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All reviews train station concert hall old town business hotel small pool air conditioning superior room decent hotel excellent location city centre hot and cold food main station black forest convenient location rooms are large business trip underground parking
Stayed for 6 nigbts. Very comfortable rooms and above average beds. Staff very friendly and always helpful. Free wifi a bit slow. But premium is not to expensive. Breakfast is really good and tbe best coffee is served. Onmy negative is there is not coffee...More
Stayed there a night. A modern spacious clean hotel. Very convenience. Just across the train and bus interchange. Got a room facing the Black Forest. The front desk staff was friendly and helpful. Special thanks to the super knowledgable, friendly and beautiful Tina who offered...More
Date of stay: October 2018
Response from 5383Novotel, General Manager at Novotel FreiburgResponded 19 October 2018
Dear Khianseng, thank you very much for the visit and your great review. I am glad that you were fully satisfied with our services and were happy with our staff. I will share your feedback with my team and hope to welcome you back in...More
This is one of the best Novotel hotels I've been to. The hotel is not new, but very nice. The trains station is very close, and the center is in walking distance.The staff is very kind and helpful. The breakfast was good and had many...More
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Date of stay: November 2018
Thank Gábor S
Response from 5383Novotel, General Manager at Novotel FreiburgResponded 4 weeks ago
Thank you very much for your visit and your great review. I am glad that you fully enjoyed your stay and were happy with our services. We are looking forward to welcome you back soon in Freiburg. Best regards, Xavier Chanrion General Manager
Still a good location, excellent staff and very clean but the rooms are extremely small and without any usual amenties - such as tea/ coffe facilities; complimentary water; umbrella; iron; safety deposit box; armchair... etc.
At €150 per night it is very bad value.
Spent 6 nights last August, a family of 2 adults and 2 children. The service was incredible, very good parking, nice indoor pool and sauna, generous hospitality (free minibar food and drinks filled daily). The location is very very good, short walking distance from central...More
Date of stay: August 2018
Response from 5383Novotel, General Manager at Novotel FreiburgResponded 5 October 2018
Thank you very much for your visit and the great review. I very much appreciate your comments and full rating and won't miss to share your feedback with my team. I would also like to thank you for the note of improvement of our ventilation...More
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 …Morestar hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from 5383Novotel | Property representative |
Dear Guest, thank you very much for your request. We do welcome pets at our hotel. The fee per pet is EUR 11,00 per day.
Hoping to welcome you soon and best regards, Maria from Novotel Freiburg Am Konzerthaus