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Best Western Hotel Mannheim City

51 reviews
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Traveller (55)
Room & Suite (27)
Dining (4)
Overview
  • Excellent0%
  • Very good23%
  • Average53%
  • Poor23%
  • Terrible1%
17 Sep 2017
“Nicely central but beware of the carpark”
5 Jul 2017
“Hotel with challenges”
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (51)Write a Review
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1 - 5 of 15 reviews
Reviewed 10 October 2017

Small room (very small bathroom) but adequate for a short stay. Clean with friendly staff. Good location - about a five minute cab ride from the main train station. This town is very easy to get around, we went everywhere on foot. Lots of restaurant...More

1  Thank Stacy B
Response from Isabel L, Manager at Best Western Hotel Mannheim CityResponded 27 October 2017

Dear Guest, Thank you for your good rating. We are pleased that you enjoyed it so much and we are looking forward to welcoming you again. Greetings from Mannheim Your Isabel Lagatie

Reviewed 17 September 2017 via mobile

Good central location. Room perfectly adequate for an overnight although we had selected the hotel because of the possibility of 2 twin rooms - we were given 2 doubles and no twins available to change. If you are driving in anything other than a tiny...More

Thank haggiskebab
Response from Isabel L, Manager at Best Western Hotel Mannheim CityResponded 18 September 2017

Dear Guest, thank you so much for taking the time to evaluate us. As an alternative to our underground car park, which is really narrow for big cars, you can use the parking lot in our courtyard. Kind regards from Mannheim Your Isabel Lagatie &...More

Reviewed 5 July 2017

Looking at the web-site of Best Western Hotel Mannheim City it seems an attractive hotel to combine a stopover with a visit to Mannheim center. The hotel looks modern, is on walking distance to Mannheim center. (A 7 minute walk) and a parking garage (for...More

Thank Hendrik_NL
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 6 July 2017

Dear Guest, thanks for your Review. Kind regards Best Western Hotel Mannheim City

Reviewed 30 June 2017

I have stayed in hotels all over the world and this was by far the worst customer service I have every received. The front desk staff shout at their customers in front of numerous other customers. They do not serve their customers they laugh at...More

Thank Deanna D
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 5 July 2017

Dear Deanna, thank you very much for your review, which we now very much surprised. After you have made a room change the next day after your departure, you once again to the colleagues of the front desk unsd have thanked a lot for the...More

Reviewed 9 June 2017

This was one of the worst Best Western hotels I've stayed in so far. Let's start with the positive: Rooms are clean, and the noise level is quite low if you have a room towards the back with a balcony. Now the part that I...More

1  Thank Christopher W
Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 14 June 2017

Dear Christopher , thank you for your review. We apologize for the inconvenience during your stay. We will check our wiring and fix the fault as soon as possible. Best regards Best Western Hotel Mannheim City

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Traveller (55)
Room & Suite (27)
Dining (4)
Hotel & Grounds (34)
Bathroom (6)
About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Multilingual Staff
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$62 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
US$62 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
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