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All reviews train tracks manager andreas ihg rewards free breakfast easy access by car short stay one night breakfast staff walking distance decent size pleasant stay europa park every morning rooms are clean two nights yogurt black forest
The location was great. We were easily able to walk into the city center. The room was really spacious and comfortable. They have a great breakfast. There is also free parking close by so you don't have to park directly at the hotel and pay.
1)Parking is a mess, 15 USD to get one but always full! Not even lots for check-in!
2) No fridge or minibar; no glasses in the room neither bathroom!
3) no hangers for wet towels in the bathroom
4) Ugly walk to downtown city center...More
Date of stay: January 2019
1 Thank isidiore
Response from IHGService, Guest Relations Manager at Holiday Inn Express - Freiburg - City CentreResponded 3 days ago
Thanks for staying with us, we welcome your thoughts. I'm sorry our facilities and amenities fell short of your expectations. While we also understand your dismay towards the room's location, as a gentle reminder, these are allocated upon arrival subject to room inventory....More
One night in first floor room. Weekend price off season is very good. Room is clean, as the hotel is new, most was in good shape. Staff at reception is very friendly - as is the breakfast staff. Breakfast is the usual and proper Holiday...More
We chose this hotel for its excellent location. It is walking distance from the train and bus station. The service by the front desk was excellent and most helpful. They called a local restaurant we had found and made us reservations [since we did not...More
Date of stay: November 2018
Thank Kerry W
Response from Andreas K, Manager at Holiday Inn Express - Freiburg - City CentreResponded 17 November 2018
thank you for taking the time to write a review after your stay with us.We are glad that you enjoyed staying with us and overall recommended our hotel.
We would be happy to welcome you back to our hotel during your next trip...More
Horrible. Someone entered our room and took our child handmade towel (a gift of her grandmother) and the hotel manager couldn't do anything. We chose the hotel for security reasons and we are totally disappointed with how the hotel team gave no attention for the...More
Date of stay: September 2018
1 Thank DaniloVeras2013
Response from MarikaB683, Manager at Holiday Inn Express - Freiburg - City CentreResponded 30 September 2018
Dear Mr. Veras,
we are very sorry that the towel with the hood has disappeared from the room. However, we do not think that someone willfully removed this from the room. It may well be that a white towel with a hood accidentally gets into...More
Modern hotel close to Freiburg train station and Old Town, with free Wi-Fi and breakfast included Holiday Inn Express® Freiburg - City Centre hotel enjoys a central location southwest of the Altstadt or Old …MoreTown. It's an hour's car or bus ride to EuroAirport Basel-Mulhouse-Freiburg (EAP). You can leave your car in the hotel's underground parking for a daily fee and walk to the main railway station in 15 minutes. It's also a four-minute walk to Heinrich-von-Stephan-Straße tram stop, with frequent connections into the city. Explore the cobbled streets of Freiburg's Altstadt, within a 15-minute walk from the hotel. The art treasures of the Augustinermuseum are 20 minutes away by foot, and it's the same distance to Freiburg Cathedral in Münsterplatz square. The slopes of Schlossberg hill are just east, with excellent views over the city. Hold events for up to eight people in the hotel's on-site meeting room, and there's free Wi-Fi throughout the hotel. If you're here for a bigger event, the Messe Freiburg exhibition hall is just a 10-minute drive away. Begin your day with the inclusive continental Express Start Breakfast buffet. The lobby bar is open 24 hours if you want to unwind at the end of a long day with a chilled glass of beer or wine. There's a wide selection of places to eat in town, but try the restaurants of the MarktHalle Freiburg, 20-minutes' walk away. Less
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