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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
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265 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Had a great 3 nights stay. Breakfast was decent, spa area was one of the best at this price level in Europe and staff was very friendly/helpful. However I'd think twice before staying here if you don't have a car to get around. In fact I'd think twice about skiing in Chamonix, unless you're into proper off piste skiing. It...

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Helpful?
Thank hybrid713
Richmond, United Kingdom
Reviewed 2 days ago NEW

Rooms are nice but nothing special, no stunning mountain view. Menu is limited but food is very nice. Breakfast is expensive for what it is- limited and nothing exciting but good. Very close to bus stop and train station (5min walk from boot room in basement) so its easy to get up mountain and to other areas. There are no...

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Thank sarahholliday
Edinburgh
Reviewed 6 days ago NEW

the bedrooms are very comfy perfect after a days skiing, all the staff were very helpful and friendly and made us very welcome. a really great hotel that I would recommend to anyone wanting to ski in Chamonix. We had a car but there is also a great bus service to get to the ski slopes, into town and to...

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1Thank Crow1981
London, United Kingdom
Reviewed 2 weeks ago

we had a great stay at the best western excelsior. it's all new and the staff is very kind and professional. conveniently located for outdoor activities but not for a walk after dinner. very good indeed overall.

Review collected in partnership with this hotel
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Thank Giacomo M
Oslo, Norway
Reviewed 2 weeks ago

This was Our seccond stay at the hotel, and we would like to Return next year. We had a great vacation. The hotel is situated Close to the ski resorts, that are easy to Reach by Shuttle busses. Service minded and sympathetic and attentive staff. Comfotable,appealing interiour of the hotel. Nice breakfast. Cool bar.

Review collected in partnership with this hotel
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Thank ninabM4527AD
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, What a nice comments! Thank you very much for it! We were happy to read that you enjoyed your seccond visit at the Best Western Plus Excelsior CHamonix and that we managed to reach your expectations in terms of quality and service. It is always a pleasure for us to receive such a positive feedback rewarding the continuing...

Reviewed 2 weeks ago via mobile

Loved the hotel, clean, lovely helpful staff, close to bus stop to get about. Only down side is the bar is super expensive as was the restaurant with limited food choice. But on a while I'd recommend it to anyone just get out and about for food and drinks.

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Thank Lorraine C
Perth, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is just outside Chamonix. (Les Tines) you get a free pass from reception to get access to a very regular bus service which goes to most of local ski resorts and Chamonix. ( number 12,11 and 2 bus) The breakfast was good value and plenty of choice. The staff were very friendly and extraordinarily helpful and knowledgable about...

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Thank jimbo203
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for leaving your feedback regarding your recent stay at L’ Abbaye des Capucins. We were happy to learn that you appreciated our rooms, the localisation, the breakfast and all our staff. Your compliments will be shared with the entire team as a reward for their continual efforts to maintain our quality of service Looking forward to...

Ahus, Sweden
Reviewed 4 weeks ago via mobile

We booked a family room and got a room with a minimal oval window facing a wall! It was room 171. When we asked to change it was not possible but after some more complaining we got a room with a balcony. Same price apparently, strange! Comfortable beds and fresh bathroom but very little storage for clothes in the second...

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Thank ecbj-61
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for leaving your feedback regarding your recent stay at the Best Western Plus Excelsior Chamonix. I notice that you appreciated our beds, bathrooms, the breakfast an dall the staff Regarding our rooms, we have many rooms, if you have any preference about the rooms it is preferable for you to specifiy it at the moment of...

A TripAdvisor Member
1 review
Reviewed 13 February 2017 via mobile

The hotel and staff were excellent. We had a lovely stay and we were pleased with everything. The free bus and train gave us a chance to explore the beautiful surroundings. We will definitely return for longer next time. A special thanks to Easy Jet for co-ordinating everything so well. We had a lovely room and really enjoyed our stay.

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Thank A TripAdvisor Member
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Madam and mister GARDENER, Thank you for leaving that lovely feedback regarding your recent stay at The Best Western Plus Excelsior Chamonix. I am glad you appreciated our location, services, restaurant and all the staff of our establishment. Looking forward to have the pleasure of welcoming you back soon for a longer stay maybe this summer? Thank you for...

london
Reviewed 11 February 2017

We went to Chamonix as a 60th birthday present from my husband and stayed at this hotel. The staff were wonderful and they made my stay very memorable. Not only were they very professional but they all were extremely friendly and went out of their way to make me feel very special. Whilst the location is just outside Chamonix itself...

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Thank Gazzawuk
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for leaving that lovely feedback regarding your recent stay at The Best Western Plus Excelsior Chamonix. I am glad you appreciated our location, services, restaurant and all the staff of our establishment. Your compliments will be shared with the entire team as a rewards for their continual efforts to maintain our quality of service Looking forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
With its early 20th century architecture, the BEST WESTERN PLUS Excelsior Chamonix Hotel Restaurant & Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range. The guest rooms are modern, with a simple design. All rooms are equipped with private bathrooms and a Wi-Fi Internet connection. The on-site restaurant serves breakfast every morning and French cuisine every evening. From the train station of Le Fayet or Chamonix, a shuttle service can be organized to the hotel with prior request. A bus which goes to Les Praz, Argentiere et Le Brevent ski resorts has a station next to the hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Address: 251 Chemin de Saint Roch, 74400, Chamonix, France (Formerly Hotel Excelsior)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Price Range: €84 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Excelsior Hotel Chamonix
Hotel Style:
#10 Luxury Hotel in Chamonix
#11 Spa Hotel in Chamonix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a balcony and Mont Blanc view”
 of 5 bubbles Gazzawuk, 11 Feb 2017 | Read review
“Rooms at the back had a little noise from regular trains passing but NOT too noisy”
 of 5 bubbles Fuzzyducktraveller, 1 Feb 2017 | Read review
“They all looked good to us”
 of 5 bubbles , 7 Oct 2016 | Read review
“South facing for the best view”
 of 5 bubbles ChamonixTransfers, 20 Sep 2016 | Read review
“Go for a mountain view”
 of 5 bubbles MarkandBJ, 17 Aug 2016 | Read review
5 of 5