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Mercure Lyon Centre Chateau Perrache

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Mercure Lyon Centre Chateau Perrache
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903 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Wexford IRl
Reviewed 3 days ago NEW

Stayed here just overnight but pretty impressive all round hotel.Located right beside the train station,very acceptable rate and value ! Lovely building with old character and great romm. Will definitely be back.

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Helpful?
Thank JohnWexfordIRl
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This hotel was very nice, clean, beautifully decorated and very quiet. It is conveniently located by a metro stop and walking distance to the Rhone River. Great location, price and friendly/helpful staff.

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Helpful?
Thank rweber3158
About Hotel's Favourite Review
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards...

UK
Reviewed 3 weeks ago

We were looking for a nice but not expensive hotel with parking for an overnight stay in Lyon, and this hotel managed to surpass our expectations. I was a trifle anxious about booking a hotel adjoining a railway station, but was very pleasantly surprised. Parking is found by following sat nav directions to the hotel - the secure garage entrance...

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Helpful?
1Thank FHTWMW
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Birmingham, United Kingdom
Reviewed 4 weeks ago

Stayed here for a week and found the hotel perfectly pleasant. It was well located by Perrache station 15minutes walk to the old town, easy to get the train to the greater Lyon area and close to both rivers (making for a very pleasant 6am run up the Rhone then back down the Soane). The rooms were quiet and comfortable...

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Helpful?
Thank C_V_5885
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER...

Reviewed 25 March 2017

It was a pleasant experience with a polite hotel staff. The breakfast buffet was good with a lot of varieties. Rooms was not bad for that price and always clean. I would surely stay there again incase I travel to Lyon again.

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Helpful?
Thank Joejoe1122
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Wraxall, UK
Reviewed 1 March 2017

A bit of an art deco find. The location is very central, and adjoining the metro system. We drove from UK. Adjacent to the motorway, but finding the hotel garage is very tricky. Best to memorise some of the road layouts and then you'll find it. Rooms are a good size and well maintained. Breakfast is excellent, but evening food...

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Helpful?
Thank BobandGina
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Reviewed 11 February 2017 via mobile

The hotel is overrated for a 4 star hotel. The rooms aren't that expensive though so in the end it's a good valu deal. Staff is nice, beds comfortable. Some of the rooms though are located above a bar that can throw very loud parties! Be careful!!

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Helpful?
Thank AreskiNY
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations because of a party in a private meeting room, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience...

Belgium
Reviewed 27 January 2017

Visited this Hotel 2 years back, when It was still seventies style... Stayed again recently ,now the Hotel has been brought up to 2017 standards, with still classic size rooms, but with trendy room furniture, Good Beds, good size TV, good WIFI, new bathrooms, and this without ruining the old charm of the Hotel. Staff is friendly, breakfast is tasteful...

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Helpful?
Thank 988olivierg
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER...

Atlanta
Reviewed 18 January 2017 via mobile

We spent two cold January nights at this excellently-located gen of a hotel and were extremely pleased. Having scored a good rate on Hotwire, we were looking forward to our first visit to Lyon. As we arrived late at nite at the Part Diex train station, we opted for a cab which cost us $20 euros. Definitely not cheap but...

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Helpful?
Thank skelco11
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Thank you very much for this nice comment about your stay in the Mercure Lyon Centre Château Perrache. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon...

Al Wakra, Qatar
Reviewed 8 January 2017

I loved how the interiors of the building were pleasantly designed. The receptionists speak good English and were more than happy to answer my queries on how to roam around Lyon and what one should visit. The room was cozy though no slippers and toothpaste were found. not even a complimentary water. No breakfast was included too for a pricey...

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Helpful?
Thank zyrillegamboa
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more   less 

Additional Information about Mercure Lyon Centre Chateau Perrache

Address: 12 cours de Verdun Rambaud | Esplanade de la gare, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: €83 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre Chateau Perrache 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Lyon
Hotel Style:
#24 Luxury Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lyon Centre Chateau Perrache staff and other travellers.
6 questions
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Calgary
8 months ago
London, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Mercure Lyon Centre Chateau Perrache staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on lower floors unless you like stairs”
C_V_5885, 1 Apr 2017 | Read review
“Book the garage in advance (but re-confirm!)”
BobandGina, 1 Mar 2017 | Read review
“Rather to the train tracks - where you "only" hear train announcements”
FQTL247, 26 Nov 2016 | Read review
“Avoid room 324.”
Downswalker, 22 Oct 2016 | Read review
“Our room faced away from the Lyon Parrache train station, and all we noticed was noise from noise from car traffic.”
98charleso, 5 Oct 2016 | Read review
5 of 5