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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Stayed one night on our way South and expected more from the "3rd best hotel in Lyon" (per TA ratings). Plenty of positives:
- the staff are delightful and helpful
- the location close to the Rhone and City centre is great
- the evening...More
Thank Dave M
Response from Caroline F, Directeur général at OKKO Hotels Lyon Pont LafayetteResponded 3 days ago
Dear Dave,
We thank you for the compliments and positive feedback on our team, the location close to the center , and the evening snacks.
Indeed, in a permanent effort to improve the quality, our corridors have a new look and we must go through...More
Our stay at Okko was amazing! The breakfast is fantastic with a wide selection of foods. There are also free drinks and snacks throughout the day and night and a free glass of wine/beer per day. The hotel itself was immaculate, the decor was really...More
Thank Jalva94
Response from Caroline F, Directeur général at OKKO Hotels Lyon Pont LafayetteResponded 1 week ago
Dear Jalva,
We are very pleased to read such wonderful feedbacks from our clients.
The whole OKKO Team thanks you for your great comments and hopes to welcome you again during your next trip to Lyon.
Kind Regards,
Caroline F
Wonderful, helpful staff. Clean rooms with a modern minimalist design. Best part of all was the location right on the banks of the Rhône - within a pleasant 30 minutes’ walk of any sight. Enjoyed the local food and wine during the happy hour, as...More
Thank jadegiraffe777
Response from Caroline F, Directeur général at OKKO Hotels Lyon Pont LafayetteResponded 1 week ago
Dear Jade,
Thank you very much for choosing OKKO HOTELS during you stay in the beautiful city of Lyon and for your great feedbacks !
We truly hope we have the pleasure of welcoming you again,
Regards,
Caroline F
We stayed one night coming from Geneva. The hotel is really nice and well located, but if you come by car, don't leave your car outside. They broke into 10 guest's car outside on the same night. Park the car in a nearby underground parking.More
Thank Xanthisan
Response from Caroline F, Directeur général at OKKO Hotels Lyon Pont LafayetteResponded 3 weeks ago
Dear Mister Xanthisan,
We are deeply sorry for the inconvenience you encountered during your stay.
The security of our guests is an absolute priority for us. Thereby, we do have a camera filming our hotel's main entrance. However, the prefecture did not being allow us...More
This is a very smart, grown-up and sophisticated hotel. The hotel differs from the other Okko hotels in the chain in that it is accommodated in an already old building. The staircase is very interesting indeed and the hotel has installed large pendant lighting to...More
Thank fred1964
Response from Caroline F, Directeur général at OKKO Hotels Lyon Pont LafayetteResponded 5 weeks ago
Dear Fred,
We are very pleased to read such wonderful feedbacks from our clients.
The building of the hotel is indeed, a very old public prefecture that we accommodate and renovate.The staircase interested you and we are proud about it, it brings to us a...More
Response from Caroline F | Property representative |
Dear Guest
The train station is around 20 minutes by walk from the hotel, you should get a cab or the bus C13 ( Direction Hotel de Ville- Stop at Saxe Lafayette)
Best regards
Caroline