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This hotel is supposed to have 4 stars, it only deserves 2.
Rooms are tiny, there is no space to unpack your clothes.Not everybody only stays for one night only.
When I complained at the reception, I was advised to use the nightstand which offered...More
Medium level hotel, crowed of Easter tourists and people there for training courses.
Like far from down town, close to train station flow.
The first hotel encountered that asked to settle the bill before entering in.
Aged building with old and new section with slow...More
Date of stay: November 2018
Response from Fabienne G, Responsable commercial at Hotel CharlemagneResponded 3 weeks ago
We are very grateful for the time you took to review your stay in our hotel. The comfort and satisfaction of our guests is an absolute priority for us and your feedback helps us to monitor and improve the quality of our services. We...More
Felt like I had been transported back to 1985 as the hotel and facilities had that feel about it.
That said the breakfast was perfectly adequate and the room was clean and the free WiFi worked perfectly - maybe could do with ply sockets near...More
Date of stay: September 2018
Response from Fabienne G, Responsable commercial at Hotel CharlemagneResponded 26 October 2018
Many thanks for taking the time to share with our TripAdvisor community your last experience at the Hôtel Charlemagne.
We are glad you hace appreciated your stay among us.
I would also like to warmly thank you for noticing the professionalism and kindness of...More
I had the chance to stay last month as this is a hotel I have been to in the past. I have to say the location is not bad at all. the rooms are ok but some of the items looked cheap this time around....More
Date of stay: May 2018
1 Thank Samagal2000
Response from Fabienne G, Responsable commercial at Hotel CharlemagneResponded 24 August 2018
Hello Madam, Hello Sir
Thank you very much for choosing our hotel Charlemagne for your recent stay and for sharing your experience with us.
Your feedback is important to us in order to maintain and improve our level of services and standards.
Concerning your comment,...More
We stayed at this hotel for 3 nights as part of a pre-trip extension to a bike tour we were doing with VBT. If we were booking our own trip to Lyon, we probably would have overlooked this hidden gem because it wasn't super-close to...More
Date of stay: June 2018
Response from Fabienne G, Responsable commercial at Hotel CharlemagneResponded 20 July 2018
First of all, I would like to thank you for your positive comment regarding your recent stopover at the Hôtel Charlemagne - Lyon.
As you mentioned, our location near the Saone River and near Perrache train station are a real advantage for our clients...More