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The rooms are nice and in good shape. When we arrived at check in, however, there was a single person and already a queue of several people. The hotel was kind enough to offer water and/or a glass of sparkling wine for those waiting. But...More
We had a pleasnt time . Me and my family enjoyed every second . We look forward to come back. The hotel had an amazing and kind staff .The hotel is in a very nice location it was in the center , so it was...More
1 Thank Yael B
Response from Badhof_Team, Marketing at Radisson Blu Badischer Hof HotelResponded 4 September 2017
Dear Guest, Thank you very much for your superb review. We are delighted to hear that you and your family had a great stay at the Radisson Blu Badischer Hof Hotel and that we have been one of the best places you have ever been...More
We made a reservation for Christmas period for a suite (one family 4 per). When we arrive from GREECE 2 days road they gave us JUNIOR SUITE instead of suite we reserve and pay. The first has two rooms and two bathrooms and the second...More
Response from CarlsonRezidor, Customer Care at Radisson Blu Badischer Hof HotelResponded 1 week ago
We appreciate you taking the time to write your review. We apologize for the disappointing service you received throughout your stay and for your dissatisfaction with your room. Thank you for bringing these matters to our attention and for sharing your experience with us.
Nice room and nice location, but poor client service. We were not informed that the restaurant, the bar and the room service were closed due to spécial silvester event. At 22pm, we had to go to the réception desk to have the info. The lady...More
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Response from Badhof_Team, Marketing at Radisson Blu Badischer Hof HotelResponded 2 weeks ago
Dear Guest, Thank you very much for your feedback. I am disappointed to read, you weren't completely satisfied with your stay. I am really sorry, that the information of our special New Years Eve offer hasn't been communicated to you on arrival and that the...More