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Mercure Courchevel

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Mercure Courchevel
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307 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Reviewed 6 days ago NEWvia mobile

We have been coming here for a few years now, if you want ski in ski out in Courchevel then this is the most cost effective option (still not cheap!), the breakfast is not bad, the location is great, free parking, but don't expect luxury, the rooms are tired and in need of a refresh, the doors are thin and...

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Helpful?
Thank Rupert F
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Courchevel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. I am sorry that your experience at the reception did not meet your expectations; please allow me to express my sincerest apologies. Please rest...

haifa israel
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

the location is unmatched - most luxurious, extraordinary views and adjacent piste and cable car station. our two rooms were modern and comfortable with bahtubes and terraces. there is a big free parking and good free internet all over. the restaurant is very nice and the views are great. the staff is excellent and the price for such an excellent...

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Helpful?
Thank strulovitz
About Hotel's Favourite Review
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you for your comments following your stay at the Mercure Courchevel. We are indeed lucky to have the most beautiful location of Courchevel, even the Palaces envy it !! And despite of this, our prices are attractive in restauration. Thank you again, and see you soon, Grégoire Le Solleuz Deputy Manager

Reviewed 1 week ago via mobile

Very good location. When good snow conditions ski in/out. If not very short walk to the next slope or cabin. Cabin also free of charge 5.00-8.00 pm. Free shuttle of courchevel next to cabin till 12.30 am. Hotel rooms are moderate but very clean. With balconys. Staff is very friendly. If you. If you want to stay at the hotel...

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Thank ElifGosterisli
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, Thank you for your positive feed back. Our situation is really perfect for families and ski access. And, all of our rooms get a balcony with a gorgeous view on the mountains. My team members will appreciate your comments. Thank you for them. About the prices of beverages, you have a large selection of wine between 25 and...

Reviewed 2 weeks ago

Yes, for skiers is really a perfect location: you can depart and arrive with ski on boot! The staff has been very helpful and kind, in any occasion. All the location is very clean and well maintained....but nowadays a little too old fashioned......

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Thank Pietro Pavi P
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, Thank you for sharing your experience after your best skiing holidays! The Mercure Courchevel is ideally placed for skiing and offers multiple services: reservation for ski equipment, ski pass, shuttle... Nothing has been forgotten for good holidays! We hope to see you next year on slopes... Grégoire Le Solleuz Directeur d'Exploitation

Brussels
Reviewed 2 weeks ago via mobile

We spent a week here with the kids. Got a lot of attention from the whole staff during the entire stay. Felt like at home. Restaurant and bar are very good. The only minor part is some older equipment in the rooms (bathrooms and toilet) which is a potty for a hotel in this high class location. Thank you to...

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Thank stoffel71
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, We very much appreciate your comments after your stay at the Mercure Courchevel. It is a great pleasure to see that all families enjoy spending holidays with us. Yes our decoration starts to be a bit outdated, but we have the best place of Courchevel and my team members are the most friendly and helpful. Morever, we have...

London, United Kingdom
Reviewed 3 weeks ago via mobile

As many have said, this hotel is in need of refurbishment and in other resorts it would be considered expensive, but it's probably the cheapest in 1850. Great ski-in\out location, but a little way from the town centre. Also anyone who likes a cup of tea, bring a kettle and cups, none available in the room. We found the food...

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Thank jmZ9759MM
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, Thank you very much for your comments regarding your stay at the Mercure Courchevel. For your information, we started renovation last automn, but we are waiting for another refurbishment. It is coming soon... And we will stay the cheapest hotel in Courchevel 1850, for the rooms and for the restaurant, always with the best location! All team members...

Reviewed 16 February 2017

We've stayed here for 2 nights in February and this hotel has one of the best locations in Courchevel 1850. You can reach the center of Courchevel with Jardin Alpin lift which is about 30 meters to the hotel. Our room was on 3rd floor and the view of the balcony was excellent. Breakfast was fine, staff were kind.

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Thank mantta
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you to share your comments after your stay at the Mercure Courchevel. I am sure my team will very much appreciate your positive feedback. We are lucky to benefit the snow lifts untill 20h, because our guests can start the amazing slope of sledge! And we are so proud to have the best view of Courchevel with...

Reviewed 10 February 2017 via mobile

1. Noisy Room: completely impossible to sleep! 2. Under the ground floor room: like a prison. Never booked something like that! Photos available! 3. Completely impossible to walk inside the room without closing the curtains because people are just a breath away from our under the ground balcony. So you feel like been in a prison (again). 4. Small room...

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Thank Παναγιώτης Ι
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Courchevel. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. We will just note that your description lacks a bit of objectivity! Sincerely, Grégoire Le Solleuz Deputy Manager

Adelaide, Australia
Reviewed 12 January 2017 via mobile

The Mercure has one of the best views in Courchevel. We slept with the curtains open at night so we could watch the runs being groomed all night long. The staff here were all so friendly and went out of their way to make our stay a good one. But the hotel needs an upgrade. The beds were comfortable, but...

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Thank MerryHell2013
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you for your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share it with our team. We hope your next visit will be as pleasant as this one. Sincerely, Grégoire Le Solleuz Deputy Manager

Leicester, United Kingdom
Reviewed 2 January 2017 via mobile

This was a relatively last minute booking so didn't have a great deal of choice for new year. We are a family with two small children (4 year old and 6 year old). It's a good hotel, not the most modern and probably could do with an updating or refurb but the staff and the location make up for this....

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Thank liz_huss
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Liz, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Banquet Room
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Decorated with natural wood, nestled amongst the Alps, surrounded by mountains, overlooking the Golf course, the Biollay Lake & the De La Saulire mountains range. The hotel features 2 restaurants, a bar, a summer terrace, pool. Sports activities nearby. ... more   less 

Additional Information about Mercure Courchevel

Address: Quartier du Jardin Alpin, 73120, Courchevel, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Courchevel
Price Range: €111 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Courchevel 3*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in Courchevel
#4 Best Value Hotel in Courchevel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Courchevel staff and other travellers.
4 questions
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Questions? Get answers from Mercure Courchevel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher level rooms”
 of 5 bubbles pietropavip, 9 Mar 2017 | Read review
“best location”
 of 5 bubbles mantta, 16 Feb 2017 | Read review
“the views of the lake view rooms are superb.”
 of 5 bubbles strulovitz, 22 Jan 2017 | Read review
“Ask for a view overlooking the lake/mountains.”
 of 5 bubbles JenniferN591, 23 Feb 2016 | Read review
“Select one looking out on the lake”
 of 5 bubbles Elata, 8 Feb 2016 | Read review
5 of 5