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Mercure Courchevel

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Mercure Courchevel
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291 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Reviewed 1 week ago

We've stayed here for 2 nights in February and this hotel has one of the best locations in Courchevel 1850. You can reach the center of Courchevel with Jardin Alpin lift which is about 30 meters to the hotel. Our room was on 3rd floor and the view of the balcony was excellent. Breakfast was fine, staff were kind.

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Helpful?
Thank mantta
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you to share your comments after your stay at the Mercure Courchevel. I am sure my team will very much appreciate your positive feedback. We are lucky to benefit the snow lifts untill 20h, because our guests can start the amazing slope of sledge! And we are so proud to have the best view of Courchevel with...

Punta del Este, Uruguay
HOTEL’S FAVOURITE REVIEW
Reviewed 30 December 2016

After initial frustrations with their internet system (revolving log-in required and no Netflix) we learned to appreciate this affordable gem amongst Europe's money elite accommodations.The room was perfect for our family, the views breathtaking, mattress, storage, water pressure, etc. ample. The junior, seasonal staff is super dedicated, friendly and compensates for their lack of experience here and there. Monsieur Grégoire,...

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Helpful?
Thank VidaLocaRanch
About Hotel's Favourite Review
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégoire Le Solleuz Deputy Manager

Reviewed 2 weeks ago via mobile

1. Noisy Room: completely impossible to sleep! 2. Under the ground floor room: like a prison. Never booked something like that! Photos available! 3. Completely impossible to walk inside the room without closing the curtains because people are just a breath away from our under the ground balcony. So you feel like been in a prison (again). 4. Small room...

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Helpful?
Thank Παναγιώτης Ι
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Courchevel. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. We will just note that your description lacks a bit of objectivity! Sincerely, Grégoire Le Solleuz Deputy Manager

haifa israel
Reviewed 4 weeks ago

the location is unmatched - most luxurious, extraordinary views and adjacent piste and cable car station. our two rooms were modern and comfortable with bahtubes and terraces. there is a big free parking and good free internet all over. the restaurant is very nice and the views are great. the staff is excellent and the price for such an excellent...

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Helpful?
Thank strulovitz
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you for your comments following your stay at the Mercure Courchevel. We are indeed lucky to have the most beautiful location of Courchevel, even the Palaces envy it !! And despite of this, our prices are attractive in restauration. Thank you again, and see you soon, Grégoire Le Solleuz Deputy Manager

Adelaide, Australia
Reviewed 12 January 2017 via mobile

The Mercure has one of the best views in Courchevel. We slept with the curtains open at night so we could watch the runs being groomed all night long. The staff here were all so friendly and went out of their way to make our stay a good one. But the hotel needs an upgrade. The beds were comfortable, but...

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Helpful?
Thank MerryHell2013
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, Thank you for your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share it with our team. We hope your next visit will be as pleasant as this one. Sincerely, Grégoire Le Solleuz Deputy Manager

Leicester, United Kingdom
Reviewed 2 January 2017 via mobile

This was a relatively last minute booking so didn't have a great deal of choice for new year. We are a family with two small children (4 year old and 6 year old). It's a good hotel, not the most modern and probably could do with an updating or refurb but the staff and the location make up for this....

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Helpful?
Thank liz_huss
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Liz, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 18 July 2016 via mobile

We'd never seen this ski resort in summer so decided to pop by. The hotel itself is lovely and served a good breakfast, we didn't try the other meals but they looked fairly priced. The room was well sized and had a small balcony with a view of the lake (excellent!). The only downside is that in the summer most...

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Helpful?
Thank Jess L
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, Thank you very much for your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback and I will share it with my team. About the city center of Courchevel, several restaurants & shops are closed, but you have an amazing choice of activities: Aquamotion, Via Ferrata, paragliding, Segway, katesurf,...

Canton of Geneva, Switzerland
Reviewed 13 April 2016 via mobile

We loved the location of Mercure Courchevel - only 15 minutes walk from the village but a very secluded position right at a lakes edge. The hotel is dog friendly and offers a late check out - which is a perfect option when skiing on the day of a checkout. Breakfast was basic and not very impressive - I wish...

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Thank JitkaW
UK
Reviewed 28 March 2016

Whilst the 1850 town seems to have become all Bulgari, oligarchs and 10 euro coffees, the Mercure Courchevel is a good value hotel. The room, facilities and half board breakfast/supper buffets are all in line with the 3 star pricing which is fine if your focus is doing stuff. Virtually ski in/out, 2 mins of ski carry to Jardin Alpin...

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Thank B4BP
Reviewed 23 February 2016

We stayed here during February half term and arrived to a very warm welcome from the reception staff. Our room wasn't actually ready, but we were offered drinks and they offered to look after our luggage which was welcome after a long journey from Grenoble airport (half term traffic!). Throughout our stay we found all the staff extremely courteous, warm...

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Helpful?
Thank Jennifer N
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Jennifer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Mercure Courchevel 1850. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Bar/Lounge
  • Free Parking
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Banquet Room
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Decorated with natural wood, nestled amongst the Alps, surrounded by mountains, overlooking the Golf course, the Biollay Lake & the De La Saulire mountains range. The hotel features 2 restaurants, a bar, a summer terrace, pool. Sports activities nearby. ... more   less 

Additional Information about Mercure Courchevel

Address: Quartier du Jardin Alpin, 73120, Courchevel, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Courchevel
Price Range: €116 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Courchevel 3*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in Courchevel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Courchevel staff and other travellers.
3 questions
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Questions? Get answers from Mercure Courchevel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best location”
 of 5 bubbles mantta, 16 Feb 2017 | Read review
“the views of the lake view rooms are superb.”
 of 5 bubbles strulovitz, 22 Jan 2017 | Read review
“Ask for a view overlooking the lake/mountains.”
 of 5 bubbles JenniferN591, 23 Feb 2016 | Read review
“Select one looking out on the lake”
 of 5 bubbles Elata, 8 Feb 2016 | Read review
“Ask a room with a view on lake ...”
 of 5 bubbles ClaudeF126, 2 Jan 2016 | Read review
5 of 5