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Mercure Saint Etienne Parc de L'Europe

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Traveller (63)
Room & Suite (21)
Dining (5)
Ratings and reviews
  • Excellent12%
  • Very good42%
  • Average30%
  • Poor10%
  • Terrible6%
Travellers talk about
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What's included
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
Kids Club
4 Star Hotel
Located 5min from the city centre and the Convention Centre near the Mont Pilat Regional Park opposite the Parc de l Europe. Contemporary style. Our restaurant is one of the best in town. Air-conditioned rooms and meeting facilities.
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Location and contact
rue de Wuppertal, 42100, Saint-Etienne, France
62.1 km to Lyon–Saint Exupéry Airport
34 restaurants are within a 2 km radius
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (443)
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All reviewsgood nights sleepbar and restaurantgrocery storehotel is locatedpleasant staysets
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11 - 15 of 54 reviews
Reviewed 25 September 2016 via mobile

Mercury Saint Etinne is a very spacious and beautiful place nice cozy business and holiday Hotel love the stay I had 2 nights there will definitely come back if I get an opportunity also very conveniently located close to the stationMore

Thank Taiyoob A
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 29 September 2016

Dear Taiyoob, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Etienne Parc de l'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve...More

Reviewed 17 September 2016

Stayed one night in this hotel during our travels through France. The room was spacious and very clean. Coffee/tea making facilities provided, which is a nice change in country France. Staff were pleasant and helpful. The hotel is out of the city centre, but transport...More

Thank RBN11
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 29 September 2016

Good afternoon, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Etienne Parc de l'Europe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel! We look forward to hearing from you....More

Reviewed 19 July 2016

This hotel suffers from the drawback that the restaurant does not open for dinner on Saturdays, and there is no bar service on Saturdays or before 1930h on Sundays. In addition, on public holidays, and sometimes on the days before and after, the restaurant only...More

Review collected in partnership with Accorhotels.com
Thank Oktopus_Ken
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 31 July 2016

Dear Ken, Thanks for your comment. As you said in your comment, the restaurant is closed Saturday and Sunday For Lunch. All the Front Office Staff is able to recommend you another place to eat during these days. Best Regards,

Reviewed 13 July 2016

We enjoyed delicious fare in a bright dining room in a modern hotel, but the restaurant could have been situated in any town in France. Service was prompt and the Maitre d' funny. Good quality food, relatively small portions, reasonably high prices.

Thank OJ1961
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 31 July 2016

Good afternon, We are delighted to read that you enjoyed the restaurant and its staff. We look forward to seiing from you again! Best regards, Benoit Majorel

Reviewed 1 July 2016

This run down Mercure hotel charged us 315 euros for a basic room, presumably less than a 100 euros the rest of the year. We understand supply and demand during a football tournament, but this goes way beyond that. At least the staff had the...More

Thank Sally F
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 31 July 2016

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards, Benoit Majorel

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (63)
Room & Suite (21)
Dining (5)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Francophile2630
17 July 2018|
AnswerShow all 2 answers
Response from Benoit M | Property representative |
Good afternoon, Our staff are able to suggest you other restaurants open in the city on Saturday night according to your requirements. Best Regards, Benoit Majorel
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Google Translation
Room Tips
"Front facing rooms have a nice view of the park, but rooms at the back are bigger and can get light effects..."
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"Go to another hotel."
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"Don't bother."
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"Overlooking the Park"
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