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Grand Hotel des Terreaux

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#21 of 193 Hotels in Lyon
Certificate of Excellence
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Grand Hotel des Terreaux
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400 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW via mobile

The service and friendliness of the staff was very appreciated, everyone is smiling and warm. It makes a whole difference. The quality of the room is to a high standard and the breakfast is very nice also. The swimming pool is very tempting and it's very central. Will be back next time I'm in Lyon.

Helpful?
Thank Caroline S
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Hello, Thank you for sharing with us your positive experience at the Grand Hotel des Terreaux. It’s always a huge pleasure when our clients let us know how much they appreciated spirit and service of our hotel. Thank you for mentioning the friendless of our staff, be sure that it was a pleasure for all of us to welcome you!... More 

Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Spend 5 nights in this hotel. The construction is very interesting and space utilisation is something to be noted. Rooms are adequate in size. Well maintained and got a rich and classic feel. Toilet is a little cramped but neat. Breakfast is good. Internet works well. There are plenty of restaurants in the walkable distance. Swimming pool is small but... More 

Helpful?
Thank Binoj K
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Hello, Many thanks for taking time to write about your recent stay at the Grand Hotel des Terreaux. I am glad to read you enjoyed the space and equipment of your room as well as the area, with all the facilities and interest : Place des Terreaux, Art Museum, Old Lyon,... Your satisfaction is our prime motivation and I am... More 

SC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We stated for four nights in a superior room, which was extremely comfortable. The hotel is in a good location and everything is walking distance. It's close to the main square Des Terreaux. Hotel staff at reception were extremely helpful with great suggestions for restaurants nearby. Free wifi and good breakfast.

Helpful?
Thank hrrSc
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Hello, First of all, I would like to thank you for your positive comment regarding your recent stopover at the Grand Hotel des Terreaux - Lyon. As you mentioned, our location near Place des Terreaux is a real advantage for our clients who want to visit the historic part of Lyon. Thank you also for mentionning the kindness of our... More 

Bristol, United Kingdom
Level Contributor
155 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 weeks ago

OK, not if you are in a car but, arriving by train & taxi, this is about perfect. Very friendly staff itching to help you get to your room, nice bar, no restaurant but plenty around, good advice about what to see and a breakfast at top notch. The quirky swimming pool is an added extra. Really nice, friendly place.... More 

Helpful?
Thank Peter S
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Hello, Many thanks for giving us your feedback regarding your recent stay at the Grand Hotel des Terreaux . We are very happy to see that your experience among us met your expectations especially our charming rooms and all the services of the hotel. It is true that our location near all accomodations (Restaurants, Bar, Museum,...) is a real advantage... More 

Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 October 2016 via mobile

Ideally placed for sightseeing around Lyon this friendly little Hotel was good value and our stay here very pleasant. From the time we arrived the staff were outstanding both friendly and accommodating without being intrusive. Our room was clean and tastefully decorated. The only minor fault with the room was a loud running radiator. Breakfast selection was too ample if... More 

Helpful?
1 Thank TheHunter_74
Denver, Colorado
Level Contributor
3 reviews
Reviewed 11 October 2016

The room was beautiful and spotless with a very comfy bed. The hotel is in a great location and is in walking distance of all sorts of tourist activities. The staff was very friendly and helpful, and all spoke English very well.

Helpful?
Thank JNR252
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Dear "JNR252", I would like to thank you for this nice feedback shared with TripAdvisor's Travellers. I am happy to read that you enjoyed your stay and mainly the quality of our services and also our great location in the Historic Part of Lyon. Taking care of our guest is the priority for our staff and they are grateful for... More 

Montreal, Canada
Level Contributor
98 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 October 2016

The best thing about this hotel ism its central location. The facilities are correct but could be better. The food is good. After all we are in Lyon! The staff at the front desk is kind and helpful. Good for a couple of nights if you don't need to stay in your room but are planning to visit the Old... More 

Helpful?
Thank Alberto R
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Dear "Alberto R", Thank you very much for choosing the Grand Hotel des Terreaux for your recent stay and for sharing your experience with TripAdvisor travelers. Your feedback is important to us in order to maintain and improve our level of services and standards. Thank you also for noting our great localization near Place des Terreaux that offers all the... More 

Washington, D.C.
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 October 2016

This lovely boutique hotel in 2 adjoining historic buildings in the Presqu'île section of Lyon, is perfectly situated whether you wish to walk or use the superb Lyon Metro system for getting to sightseeing, museums and restaurants. I need to specially compliment the gracious service, both at the reception desk and in the breakfast room. Breakfast was incredible, so many... More 

Helpful?
1 Thank lifeisforlearning
Fabienne G, Responsable commercial at Grand Hotel des Terreaux, responded to this review

Dear "lifeisforlearning" Thank you for sharing your positive feedback regarding your recent stop-over at the Grand Hotel des Terreaux. It’s always a huge pleasure when our clients let us know how much they appreciated their stay. I’m glad to know that you enjoyed our Breakfast, our rooms and our facilities. As you mentioned, our location near Place des Terreaux is... More 

Brisbane, Australia
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 September 2016 via mobile

This place is in the Terreaux area which is packed with restaurants, markets and shopping nearby. It's about a 20 euro taxi ride from either of the 2 nearest train stations. There is an elevator. The bed was the most comfortable I've had so far in Europe - supportive but soft enough to sink into a little. An extra pillow... More 

Helpful?
1 Thank CampBunya
Taunton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2016 via mobile

Two nights in this lovely, accommodating hotel in belle Lyon. Good size room, characterful pool and good quality breakfast! Best of all in a city like Lyon was the location, handy for the old town and walks along the two rivers.

Helpful?
1 Thank Piers C

133 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Grand Hotel des Terreaux

Address: 16 rue Lanterne, 69001, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: €118 - €289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel des Terreaux 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grand Hotel Lyon
Hotel Style:
#14 Romantic Hotel in Lyon
#14 Luxury Hotel in Lyon
#24 Family Hotel in Lyon
#26 Business Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel des Terreaux staff and other travellers.
7 questions
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Kansas City, Missouri
2 months ago
Cabo Rojo, Puerto Rico
over a year ago
arizona

See all questions (7)

Questions? Get answers from Grand Hotel des Terreaux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet, ask for an inside room that has limited view; if you want a view of the street, ask for that.”
  • View from my room.
 of 5 bubbles lifeisforlearning, 5 Oct 2016 | Read review
“We had room 404”
 of 5 bubbles tedp17, 10 Jul 2016 | Read review
“Rooms in the front are noisy if you open the windows due to two very popular local bars. Rooms towards the back are perfect.”
 of 5 bubbles funt0run, 7 Jun 2016 | Read review
“Ask for room without steps leading to them as the floors seems to be split.”
 of 5 bubbles francetraveltrekker, 26 Apr 2016 | Read review
“Watch your step. There are many differences in floors as you go around the hallways We were in room 211 very nice and quiet.”
 of 5 bubbles Mengerrie, 6 Oct 2015 | Read review
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