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Best Western Plus Excelsior Chamonix Hotel & Spa

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Traveller (157)
Room & Suite (198)
Dining (39)
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (538)
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128 results
Traveller rating
50
37
25
5
11
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LanguageEnglish
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50
37
25
5
11
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All reviewsbus stop and train stationvoyage privethe prix fixe menusuperior room with balconyhalf board basiswe booked a family roomexceptional hotelnice bedfree passski villagefresh fruitmont blancpool areanice hoteldirect viewenjoyed our staymountain view
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1 - 5 of 128 reviews
Reviewed 3 weeks ago

Excellent location for Chamonix centre. 2miles. Good restaurant for breakfast and dinner. Comfortable room with balcony overlooking Mt. Blanc. Polite and efficient staff. The only down side was having to park in the u/g car park, due to the main car park being full, at...More

Review collected in partnership with this hotel
Thank David w
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 3 weeks ago

Dear David, Thank you for staying with us and for your kind review about our hotel. We hope that you enjoyed your stay and to see you very soon. Kindest Regards

Reviewed 4 weeks ago

We had a really nice stay here in this hotel situated on the outskirts of Chamonix in Les Tines. A spotlessly clean hotel with very friendly & attentive staff. We stayed in superior room with balcony & overlooking Mont Blanc. Highly recommended. The only downside...More

Thank Stephen T
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 4 weeks ago

Dear Stephen, Thank you for staying with us and for your kind review of our hotel. We are very attentive to your experience at our retsuarant l'Envergure and will report your remarks to the team in order to improve themselves. We hope to see you...More

Reviewed 16 July 2018 via mobile

We loved our stay. We had a family room on the 1st floor with amazing views of the mountains. Pros: Amazing Pool. Very clean. Lots of extra towels. It can get quite busy the staff is helpful and the service was great. The front front...More

Thank gardinerfam2010
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 16 July 2018

Dear Madam, Dear Sir, We are glad you enjoyed your stay with us. We will take into account of your remarks concerning the restaurant. Unfortunately we had to close the kids rooms due to some conferences in the hotel. We hope to see you very...More

Reviewed 15 July 2018

They advertise free internet. It didn't reach our room on the first floor of the main building. I went to the lobby to work, it registered but it was barely working. When I talked to the desk, they just said basically it is what it...More

1  Thank tomslyck
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 16 July 2018

Dear Sir, We apologise for the issues about the WIFI, indeed we suffered from a crash of our server and our maintenance team could not help us during the weekend. We will take measures to improve the quality of wifi and we think of solutions...More

Reviewed 13 July 2018 via mobile

We are on our 5th night stay and firstly we have to say the hotel has been great the only down side is the noise....we are in a room above reception and the delivery’s come early morning every other day. As it’s summer and hot...More

Thank KaylJayne
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 14 July 2018

Dear Madam, Thank you for staying with us. We apologise for the early deliveries, as they deliver laundry to the hotel very early. We will do our best to reduce the noise by modifying our delivery schedule, We were glad to welcome you again and...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free Internet
Pool
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Banquet Room
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$90 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Chamonix
#12 Luxury Hotel in Chamonix
#14 Spa Hotel in Chamonix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$90 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Chamonix
#12 Luxury Hotel in Chamonix
#14 Spa Hotel in Chamonix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (198)
Dining (39)
Pool & Beach (30)
Amenities (54)
Family and Play Areas (1)
Questions & Answers
Ask a question
joaniebinedinburgh
4 December 2017|
AnswerShow all 2 answers
Response from Romain M | Property representative |
Dear Madam, we do have some bedrooms available with twin beds. Please feel free to call the reception in order to book your stay with us. Sincerely Romain
1
Vote
Google Translation
Lorachic
20 October 2017|
Answer
Response from Irène K | Property representative |
Hello, The swimming pool is already closed! it we be re opened for the next summer. kind regards Irène
1
Vote
Google Translation
chanellewoodham
21 August 2017|
AnswerShow all 3 answers
Response from jimbo203 | Reviewed this property |
Shuttle service from Geneva . Alpybus . Sorry for late reply
0
Votes
Room Tips
"Request room with Mt. Blanc view."
Read review
"Superior room with balcony & overlooking Mont Blanc. Highly recommended."
Read review
"Sleep in the lobby."
Read review
"Any room would face mountain"
Read review
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