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Mercure Saint Etienne Parc de L'Europe

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Traveller (63)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent12%
  • Very good42%
  • Average30%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (431)
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All reviewsgood nights sleepgrocery storehotel is locatedpleasant stayfrance
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1 - 5 of 53 reviews
Reviewed 1 week ago

I have stayed at this hotel many times. The absence of restaurant service on Saturday nights took me by surprise on my first visit. Once you know about it, it is not a problem. When the restaurant is open it is quite good, but in...More

Thank Oktopus_Ken
Reviewed 30 September 2017

I have been staying at this hotel for many years and each time I am trying to ask for an upgrade and more than 90% is not available. I fully respect about this if there is not available. However, should they show some sort of...More

Review collected in partnership with Accorhotels.com
Thank Dominic1886
Reviewed 27 September 2017

Stayed on a Saturday night, at check-in were told that there was no restaurant service, later told there was no milk because the kitchen was locked. I'm a Silver Card holder with Accor, so was given a voucher for a welcome drink, only to be...More

Review collected in partnership with Accorhotels.com
Thank BrianFullicks
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 29 September 2017

Good afternoon, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Etienne Parc de l'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we...More

Reviewed 5 April 2017 via mobile

We have stayed just for a night in Saint Etienne. The hotel is far from the city center, but it has easy access to the motorway and has it's own very safe parking area. It is situated in a very nice park. Good service. Nice...More

Thank Paulinavalt
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 11 April 2017

Good afternoon, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Etienne Parc de l'Europe. We hope to welcome you back to our hotel very soon! Sincerely, Benoit Majorel Directeur

Reviewed 17 March 2017 via mobile

Good place with great breakfast area and free parking lot. Room is good but looks old somehow. Still using keys for the rooms instead of magnetic cards, this gives the impression that that is a old facility. Nice lobby area and bar also. It is...More

Thank Pablo D
Response from Benoit M, Directeur général at Mercure Saint Etienne Parc de L'EuropeResponded 11 April 2017

Good Afternoon, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Etienne Parc de l'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (63)
Room & Suite (21)
Dining (5)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
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Room Tips
"Front facing rooms have a nice view of the park, but rooms at the back are bigger and can get light effects..."
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"Go to another hotel."
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"Don't bother."
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"Overlooking the Park"
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