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Sofitel Lyon Bellecour

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Traveller (512)
Room & Suite (193)
Dining (73)
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Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“top floor”(67 reviews)
“the river”(79 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Lyon Bellecour
Special Offer: CHEAPEST ONLINE RATES!
Offers from Sofitel Lyon Bellecour
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,134)
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Traveller rating
253
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253
225
65
36
26
Show reviews that mention
All reviewstop floorthe riverfloor restaurantcomplimentary mini barjunior suitewalk in closetold townfive star hotelplace bellecourper daywonderful cityconvenient locationcoffee machinewonderful hotelstayed one nightcomfortable hotelbuffet breakfast
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1 - 5 of 605 reviews
Reviewed today via mobile

Rooms 3 stars. Restaurant 3stars. Caffe and bar 2stars. I will not comeback to this hotel, I thought it’s a Sofitel brand style. Very disappointed. Smiley room. Room service take long time and there English not perfect for hotel services.

Thank alkhamis
Hotel's Favourite
Reviewed 5 days ago via mobile

Lovely hotel large spacious room well appointed and very comfortable stay (coffee machine in room , blinds, can not bad, large bathroom etc) I had a small issue with housekeeping but the housekeeping manager took immediate action and rectified it so very good management I...More

Thank michaelms
Response from SofitelLyon, Responsable relations clients at Sofitel Lyon BellecourResponded 2 days ago

Dear michaelms, We would like to thank you for your stay at the Sofitel Lyon Bellecour. We are happy to read that a solution has been found concerning your issue with housekeeping. Again, we would like to apologize for this inconvenience. Also, this is a...More

Reviewed today

I spent 5 nights in this hotel in June. Overall I am disappointed with the standard - the room was quite small and dated. After my first night I was woken up at 6 AM by an alarm set by someone else in the TV...More

Thank Recontre
Response from SofitelLyon, Responsable relations clients at Sofitel Lyon BellecourResponded today

Dear Recontre, We would like to thank you for your feedback regarding your stay at the Sofitel Lyon Bellecour. We would like to sincerely apologize for the fact that your room did not meet your expectation. We currently working on a renovation project and we...More

Reviewed 1 week ago

We checked in online and stated that we would arrive before 3 pm. On arrival we were told our room was not ready and would not be ready until after 3pm We also orderd an international newspaper which we did not receive. We had requested...More

Review collected in partnership with Accorhotels.com
Thank Brenda F
Response from SofitelLyon, Responsable relations clients at Sofitel Lyon BellecourResponded 1 week ago

Dear Brenda F, We would like to thank you for your comments regarding your stay at the Sofitel Lyon Bellecour. We are sorry to read that your experience did not meet your expectations, and that you had troubles during your check-in. The online check-in enable...More

Reviewed 1 week ago

Well situated hotel nice people but rooms major remodel. Stained rugs watermarked furniture Had dinner at their silk restaurant and it was very good. Rooms are really depressed. Blackout blinds in the bedroom have holes so light comes through and breakfast at €28 was very...More

Thank Avidtraveler919
Response from SofitelLyon, Responsable relations clients at Sofitel Lyon BellecourResponded 1 week ago

Dear Avidtraveler919, We would like to thank you for your review following your stay at the Sofitel Lyon Bellecour. We are sorry to read that our place did not meet your expectation. We are currently working on a renovation project of our rooms, and we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$160 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lyon
#13 Business Hotel in Lyon
#25 Luxury Hotel in Lyon
#28 Romantic Hotel in Lyon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$160 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lyon
#13 Business Hotel in Lyon
#25 Luxury Hotel in Lyon
#28 Romantic Hotel in Lyon
Room types
Suites, Non-Smoking Rooms
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Traveller (512)
Room & Suite (193)
Dining (73)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ggdg
16 April 2018|
Answer
Response from SofitelLyon | Property representative |
Dear ggdb, Each room has a minibar, with free soft drinks. Have a good day. Sylvain, Guest Expérience Coordinator
0
Votes
Google Translation
13 March 2018|
Answer
Response from SofitelLyon | Property representative |
Dear Guest, Thank you for choosing the Sofitel Lyon Bellecour to celebrate your 50th birthday ! It is entirely possible. You can ask for a Superior Room or a Junior Suite with river view. Please make sure to precise that... More
1
Vote
Google Translation
12 March 2018|
AnswerShow all 2 answers
Response from SofitelLyon | Property representative |
Dear guest, Thank you for your interest in our hotel ! The access to the fitness room and to the hammam is complimentary for our hotel customers. Our well being center is located in the hotel indeed. The only services which... More
1
Vote
Google Translation
Room Tips
"Some rooms have lovely views of the river"
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"Select a room facing the Rhone river"
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"Ask for a river view."
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"I think its best towards the rear of the hotel as it is likely quieter than one on front"
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