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Hotel Lyon-ouest

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#13 of 193 Hotels in Lyon
Certificate of Excellence
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Hotel Lyon-ouest
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398 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Canton of Geneva, Switzerland
Reviewed 1 week ago NEW

This hotel was up to expectations. They were very basic, as we were only looking for a place to stay for one night, and when it’s not in the centre of Lyon, there are many similar options. We booked this one as it was a walking distance from a good restaurant (Brasserie L’ouest), and indeed it was the right choice....

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Helpful?
Thank Giora K
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Giora Many thanks for your comments following your recent stay with us. I am very glad to hear that you enjoyed your stay and appreciated the warm welcome. We are highly recommended on this website for our quality of service and its always such a pleasure for the team to read these type of comments. Slight corretion for the...

Luxembourg City, Luxembourg
Reviewed 27 October 2016

Stayed there one night on a trip going through Lyon but did not visit the city. overall it is a nice hotel, helpful staff, the hotel is easy to access with a car and has a nice parking but it is not included in the price of the room. Rooms where modern and comfy, restaurant of the hotel was good...

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Helpful?
Thank edelgado82
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Guest, Many thanks for your comments concerning your recent stay with us. I am delighted to hear that you enjoyed the experience and that you not only appreciated the hotel itself but also found the staff helpful. I will be sure to pass on your comments to the team. Regarding the price of the restaurant we have an excellent...

SW Scotland
Reviewed 10 October 2016

Had an overnight stay here while on a road rally. Having stayed three times before, we found the improvements to the bar and food quality to be good. Staff helpful and work hard to provide a good quality product.

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Helpful?
Thank weekendersSWScotland
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Rallyer, It was our pleasure to welcome you back to the hotel, as ever, for your annual event. It is true that the staff work hard to provide good quality and it is exceptionnally rewarding for them to see that they have contributed in making your trip a successful one. Looking forward to seeing you again next year! Kind...

Reviewed 17 September 2016 via mobile

Arrived to no-one at reception. A barmaid came over and took some details but then had to wait for a "proper receptionist" to finish the procedure. As a result, took ages to check in. At dinner, service slow and bill didn't come until I went outside to ask the bar maid to sort the bill. That said, room was fine...

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Helpful?
Thank BiggestHank
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Guest I have taken note of your feedback following your recent stay with us. It is very unfortunate that you happened to arrive just as the receptionnist had to leave her post to go up to a room (for a guest request that was urgent) and that at that same moment my assistant who was on duty that weekend...

Southampton, United Kingdom
Reviewed 2 September 2016

This is a very low price option outside the city center with free street parking outside the hotel, so you don't necessarily need the hotel underground parking. The rooms are comfortable and clean. The only minus was a slightly rude receptionist during the checkout.

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Helpful?
Thank John O
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear John Many thanks for your comments on TripAdvisor following your recent stay with us. I am pleased to hear that you had an enjoyable stay and that you found the establishment to your liking. I do regret to hear that the receptionist during checkout was not up to standards. I will look into the matter personally as we strive...

Calgary, Canada
Reviewed 25 July 2016

Stayed there for 3 days during Euro 2016. Very new, modern and clean. Good breakfast selection and close to metro which was very convenient. Would highly recommend for anyone that prefers new vs old charm.

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Helpful?
Thank RobWoj
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Rob, Thank you very much for your positive feedback following your recent stay with us during the EURO 2016. It was a pleasure to have you stay with us and we would be thrilled to welcome you back in the future. Kind Regards Lorraine Batta Hotel Manager

Asse, Belgium
Reviewed 24 July 2016

Hotel located outside Lyon city, very friendly people, kids minded, twin room with kids was very great and clean ... a little bit to far to visit the centre but for a stop on the way to the provence super ! we had a very good diner with amazing service in the hotel, breakfast was great and also secured parking...

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1Thank BVdG
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Guest I would like to thank you for leaving a comment here on TripAdvisor and such a positive one at that! We are very grateful that you took the time to let other travellers know that the hotel is a great place for a stop when travelling. I believe that you booked a family room with us. We do...

Jersey, United Kingdom
Reviewed 5 July 2016

Stayed here for a couple of nights recently. In a lovely quite area a short taxi drive to the city centre, buffet breakfast was very good and the staff were lovely. Rooms are very clean with a powerful shower. Would come back here again.

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Helpful?
Thank brocqie
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Guest Many thanks for your kind words. I believe I met you at the desk as you were unfortunately leaving the hotel for this stay, I remember talking to you about Jersey and my trips here with my family as a child. I am very glad to see that you enjoyed your stay and I hope that we will...

New York City, New York
Reviewed 4 July 2016 via mobile

Excellent hotel, Big room and bathroom, Air conditioning, very clean,comfortable beds; nice restaurant serving gourmet food!Very friendly atmosphere ! Lorraine and her colleagues were extremely helpful and nice! Amazing staff! A plus!

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Helpful?
Thank LauraI787
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear Laura, Once again it was a pleasure welcoming you and your family to the hotel and I was thrilled to be able to find a room for you. Many thanks for your kind words which I will share with the team and should you be in the area again in the future, for another of your sons football tournaments...

Reviewed 2 July 2016 via mobile

This is a very modern hotel with very helpful staff. It is situated beside a river and a 20 minute walk will bring you to the metro station Gare de Vaise ( a livelier area). Just 4 stops on the metro brings you to Vieux Lyon ( Old town). Alternatively a bus stops 50 m from the hotel which brings...

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Helpful?
Thank John M
Relation C, Directeur général at Hotel Lyon-ouest, responded to this review

Dear John, Many thanks for taking the time to give us your feedback following your recent stay with us, it is very much appreciated. We are all thrilled to see that you enjoyed your stay and that you would come back. It would be our pleasure to welcome you back personally for your next visit so please do not hesitate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Hotel Lyon-ouest

Address: 50 quai Paul Sedallian, 69336, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: €60 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Lyon-ouest 3*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#6 Family Hotel in Lyon
#10 Business Hotel in Lyon
#15 Romantic Hotel in Lyon
#15 Best Value Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lyon-ouest staff and other travellers.
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Questions? Get answers from Hotel Lyon-ouest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose x10 rooms”
 of 5 bubbles 367subramanianv, 30 May 2016 | Read review
“Rooms on the 1st floor have river views”
 of 5 bubbles 404AnneS404, 14 Sep 2015 | Read review
“Choose another hotel when over-nighting in Lyon”
 of 5 bubbles DJC20, 23 Jul 2015 | Read review
“Try to get a river view”
 of 5 bubbles CharlesAnderson, 19 Jul 2015 | Read review
“Get a room facing the river”
 of 5 bubbles dliederman, 6 Jul 2015 | Read review
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