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The Rilano Hotel Munich

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The Rilano Hotel Munich
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125 Reviews from our TripAdvisor Community

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Showing 48: English reviews
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Vancouver, Canada
Reviewed 16 January 2017

I booked two hotel for my Germany trip through booking.com and one of them was Rilano! A few weeks before my trip, I realized I can't make it to Germany so I had to cancel my bookings but I mistakenly only cancelled one of them! Couple weeks later, I realize that my credit card is gonna bar charged the no...

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Thank travellerfrombc2017
Manchester, United Kingdom
Reviewed 31 December 2016

This is a hotel of apparently high standing with some flaws, which at this price class should not occur. To start, the otherwise excellent breakfast buffet was not available on my first of 4 mornings, yet I was charged the same rate of Euro 19 and had this cancelled only after protest. On my last night, the hot shower I...

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Thank Franz O
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear Franz O, thank you for taking the time to get a detailed feedback on your stay. We are very sorry that you did not have hot water in the room. Unfortunately, there was a difficult technical problem. I take your other criticisms seriously and will discuss them with my team. Despite the inconvenience caused, we would be very pleased...

North Yorkshire
Reviewed 30 November 2016

The hotel is very modern and clean. Beds are very comfortable, rooms are quite small but perfectly fine for just staying for a city break when you don't have much with you. The air conditioning was efficient and not noisy. The showers are fantastic and they provide shower gel, shampoo and hand wash, again saving hassle of having to take...

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Thank Alyballyb
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear Alyballyb, thank you very much for your nice review. We are very happy that you enjoyed your stay with us, had a great breakfast experience and felt very welcome in our comfortable rooms. We are looking forward to welcome you soon again. With best regards, Yours Ralf Meister, General Manager Cluster Munich

Gloucester, United Kingdom
Reviewed 20 November 2016

The reception staff are plentiful, quick and polite. The rooms are functional and clean. The restaurant staff are excellent, the evening menu is limited but the food is a good quality. Breakfast choice is wide but it is always busy.

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Thank ColinandKatie
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear ColinandKatie, thank you very much for your nice Review and comment on Tripadvisor. We are very happy that you enjoyed your stay at our hotel and would be very happy to welcome you soon again. With best regards, yours Ralf Meister, General Manager Cluster Munich

Bangkok,
Reviewed 20 July 2016 via mobile

This hotel actually consists of 2 hotels, a 4 star and a 3 star section. If you are not aware of it, you might think you book a 4 star hotel and to end up in a small tiny tourist hotel room! This is what happened to me, so no air con in the room, very small space, no safe,...

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1Thank kphammes
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear kphammes, first of all we would like to thank you for your beeing our guest and your honest feedback. We are very disappointed that we could not meet your expectations. Since we have 2 different hotels in one building complex, the 4 * star The Rilano Hotel München and the 3 * Hotel Rilano 24/7 there is unfortunately occasional...

Bath, United Kingdom
Reviewed 3 July 2016 via mobile

This is a business area. The rooms are being renovated - I stayed in a renovated one which was nicely done, with a good shower. But no AC... Thankfully the window opens. The lifts are rubbish - I gave up several times and got some exercise. I could not justify €18 for breakfast, but there is a small cafe attached...

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Thank MuddyBath
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear MuddyBath, thank you very much for your feedback and nice comment. We are very happy that you enjoyed your stay with us and had a very good dinner experience at our Restaurant Vitello. We are looking Forward to welcome you soon again in one of our Rilano Hotels & Resorts. With best greetings from Munich, Yours Ralf Meister, General...

Reviewed 22 June 2016 via mobile

This hotel is situated on the outskirts of the city in a new industrial and IT park. It is within walking distance to the Metro, so access to the city is convenient. The hotel itself is very modern with wonderful facilities. Rooms are large and comfortable. There is a nice bar and restaurant. Highly recommended and cheaper than staying in...

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Thank Rob M
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear Rob, thank you very much for your feedback on tripadvisor. We are very happy that you enjoyed your stay and especially your room and your dinner experience in our Restaurant Vitello. We are looking forward to welcome you soon again in one of our Rilano Hotels & Resorts. Best Greetings from Munich, Yours Ralf Meister, General Manager Cluster Munich

Munich, Germany
Reviewed 22 May 2016

Average quality room with very bad air-conditioning. Customer service is horrible, nobody picks the phone at reception and restaurant. Restaurant refuses to provide room service because they are busy serving customers in the restaurant. Toiletries never get replenished on time, it is only after repeated requests (after 3 days) that you get what you need. One guy on the reception...

