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    BEST WESTERN International Annecy

    19 avenue du Rhone, 74000, Annecy, France
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$16
    US$121
    US$105
    US$109
    US$105
    Traveller (48)
    Room & Suite (135)
    Dining (34)
    BEST WESTERN Hotel Carlton
    453 reviews
    #15 of 47 hotels in Annecy
     
    Ibis Annecy Centre Vieille Ville
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    Mercure Annecy Sud
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    Hotel Novotel Annecy Centre Atria
    794 reviews
    #11 of 47 hotels in Annecy
     
    Overview

    • Excellent19%
    • Very good38%
    • Average25%
    • Poor10%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3 Star Hotel
    All hotel details
    BEST WESTERN Hotel Carlton
    453 reviews
    #15 of 47 hotels in Annecy
     
    Ibis Annecy Centre Vieille Ville
    1,237 reviews
    #8 of 47 hotels in Annecy
     
    Mercure Annecy Sud
    418 reviews
    #2 of 4 hotels in Seynod
     
    Hotel Novotel Annecy Centre Atria
    794 reviews
    #11 of 47 hotels in Annecy
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
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    Reviewed 26 October 2016 via mobile

    This was the most disgusting experience we have ever had in a hotel ! On the first day, there were two lively cockroaches in the bathroom welcomed us. The next day another two in the room joined the chasing and hunting game. With this room...More

    Helpful?
    Response from Nathalie H, Responsable commercial at BEST WESTERN International Annecy

    Dear Customer, We’re deeply sorry that your stay didn’t reach your expectations. We well noticed your remarks and you can be sure that the necessary has been done. Please receive our apologies for this. We hope to have your confidence back on a next stay,...More

    Reviewed 21 October 2016

    No toiletries in bathroom on arrival. Coffee / Tea making area not always replenished. Also no guidance as to how best to use equipment in exercise area, when we went nothing seemed to work, ie no electrics. Otherwise very happy with the room and excellent...More

    Review collected in partnership with Amoma.com
    Helpful?
    Response from Nathalie H, Responsable commercial at BEST WESTERN International Annecy

    Dear Sir, We thank you for giving us your advice. Our reception is available 24h/24 to help you during your stay and give some products which can be missing in your room. We renovated our bathrooms last year but unfortunately, we couldn't make them bigger....More

    Reviewed 5 October 2016 via mobile

    Terrible location considering the beautiful town of Anncey!! All staff unorganised and rude! Ordered a cocktail and they had no straws!! They were promoting the cocktails they hadn't got a clue!!! There was a constant noise all night like running water very annoying! Want be...More

    Helpful?
    Response from Nathalie H, Responsable commercial at BEST WESTERN International Annecy

    Dear Madam, We’re deeply sorry that your stay didn’t reach your expectations. Please receive our apologies. Do not hesitate to contact our reception team during your stay: they're available 24h/24 to help you during your stay. We hope to have your confidence back on a...More

    Reviewed 18 September 2016 via mobile

    Came to annecy to rest and relax and saw some nice pics of this hotel but...HELP!!! Nothing like the pictures, staring from the receptionist that was a little desorganise about parking, what im saying if you only have 20 places why can't a client reserve...More

    Helpful?1  
    Response from Nathalie H, Responsable commercial at BEST WESTERN International Annecy

    Dear Madam, We’re deeply sorry that your stay didn’t reach your expectations. Our team tried to help but finally, it seems that we didn't answer to your needs. Please receive our apologies for this. We hope to have your confidence back on a next stay,...More

    Reviewed 18 September 2016

    Within walking distance of town, reasonable room, restaurant disgraceful for a group. We stayed there for five nights and were given set meals. Three vegetarians in the group were initially forgotten about, in spite of the hotel being notified in advance, then offered main dishes...More

    Helpful?
    Response from Nathalie H, Responsable commercial at BEST WESTERN International Annecy

    Dear Sir, We well received your comment and remarks. It had been transmitted to the general manager of the hotel and to the Chef. We're working hard to give the best service we can and we're deeply sorry that we couldn't reach your expectations. We...More

    BEST WESTERN Hotel Carlton
    453 reviews
    #15 of 47 hotels in Annecy
     
    Ibis Annecy Centre Vieille Ville
    1,237 reviews
    #8 of 47 hotels in Annecy
     
    Mercure Annecy Sud
    418 reviews
    #2 of 4 hotels in Seynod
     
    Hotel Novotel Annecy Centre Atria
    794 reviews
    #11 of 47 hotels in Annecy
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$77 - US$156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Annecy
    Photos
    Traveller (48)
    Room & Suite (135)
    Dining (34)
    Pool & Beach (4)
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    Questions & AnswersAsk a question
    Lucie D
    Bonjour. Vos chambres sont équipées de salles d'eaux avec douche ou avec baignoire?
    22 January 2017|
    Answer
    Response from ClassicsHotel | Property representative |
    Bonjour, Nos chambres sont équipées de douches à l'italienne. Bien cordialement.
    1
    Vote
    Google Translation
    Cyndie P
    bonjour es ce que vous ete loin de la gare svp?
    19 September 2016|
    Answer Show all 2 answers
    Response from bestwesternannecy | Property representative |
    Bonjour Madame, Nous sommes à 5 minutes à pied de la gare. A la sortie de la gare, vous prenez à droite et nous sommes au bout la rue face au rond point. Au plaisir de vous recevoir Cordialement Le BEST WESTERN Hôtel... More
    1
    Vote
    Google Translation
    Asile1809
    Bonjour, prenant mon train de lendemain à 13h30 serais til possible de rendre la chambre au alentour de 13h plutôt que 12h ? Cordialement
    13 September 2016|
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    Room Tips
    "Don't use the hotel parking. There is a large, open 'pay at display' car park nearby."
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    "Choose the upper floors as it is located near the train station."
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    "Anything with a super sized king bed!"
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    "Avoid all rooms!!!"
    Read review