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Novotel Lyon Gerland Musee des Confluences

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Novotel Lyon Gerland Musee des Confluences
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792 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Attica, Greece
Reviewed 3 days ago NEW

Stayed at a kind of quadraple room(family) not very spacious for a family and but ok. Nice communal spaces, competitive price, satisfying breakfast with decent variety, at a good price. A not so satisfying remark I would add is personnel, who were a bit aloof & not very fluent in english. Also the security system in the elevators was a...

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Thank Amalia G
Milan, Italy
Reviewed 1 week ago

The position is not the best but for our business trip just perfect. Our office was around the corner. It's nice, clean roomsalthough there is still the old wal to wall carpeting. the bed is comfortable and the tramway is walking distance and brings you to the very center in a few minutes.

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Thank Chosta
NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Cheshire, United Kingdom
Reviewed 15 February 2017

A very pleasant hotel with helpful staff and smelly local cheese for breakfast. There are restaurants and shops nearby and, if you like walking, its not too far from the city centre (30 mins along the river). If you get a taxi, be sure to say 'Novotel Gerland' and the road name. If you mention 'Confluences', you get taken to...

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Helpful?
Thank Agamemnon2
NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear customer, We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Galati, Romania
Reviewed 2 February 2017 via mobile

i've been to this hotel last sumer for the euro 2016 and i found it very nice. the staff was professional, breakfast was good, the room very spacious and the bed...one of the most confortable i ever had in a hotel. i don't know if is a novotel thing or an accorhotels one, but this is the thing that i...

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Thank ConstantinLapusneanu
NathalieCaoudal, Quality Manager at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear customer, We are delighted you have left a good memory. Thank you for your comments about the quality of our institution. Our restaurant offers a varied menu, offering products of season throughout the year. We hope to share some beautiful moments with you, during your next stay. A very fast at Novotel Nathalie C. Quality Manager Novotel Lyon Gerland...

Royan, France
Reviewed 2 January 2017

Excellent hotel - very good central location. Upgraded in a executive suite - nice views. Very good equipment. Very professional and friendly employees (restaurant + reception). I will happily come back to this hotel.

Review collected in partnership with Accorhotels.com
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Thank Paul C
NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des Confluences, responded to this review
Google Translation

Cher client, Je vous remercie d'avoir exprimé votre satisfaction concernant les services de notre hôtel. Je veillerai à rapporter personnellement...

Paris, France
Reviewed 8 December 2016

same remark as Novotel confluence : i really wonder how stars are allocated if it is to a brand or to a specific hotel : this one does clearly not deserve 4 stars ! well located for my business purpose ; no real welcoming lobby ; efficient but impersonal checking in ; as Accor card holder , i get a...

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Thank balay29
NathalieCaoudal, Responsable Qualié at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Geneva, Geneve, Switzerland
Reviewed 25 October 2016

Novotel Confluence was fully booked so we decided to stay in this hotel. the Suite was big enough, free mini bar, underground parking for 10euros(i think). breakfast was nice. we will comeback, why not.

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Thank alondrey
Amsterdam, The Netherlands
Reviewed 18 September 2016

We stayed in a nice and quite suite featuring a kingsize bed plus a large sleeping couch (= a spacious room for 3, although we were actually only 2 pp), spacious bathroom with bathtub, good functioning aircon in this hot summer month, good curtains, coffee/tea making facilities in the room plus free use of minibar! Parking garage underneath. It's not...

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Thank eelco2013
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review
Google Translation

Madame/Monsieur Leplumey, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Gerland Musée des Confluences. C’est...

Waalre, The Netherlands
Reviewed 30 August 2016

We where traveling back from south of france to home, holland. Normally as a member of Accor hotel I always book with them. The quality is always good and normally always the same. This hotel is really not the same. The rooms, we had 2 superior rooms, 168 euro for two (50% discount because of children in one room) where...

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Thank Remco B
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Geneva, Switzerland
Reviewed 28 August 2016 via mobile

We booked the Novotel primarily for its location within walking distance from the Museum. The location was perfect!! The hotel is dated, and the rooms are small. Save yourself the disappointment and eat elsewhere, as the buffet is awful!!

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2Thank Spatzl_Spatzl
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Lyon Gerland is a 3 star hotel close to the city centre of Lyon and the major transport routes. With 600 sqm of conference space, the hotel is an ideal venue for meetings, conferences and conventions for anywhere between 2 and 250 people. Whether on business or leisure, you can take advantage of our swimming pool, fitness room and terrace area. Our contemporary and convivial Novotel Cafe restaurant offers an original and varied menu. Undercover pay parking is also available at the hotel. ... more   less 

Additional Information about Novotel Lyon Gerland Musee des Confluences

Address: 70 avenue Leclerc | Lyon Cedex 07, 69363, Lyon, France (Formerly Novotel Lyon Gerland)
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: €79 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lyon Gerland Musee des Confluences 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Novotel Lyon Gerland Hotel Lyon
Lyon Novotel
Hotel Style:
#19 Family Hotel in Lyon
#24 Luxury Hotel in Lyon
#48 Business Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lyon Gerland Musee des Confluences staff and other travellers.
5 questions
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Questions? Get answers from Novotel Lyon Gerland Musee des Confluences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a river view room”
amaliag2014, 20 Apr 2017 | Read review
“get the suite or vip”
alondrey, 25 Oct 2016 | Read review
“Book a suite if travelling with children.”
cathconnolly41, 28 Jul 2016 | Read review
“All the rooms seemed equal”
MelissaS791, 7 Jul 2016 | Read review
“Don't stay here... Especially if you are gay.”
807benv, 4 Jul 2016 | Read review
5 of 5