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Best Western Plus Excelsior Chamonix Hotel & Spa

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Traveller (152)
Room & Suite (198)
Dining (39)
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)
There are newer reviews for Best Western Plus Excelsior Chamonix Hotel & Spa
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Traveller rating
50
37
25
5
11
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50
37
25
5
11
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All reviewsbus stop and train stationvoyage privethe prix fixe menusuperior room with balconyhalf board basiswe booked a family roomexceptional hotelnice bedfree passski villagefresh fruitmont blancpool areanice hoteldirect viewenjoyed our staymountain view
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11 - 15 of 128 reviews
Reviewed 25 June 2018 via mobile

Generally this is a decent hotel. It is clean, the rooms are modern and the staff is for the most part friendly. Unfortunately, it is also a very loud hotel. They blast horrible techno music at the pool all day- making the little balconies useless!...More

Thank Chris C
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 26 June 2018

Dear Chris, thank you for staying with us and for your review about our hotel. We are very attentive to our customer's remarks and we will make our establishment as quietful as possible especially around the swimming pool, to enjoy the surroundings. All the team...More

Reviewed 31 May 2018

It was freezing winter when I stayed with family. The staffs were all friendly even though we arrived at late evening. Not only the room was comfortably unique and warm, the mountainous view was gorgeous! The kids were also enjoying the indoor playing ground which...More

1  Thank prasetyonot
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 2 June 2018

Dear host, we are glad that you had a great stay with us. All the Excelsior's team is looking forward to welcoming you again soon. Sincerely

Reviewed 29 May 2018 via mobile

About 10/15 minutes taxi ride from the Centre although free bus and train ride is only a 5 mins walk , drinks and food were expensive . Front desk staff are very helpful and check in and out was easy . The pool wasn’t open...More

Thank Philip A
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 30 May 2018

Dear Sir, Thank you for staying with us. Indeed our heated swimming pool is open from beginning of June. Hope to see you very soon. Sincerely

Reviewed 30 April 2018

the hotel was really well placed and when we opened our window.. superior room with mountain view it was perfectly framed the sun was out and the snow was glistening. The hotel was clean and the reception was good.. out door pool not open and...More

Review collected in partnership with this hotel
Thank Maryloyettes
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 1 May 2018

Dear Madam, thank you for staying with us. The swimming pool is closed during winter but is warmed from June to September, according to the weather conditions. We can also accomodate disabled people. We hope to see you very soon. Sincerely

Reviewed 15 March 2018 via mobile

We stayed at this hotel for 5 days for a ski trip just last week and even if the hotel is nice, the service and mainly the reception is awful! Took 30 mins to check in (the guy couldn’t even find my room) and other...More

Thank 424Erika_B_
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 19 March 2018

Dear Madam, Please receive our apologise for the inconvenience you had during your stay. We talked about the bad experience you had during the dinner with the group (HACKER) and we offered for you the choice among the a la carte menu instead of the...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free Internet
Pool
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Banquet Room
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$92 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Chamonix
#11 Luxury Hotel in Chamonix
#14 Spa Hotel in Chamonix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$92 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Chamonix
#11 Luxury Hotel in Chamonix
#14 Spa Hotel in Chamonix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (152)
Room & Suite (198)
Dining (39)
Pool & Beach (30)
Amenities (54)
Family and Play Areas (1)
Questions & Answers
Ask a question
joaniebinedinburgh
4 December 2017|
AnswerShow all 2 answers
Response from Romain M | Property representative |
Dear Madam, we do have some bedrooms available with twin beds. Please feel free to call the reception in order to book your stay with us. Sincerely Romain
1
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Google Translation
Lorachic
20 October 2017|
Answer
Response from Irène K | Property representative |
Hello, The swimming pool is already closed! it we be re opened for the next summer. kind regards Irène
1
Vote
Google Translation
chanellewoodham
21 August 2017|
AnswerShow all 3 answers
Response from jimbo203 | Reviewed this property |
Shuttle service from Geneva . Alpybus . Sorry for late reply
0
Votes
Room Tips
"Request room with Mt. Blanc view."
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"Superior room with balcony & overlooking Mont Blanc. Highly recommended."
Read review
"Sleep in the lobby."
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"Any room would face mountain"
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