We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Alexandra

AccorHotels.comUS$120*
View Deal
#35 of 193 Hotels in Lyon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$132*
US$120*
Great Deal
US$127*
US$127*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Alexandra
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

655 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 110: English reviews
Start your review of Hotel Alexandra
 Click to rate
Hamilton
Reviewed 1 week ago

This hotel is in a great location to lovely pedestrian malls, both rivers, Bellecour and so many restaurants and eateries. The rooms are well appointed and tidy if a little warm at night, but if you opened the window, especially on the fourth floor it was good. The people on reception were very welcoming, friendly and helpful. All in all...

 Report
Helpful?
Thank JimArcherNZ
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Mr Archer We thank you for your nice comment. We really hope you enjoyed our city and our region. The nice sun of last weekend helps our guests to discover the surroundings. We are glad to know the position of our hotel is perfect to stroll in the city center, and we shouldn’t forget that the public transports are...

Leamington Spa, United Kingdom
Reviewed 3 weeks ago

Don't have room 12 as this is next to the toilet for the breakfast room and when you have a shower if somebody flushes the toilet next door your shower goes cold! Have to time it right to shower when breakfast is over. The hotel otherwise was fine, clean and warm, as when we went weather turned cold!

 Report
Helpful?
Thank Pete626
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Peter ! We receive your comment and we thank you for it as nobody told us of this problems in the shower of room 12. We will ask to our plumber why it happens and we will fix this detail. Anyway, we are very happy to know that this was the only think wrong in our hotel and the...

Washington DC, District of Columbia
Reviewed 3 weeks ago

This hotel is conveniently located near a subway station and one of the rail stations, and there is a Vélo'v station around the corner. The hotel is in a nice, central location for getting around Lyon, and the neighborhood has many amenities within a radius of a few blocks. I'm also glad that the hotel is on a wide pedestrian...

 Report
Helpful?
Thank misochipotle
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear sir, We thank you for your nice comment. We really hope you enjoyed our city and our region. The warm weather of the end of April helps our guests to discover the surroundings. We are glad to know the position of our hotel is perfect to stroll in the city center, and we shouldn’t forget that the public transports...

Lyon, France
Reviewed 4 weeks ago

Good location, fresh cosy feel, and 'boutique' ambiance. Good wifi. Great room service. However, despite some of the staff being helpful, friendly and enthusiastic, some need to revisit their customer service training. The attempt to emulate a boutique hotel is let down on several points: Paper cups and limited drinks available in the room - more in the style of...

 Report
Helpful?
Thank Ian T
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Ian, We are sad to know your stay was not completely satisfying despite our efforts to make each of our guests’ stay a unique moment in Lyon. Every comment expressed on the net is very important for us because we try day after day to improve our services and our savoir-faire. All your remarks has been seriously read and...

Newcastle upon Tyne, United Kingdom
Reviewed 16 April 2017 via mobile

Difficult to find and parking with luggage and a dog and a dogs bed, and, and, and. When I phoned the hotel for directions, I found the person who answered to be curt, short and a little irritated with me, perhaps because my French is not fluent or maybe it was her customer service skills that needed polishing?! When we...

 Report
Helpful?
Thank Thrupence
alexandralyon, Responsable réception at Hotel Alexandra, responded to this review

Dear traveler, we've carefully read your feedback and we are sorry for failing in welcoming you. Believe us, the humain side is an essential mainstay in our job and we are very careful in applying this critarion for each guest entering our hotel. Please, accept our apologies if we seemed too superficial at the moment of your arrival. I suppose...

Paris, France
Reviewed 13 April 2017 via mobile

There are basic expectations that a hotel must meet when you go to stay there. The most basic expectation is the check-in time: when you go at a particular time, you know you can check-in. Hotel Alexandra postponed our check-in three times and asked us to come back each time. I have never seen a hotel with staff so incompetent...

 Report
Helpful?
Thank Ilyas C
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guests, We feel very bad if we appeared incompetent and rude to you, very hard words to use to describe us. We see you’ve nothing negative to say about our hotel and our rooms, so your stay seems to have been completely satisfying for you. We are sorry if your check-in has been postponed. If you run a hotel...

Christchurch, New Zealand
Reviewed 12 April 2017 via mobile

Even though we had some issues hence the low rating I actually quite liked this place. The location is excellent! The dark girl with glasses who checked us in was so efficient and helpful and rates top of checkin staff from 6 weeks traveling so far. Super helpful with tourist attractions too. The rooms are better than I expected so...

