Cristal München Team

Reviewed 25 January 2017

Reception was ok, rooms ok - but was a little annoying to find that the heating was closed when arriving in my room - and with -10-14 degrees outside - it took a while to warm up the room. Remember to buy breakfast at checkin. Wasn't really impressed by the speed the staff filled up the breakfast buffet. So avoid...

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1Thank Torben W
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Torben W, thank you very much for your feedback! We're sorry for any inconveniences during your stay. We would be delighted to welcome you again. Yours sincerely, Hotel Cristal München Team

London, United Kingdom
Reviewed 19 January 2017 via mobile

This hotel was centrally located just a short 10 minutes walk from the main station and reasonably priced. The room was dated and in need of some refurbishment but was clean, extremely spacious and the bed very comfortable. The breakfast buffet was fantastic and the highlight of the hotel offering a wide range of items that is not typical for...

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1Thank Michelle M
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Michelle M, thank you very much for your feedback! Our comfort rooms are perfect for longer stays in the Bavarian capital. It would be great to welcome you again in our hotel. Yours sincerely, Hotel Cristal München Team

Barcelona, Spain
Reviewed 11 January 2017

Hotel was quite alright for one night, wouldn't stay for more nights.. it was a little loud at night. but the staff was friendly and the check in and check out very fast. Very near from the train station.

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1Thank Jenn_SdV
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Jenn_SdV, thank you very much for your review! Our team is looking forward to welcoming you again in our hotel. Yours sincerely, Hotel Cristal München Team

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 

Additional Information about Hotel Cristal

Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: €74 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
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Also Known As:
Best Western Munich
Munich Best Western
Hotel Style:
#82 Luxury Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal staff and other travellers.
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Questions? Get answers from Hotel Cristal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort room off the street side”
JeffG169, 14 Feb 2017 | Read review
“Be sure that you book a room at the rear of the hotel otherwise would hardly sleep at night. Arranged by prior the charging of the internet.”
spyridonangel, 17 Nov 2016 | Read review
“Ask for a room at the back if you want a good nights sleep”
416timp, 14 Nov 2016 | Read review
“Ask for rooms away from the street”
IluvnjNewJersey, 28 Oct 2016 | Read review
“ask for a room at the back of the hotel for more silence at night”
MrRollT, 26 Oct 2016 | Read review
5 of 5