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Leonardo Royal Hotel Mannheim

Hotels.comUS$79*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Leonardo Royal Hotel Mannheim
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485 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Basel, Switzerland
Reviewed 23 July 2014

The staff at the reception was both weird and slow which after a long day was not what I had hoped for in a hotel with business customers. The room was huge and clean, although a bit old fashioned in the decoration. The room was to the street, but was probably still less noisy than the ones on the patio...

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Helpful?
Thank Baryla
MIKMannheim, Guest Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear Baryla, first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof. Also we want to thank you for your praise about our unique courtyard and our comfortable rooms. We talked also to our staff at the reception and the restaurant. We are very pleased that...

Charlotte, North Carolina
Reviewed 16 July 2014

+ breakfast + beautiful entrance hall - Personnel at reception not friendly and badly trained - loud rooms to the street, in the summer time even the rooms towards the patio are loud as they have guests or employees chatting

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Helpful?
Thank Katarina77
MIKMannheim, Guest Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear Katarina, first we would like to thank you very much for your reservation at the Steigenberger Mannheimer Hof and for your feedback of your stay with us. We talked already to our colleagues at the front desk and due to our central location, a certain soundscapes can't be avoided. We look forward to welcome you at the Steigenberger Mannheimer...

Strasbourg, France
Reviewed 10 June 2014

I think I'm a pretty easy-going guy. I know hotels are complicated operations and mistakes are bound to happen sometimes and we will all on occasion be disappointed. But when you are faced with just plain corporate arrogance and greed exercised at the expense of the traveler, well that's a whole different situation. We are a family with a young...

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Helpful?
1Thank MikeinStrasbourg
MIKMannheim, Guest Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your booking and your feedback of your stay at the Steigenberger Mannheimer Hof. We want to apologize to you that you have gained such an impression on our service. It is always our goal to give our best and work hard to maintain our high service standards. We look forward to welcome you at the...

Derby, United Kingdom
Reviewed 21 May 2014

Good hotel,typical Steigenberger,good sized rooms,spotlessly clean.I wish these guys would stp charging for WIFI.Steigenberger isn`t cheap and for a business type hotel WIFI isn`t a luxury these days but they continue to charge 10 euro for 24 hors which I find insulting (add it to the room charge...no one would notice).Staff are multilingual and super helpful.Location is good,on the Augustanlage,500...

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Helpful?
1Thank Nick B
MIKMannheim, Public Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, first we would like to thank you very much for your reservation at the Steigenberger Mannheimer Hof and for your feedback of your stay with us. We want to thank you for your praise about our central location, our room size and cleanliness as well as our friendly and helpful staff. Please notice that WIFI at the Steigenberger...

UK
Reviewed 17 May 2014

I thought the entrance and lobby of the hotel were very impressive. However I was a little disappointed in the room, it felt very neglected. I dropped some coins out of my purse and had to hunt around on the floor. I couldnt help but notice under the bed and tv unit there was thick dust. I wanted a bath...

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Helpful?
Thank LynnoP
MIKMannheim, Public Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your booking and your feedback of your stay at the Steigenberger Mannheimer Hof. We want to apologize to you that you have gained such an impression on our service. This is not our standard. Please feel free at your next stay to ask somebody for helping you to find your room. We also talked already...

Oslo, Norway
Reviewed 14 May 2014

This hotel is generally quite good although a little bit worn. Location is right in the centre of Mannheim, very close to the square with the water tower, and very close to shopping and restaurants. A nice feature is the fact that there is a parking house connected to the hotel lobby. The breakfast buffet was absolutely top class. Small...

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Helpful?
Thank Rannugode
MIKMannheim, Public Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof. Also thank you for the praise about our central location, our breakfast buffet and our gym. At the moment we are in internal conversations to update our wifi connection. We are very pleased that...

Rio de Janeiro, RJ
Reviewed 25 April 2014

Great option for Mannheim. Well-located, near the best restaurants and shops. Pretty good rooms and spacious bathrooms. Breakfast is really good, with lots of options for all tastes. Nice and gentle staff! I will definitely come back to this hotel!

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Helpful?
Thank Leonardo R
MIKMannheim, General Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear Leonardo, thank you very much for your great feedback and the praise about our central location, spacious rooms, breakfast and friendly staff. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Mannheim. Kind regards Your team from Steigenberger Mannheimer Hof

Copenhagen, Denmark
Reviewed 20 April 2014

I would not say that Hotel Steigenberger in Mannheim lives up to its official number of stars. Rooms are pretty boring and very standard compared to the price of the rooms. Breakfast ok, neither bad or something great. They use aromas in the lobby, which was too much for my taste. The room I stayed in was to warm and...

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Helpful?
Thank Dan R
MIKMannheim, Guest Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear Dan, thank you for your booking and your feedback of your stay at the Steigenberger Mannheimer Hof. We want to apologize to you that you have gained such an impression on our service. We talked already to our colleauges at the front desk to be more confidentiality. We also told our technician to check the AC. If your room...

Cluj-Napoca, Romania
Reviewed 30 March 2014

Very good conditions, maybe a bit pricey, Steigenberger it's a 4 star hotel targeted mainly at business travelers. Pluses: - free fruits and bottled water on arrival - all my clothes and stuff were neatly arranged in the second day - very large room (Junior suite) with a comfortable bed and sofa The only things that I could complain are:...

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Helpful?
Thank Tudor T
MIKMannheim, Guest Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof. Thank you very much for you praise about our comfortable room and the nice prepared fruits on your arrival and your clothes during your stay. We also want use this review to apologize for...

London, United Kingdom
Reviewed 18 March 2014

Very central Location. More important: Very helpful and friendly staff at reception and the Restaurant. I liked the à la carte breakfast which is included in the breakfast price. Overall best value for money at this Hotel in Mannhiem. Elegant and clean rooms.

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Helpful?
Thank Steve B
MIKMannheim, Guest Relations Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear Steve, thank you very much for your great feedback and the praise about our friendly staff, the central location and the a la carte breakfast at our FRANKE Restaurant. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Mannheim. Kind regards Your team from Steigenberger Mannheimer...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Multilingual Staff

Additional Information about Leonardo Royal Hotel Mannheim

Address: Augustaanlage 4-8, 68165 Mannheim, Baden-Wurttemberg, Germany (Formerly Steigenberger Mannheimer Hof)
Region: Germany > Baden-Wurttemberg > Mannheim
Price Range: €61 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Royal Hotel Mannheim 4.5*
Number of rooms: 192
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Also Known As:
Steigenberger Mannheimer Hof Mannheim
Steigenberger Mannheimer Hof Hotel Mannheim
Hotel Style:
#3 Luxury Hotel in Mannheim
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Royal Hotel Mannheim staff and other travellers.
3 questions
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Questions? Get answers from Leonardo Royal Hotel Mannheim staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms on the left of the hotel as you face it from the street”
Simon_binning, 24 Feb 2017 | Read review
“ask for a room with a big bathroom eg 424”
charlottek976, 16 Jul 2016 | Read review
“Take the suit it is very good...”
Pepiimarti, 18 Mar 2016 | Read review
“The junior suites are very comfortable.I prefer them than the big one.Rooms from the other side of the street are quieter.”
_A2105LN, 23 Feb 2016 | Read review
“Best front desk team ever, very nice and english speaking”
MoooTi, 8 Aug 2015 | Read review
5 of 5
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US$79* /night
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Prices are for 1 room, 2 adults
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