 Report
Helpful?
Thank NZSwanns
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear guests, We thank you very much for choosing us and for the nice words you used in your review. We wish we could do more for you and we realize these little problems you experienced during your stay, forced you to leave earlier than expected. We feel very sorry for that. In particular we’re sorry if you felt as...

Bucharest
Reviewed 9 April 2017

It is very centrally located on a smaller shopping street heading to the Place Bellecourt. Located what seems to be an old building modified to host the hotel, it has a pleasant combination of old and new. I booked 2 working days before arrival and was lucky to get a room. The room I got is a strange arrangement --...

 Report
Helpful?
Thank Mire84
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Madam, We really thank you for this very beautiful comment about your stay in Hôtel Alexandra. We are honored to see that your short stay here was a success; it means that our hard work to offer you a unique moment it is appreciated. Our hotel is a recently renovated hotel and we keep it as best as we...

Reviewed 5 April 2017 via mobile

Convenient hotel in the center of Lyon, good quality price balance. Bedrooms are small but comfortable and the hotel seems to have been renovated recently. Reception staff was very helpful. Would stay there again.

 Report
Helpful?
Thank Anacaldeira7
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear Ana, We really thank you for this comment. All of them are important for our staff. We see that you really enjoyed the central location and our services. We hope to see you very soon; “terrace” is always appreciated, in particular on sunny days and you could enjoy it ! Best regards, The Alexandra’s Hôtel staff.

Brussels, Belgium
Reviewed 5 April 2017 via mobile

Very pleasant hotel for a couple. It is very cosy and full of charms. We had a room at the fifth floor under the roof - just be careful with the wooden beams :-) The only downside is the cost of parking (18 eur) for one night which seems to be on the high side. The staff is very pleasant...

 Report
Helpful?
Thank delongx
alexandralyon, La réception at Hotel Alexandra, responded to this review

Dear travelers, Thank you to have written this comment. All the Alexandra’s staff thanks you for this really great comment! We are really happy to see that your stay in Lyon was successful and that you like the romantic ambiance in our rooms ! About the garage, it’s one of the rare private garage in the city center, completely safe...

118 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (97)
Viewed
Bathroom (8)
Viewed
View from Room (8)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (7)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (3)
Viewed
Dining (5)
Viewed
Bathroom (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Lyon hotels
Hotel La Residence
#36 of 193 in Lyon
517 reviews
Cordeliers - Jacobins
Hotel Silky by HappyCulture
Hotel des Celestins
#14 of 193 in Lyon
962 reviews
Show Prices
Show Prices
Show Prices
Cordeliers - Jacobins
Mercure Lyon Centre Beaux Arts
Carnot - Gailleton
Hotelo
Hotelo
#5 of 193 in Lyon
249 reviews
Hotel des Artistes
#33 of 193 in Lyon
401 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Hotel Alexandra

Address: 49 rue Victor Hugo, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: €92 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alexandra 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, ACCOR, Priceline, Booking.com, Hotwire, HotelQuickly and Hotel.de so you can book your Hotel Alexandra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alexandra Hotel Lyon
Hotel Style:
#21 Business Hotel in Lyon
#24 Luxury Hotel in Lyon
#27 Romantic Hotel in Lyon
#32 Family Hotel in Lyon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Alexandra staff and other travellers.
5 questions
Ask a question
Buffalo, New York
4 months ago
St. Petersburg, Florida
over a year ago
Orlando, Florida
over a year ago

See all questions (5)

Questions? Get answers from Hotel Alexandra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on teh fourth floor facing the back so we had no traffic or street noise.”
JimArcherNZ, 16 May 2017 | Read review
“Any room but no 12!”
Pete626, 3 May 2017 | Read review
“Ask to see the room, make sure the facilities work. Caveat Emptor.”
X3711CEiant, 29 Apr 2017 | Read review
“Rooms on the 3rd and 4th floors facing the rear will be quieter.”
ACBeevers, 15 Dec 2016 | Read review
“The first floor is too close to the reception, where the elevator stops every time you go up or down the building.”
931wernerr, 20 Aug 2016 | Read review
5 of 5
AccorHotels.com
US$120* /night
View Deal
Expedia.comUS$127
Orbitz.comUS$127
Booking.comUS$132
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates