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Hotel Crowne Plaza Lyon - Cite Internationale

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#3 of 193 Hotels in Lyon
Certificate of Excellence
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Hotel Crowne Plaza Lyon - Cite Internationale
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1,104 Reviews from our TripAdvisor Community

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Showing 364: English reviews
London, United Kingdom
Reviewed today NEW

We were in Lyon for two days over the weekend with our family. The hotel is in a very good location with regular bus service into the city centre. The room was very clean and the front staff, restaurant staff and the bar staff were ever so helpful and friendly. The hotel is very child friendly and the small table...

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Helpful?
Thank Deboshree K
Gothenburg, Sweden
Reviewed yesterday NEW

Stayed one night on a business trip. Hotel was easy located with a parking garage right in front. Easy and fast check in with nice and clean rooms. Stayed on a Sunday when hotel restaurant was closed but another restaurant just next door served a great meal. Hotel is located in a shopping and restaurant complex. I was impressed with...

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Helpful?
Thank Frigidus
Prague, Czech Republic
Reviewed 1 week ago

We slept in Crown Plaza second time, this time for 6 nights. Very nice hotel in central Lyon park with nice view on Rhone river from window every morning. That is cool! Some rooms are newly renovated, some not, ask for the new room - much more comfortable beds and bigger bathrooms. Rooms are spacious enough, fully equipped, flat TV,...

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Helpful?
Thank Lucas R
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Lucas, We would like to thank you sincerely for taking the time to write this review. We are glad to read that your 6 days stay in our hotel has given you satisfaction. We strive at all times to provide the best possible service to all our guests, so reading your views helps us achieve that. Our hotel is,...

Utah
Reviewed 2 weeks ago via mobile

Stayed two nights on business travel. The restaurant was closed because it was a Sunday night so the front desk suggested that I order room service. When I tried to order room service I was told I couldn't order anything until after 7:00pm because the kitchen staff didn't start work until then. Really? A full service hotel? Yes indeed. Rooms...

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Helpful?
Thank NapGuy
PaulineMoreau, Responsable relations publiques at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, We would like to thank you for taking the time to write this review. We are very sorry to read that you were disappointed by your stay in our hotel. Your concerns are very important to us, and I assure you they are being attended to. We welcome all feedback so thank you for bringing this to our...

Manila, Philippines
Reviewed 2 weeks ago via mobile

Stayed for 3 nights in Crowne Plaza Lyon-Cite Internationale and my decision to stay here was the best one. Upon check in, I was recognized to be a Spire Ambassador and got an appreciation for staying as an ambassador member of the IHG group. I was given a very nice room on the second floor and I can say that...

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Helpful?
1Thank blacknighthawk
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, What a pleasure to read your kind and detailed review! We are truly thankful that you took the time to share your experience on TripAdvisor. The comfort and satisfaction of our guests is an absolute priority for us and your feedback helps us to monitor and improve the quality of our services. We take great pride taking care...

Bryher, United Kingdom
Reviewed 2 weeks ago

Everything about this hotel is first class, my only gripe would be the lack of food at weekends, even room service isn't available before 7pm. That aside, the staff are lovely, the rooms amazing and the city superb.

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Helpful?
1Thank LittleWeed1954
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you very much for taking the time to write this kind review. Your feedback is very valuable to us, to evaluate and where possible improve the services we provide and we are glad to read that you enjoyed your stay in our hotel. Concerning our room service, it is available 24h/24 and 7 days a week but,...

Stoke-on-Trent, United Kingdom
Reviewed 3 weeks ago

Firstly when arrived back at my room in the evening (approx. 5pm) I found that the pastries that were left the day before were still in the room and a bottle of sparkling water I had 3/4 drank on the 9th November was still there with the bottle top against the bottle opener. I also went in the bathroom and...

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Helpful?
Thank Winge_12
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, Thank you for taking the time to write this review. The comfort and satisfaction of our guests is always a priority for us and we are sorry to read that the whole experience did not live up to your expectations. We would like to apologize for the toiletries which weren’t replenished. You are right and this is not...

Москва
Reviewed 4 weeks ago

Very nice location near the park and 10 minutes by bus from the city centre. All staff of the Crowne Plaza hotel was very kind and hospitable.I will certainly come back and definitely will recommend your hotel to all my friends

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Helpful?
1Thank Irina B
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Irina, What a delight to read your kind review. We would like to thank you sincerely for taking the time to share your experience at the Crowne Plaza Lyon – Cité Internationale. Our hotel is, indeed, ideally located between the beautiful park Tête d’Or (one of the largest city parks in France) and the River Rhône: it is a...

Sydney
Reviewed 4 weeks ago

Stayed at this Hotel for 2 nights. Was welcomed as an IHG Platinum ambassador member and upgraded. We had access to the Club Level for breakfast or drinks and canapes at night. We greatly appreciated the upgrade to an executive suite. Fantastic large room with all amenities overlooking busy central courtyard. Opposite on the other side was the Rhone River....

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Helpful?
1Thank babyboomer58sydney
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear guest, What a pleasure to read your kind review. We would like to thank you for taking the time to write this detailed comment. I have passed your positive feedback on to our team, who are very happy to receive such high praise. The comfort and satisfaction of our guests is an absolute priority for us and your feedback...

Reviewed 4 weeks ago via mobile

The hotel is very nice and the staff are very cooperative all the time, breakfast of various and delicious especially croassant and French espresso. Location is strategic and the tramway is in front of, you take C1 to the station (Gate Part Diue), C5 to go for Hôtel de Ville

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Helpful?
1Thank Anas Q
PaulineMoreau, Public Relations Manager at Hotel Crowne Plaza Lyon - Cite Internationale, responded to this review

Dear Anas, What a delight to read your kind review. We are pleased to read that you enjoyed your stay at the Crowne Plaza Hotel Lyon. Feedback from guests is so important to us; it is one way by which we monitor our services. I have passed your positive feedback on to our team, who are very happy to receive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Lyon – Cité International stands out as a point of reference in the luxury hotel business in the heart of the famous urban architectural project, the Cite International of Lyon. This hotel was first conceived by the Italian architect Renzo Piano, already well known for the design of the prestigious Georges Pompidou centre in Paris.The Crowne Plaza Lyon – Cité International is located between the banks of the Rhone River and the Parc de la Tete d'Or and just steps away from the largest Congress Centre in Lyon. ... more   less 

Additional Information about Hotel Crowne Plaza Lyon - Cite Internationale

Address: 22 quai Charles de Gaulle, 69006, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: €80 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Crowne Plaza Lyon - Cite Internationale 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
De La Cite Concorde Hotel
Hotel Style:
#2 Luxury Hotel in Lyon
#3 Family Hotel in Lyon
#4 Romantic Hotel in Lyon
#5 Business Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Crowne Plaza Lyon - Cite Internationale staff and other travellers.
22 questions
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Questions? Get answers from Hotel Crowne Plaza Lyon - Cite Internationale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with the river view.”
 of 5 bubbles deb0shreek, 5 Dec 2016 | Read review
“Ask for a river view”
 of 5 bubbles LittleWeed1954, 17 Nov 2016 | Read review
“Room at the back of the property”
 of 5 bubbles Winge_12, 10 Nov 2016 | Read review
“Exécutive clubs room excellent”
 of 5 bubbles nagynaguib, 2 Oct 2016 | Read review
“Ask for room with view of window or town square as you prefer”
 of 5 bubbles , 24 Sep 2016 | Read review
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