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Thank navalpradeep
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear navalpradeep, first of all we would like to thank you for your booking in our The Rilano Hotel Munich and your honest feedback. Please forgive us the inconvenience at your stay especially with our customer service in the Restaurant and reception , which is why you had a bad experience with us. We are very disappointed that we could...

Auckland, New Zealand
Reviewed 21 May 2016

Visited Munich for a conference and stayed here for a few days. My German is non-existent but I had no difficulty at all. Staff were extremely helpful and courteous. Had a room on the first floor and it was quiet and very comfortable. Good wine selection and food was excellent. A bit out of town but underground and tram stations...

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Thank KM0803
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear Guest, thank you very much for your feedback on tripadvisor. We are very happy that you enjoyed your stay and especially your room and your dinner experience in our Restaurant Vitello. We are looking forward to welcome you soon again in one of our Rilano Hotels & Resorts. Best Greetings from Munich, Yours Ralf Meister, General Manager Cluster Munich

New York City, New York
Reviewed 1 May 2016

Disappointing overall. During the check-in process, I wasn't made to feel special at all. I asked many questions and the clerk was impatient with me. He seemed more interested in getting through the motions. The rooms are basic. Twin beds with limited covers. Wifi didn't work - I couldn't log into it - it needs to be upgraded. No fitness...

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Thank DougJ25
Rilanohotels, Manager at The Rilano Hotel Munich, responded to this review

Dear Doug, first of all we would like to thank you for your booking in our The Rilano Hotel Munich and your honest feedback. Please forgive us the inconvenience at the Check-In , which is why you could not enjoy your stay with us. We are very disappointed that we could not meet your expectations but be assured that this...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our 4-star hotel The Rilano Hotel München is located in the new office center "Parkstadt Schwabing" in the district Schwabing. In the immediate neighborhood you will also find the Allianz Arena, the BMW World, the Olympic Park as well as the event arena "Zenith". The City Center and Marienplatz are easy and fast to reach by using the direct tube or tram connections. Free Wi-fi is available throughout the hotel. The 140 rooms and 10 suites are air-conditioned and include a flat-screen TV, coffee and tea making facilities, floor-to-ceiling windows, free minibar, private bath, safe and hairdryer. All rooms are designed in soft beige and brown colours and feature free high-speed Internet access, Wi-fi is available in all public areas of the hotel. Our restaurant Vitello serves fish and meat specialties and in our MammaMinuti you can enjoy delicious pasta, salads and soups. The cozy Jazz Bar and our Coffee Fellows complete the culinary offering. In summer you can enjoy the sunny terrace. The Rilano Hotel München is a 4-minute drive from the A9 motorway and a 20-minute drive from Munich Airport. We offer a charged shuttle transfer from the airport to the hotel. Within a 10-minute walk you reach the large English Garden Park and the Alte Heide Underground Station. The M.O.C. is only 3 km and the Messe München only 12 km from the hotel. With a total of 700 sqm event location the hotel is ideal for your meeting, conference or personal celebration with up to 600 persons. A business center free of charge is available for our guests. ... more   less 

Additional Information about The Rilano Hotel Munich

Address: Domagkstrasse 26, 80807 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: €80 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rilano Hotel Munich 4*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#87 Luxury Hotel in Munich
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room to the rear for more peace.”
 of 5 bubbles Franzman667, 31 Dec 2016 | Read review
“Ask for a room in the new part of the hotel.”
 of 5 bubbles ColinandKatie, 20 Nov 2016 | Read review
“All are really good rooms!”
 of 5 bubbles Z8320CWantonioc, 5 Sep 2015 | Read review
“We were in a rear room on the second floor view of work buildings”
 of 5 bubbles toyota09, 6 Aug 2015 | Read review
“Ask for a room facing the back. Although you will have a view of an office building, there is less street noise.”
 of 5 bubbles JLS923, 4 Nov 2014 | Read review
5 of 5