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Mercure Marseille Centre Vieux Port

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Location
Cleanliness
Service
Value
The Hotel Mercure Marseille Centre has 199 rooms and is located next to the WTC convention center, just a short walk from the Jardin des Vestiges and 5 mins walk from the Vieux Port (old port). The hotel is 5 mins from St Charles TGV train station and 25 mins from the airport by highway. It has a bar and 11 meeting rooms. The hotel is part of the Bourse shopping center, which has over 100 shops. Paying car park.
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Property amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Reviews & more
1,371Reviews
390Photos
19Q+A
44Room tips
Traveller rating
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  • 36
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Mercure Marseille Centre Vieux Port is located in a great location, right in the city center with only a quick 5 minute walk to the port for great views and easy access to lots of shops and restaurants. This area of the city is also safe and clean. The staff is friendly and helpf
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+2
Room is clean and spacious. Breakfast is well prepared. But Bathroom has broken power outlet . I had to use bedroom plug to use hair dryer.They told me that the way it is. and bathtub has slow drainage problem. But generally everything is fine except stained small blanket.
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Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux Port
Responded 11 Oct 2018
Dear Customer, I am delighted that you enjoyed your stay at our Mercure Marseille Old Port Center, however I regret that you found a stained small blanket, Please except my apologize for this. I thank you for having time to leave you advice,your comments are very important to us to improve every day. I hope to have the pleasure to welcome you again soon.
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I stayed one night in this hotel. My room was reasonably spacious, but not outstanding in terms of comfort and amenity. Reception staff were excellent, giving me restaurant suggestions which proved to be reliable, and the clearest instructions about navigating my car into the car
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Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux Port
Responded 18 Sep 2018
Dear guest, I thank you for taking time to share your experience regards your last stay. I am glad you enjoyed the staff advice, I well notice your different comments and hope to welcome you again for another trip in Marseille. Best regards,
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Nothing special. All I can say is the check in/check out staff were friendly and efficient. The hotel was not busy and because of the prices, we chose not to eat or drink here. They say the hotel is 5 minutes from the station which is a €15 taxi ride. They could do themselves a f
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Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux Port
Responded 18 Sep 2018
Dear guest, I am delighted that you have appreciated the efficiency and availability of our staff and the proximity of the old port. Indeed, we do not have a shuttle, however, it is possible to take it from the station Saint Charles. I hope we will have the pleasure to welcome you on a future visit to Marseille. Kind regards,
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We, a young professional couple in our 30s, stayed at the Mercure for three nights (Monday to Thursday). We wanted to be reasonably close to the old port touristy area, but were not inclined to pay the premium to have a port view (the premium is around 100€ per night). We picked
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Response from Serge_KARLE, General Manager at Mercure Marseille Centre Vieux Port
Responded 11 Sep 2018
Dear customer, I am delighted that you enjoyed your stay among us and regrets nonetheless that there was a concern in the distribution of towels, I will go back to this information to the housekeeper. Know that in order to act for the environment, we only change the towels when they are on the ground, a sheet in the room explains the operation. As for the air conditioning, I can assure you that there can be no problem of air quality, filter checks take place regularly. I hope we will have the pleasure to welcome you again during a future stay in Marseille.
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Photo provided by managementMercure Marseille Centre Vieux Port
Guest room
Previous
We are staying at your hotel from 27sep to 30sep. We have an early morning flight to catch on 30th to Paris. We need to be at the airport 4.45am. What time we need to leave the hotel? Can we book a taxi so early?
I have a flight to catch at 6am. Can I get the taxi from hotel at 4.30am?
Just book a taxi at reception
0 votes
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In my search for parking, I came across onepark fr website which offers Centre Bourse Parking for Hôtel MERCURE MARSEILLE CENTRE VIEUX-PORT. I will not be not staying at Mercure. I will be staying at another Accor hotel nearby. Do I have to be a guest at the Mercure Hotel to take advantage of the offer or can anyone book it and have it validated at the front desk? Thank you.
I( had booked in 2016 at the Ibis but wasn't happy with the parking at the nearby car park. I looked around and booked instead into the Mercure, a bit extreme but we were carrying some equipment that I wanted to leave in the car. The Mercure car park is part of a public car park but you go into a special section that is gated. You exit the car park into the shopping mall and find a door straight into the Mercure. We have been back to the Mercure since, a very good hotel, I lost money on the switch, but do not regret it.
0 votes
I’ve been told the front of the hotel is not very safe where as the back is. What is meant by this? Can someone help me to understand why it is not safe, I’m worried now!
I didn’t have any issues when I was there, a lot of Marseille is quite run down but the hotel is right next to a Main Street and shopping centre which are both well lit areas at night
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Hi, we will be arriving to your hotel on Aug.10th, from airport. Is there a bus or metro to your hotel. What would be best to do and any special number bus or metro? Thank you! Sharon
hi - take the bus from the Airport to the Station - from there is is a 10 min walk - or you can swap onto the Metro and get off at the Old Port and it is a 2 min walk from there
1 vote
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Previous
"Higher floors have a better view. Rooms at the back and on the left have a port view."
"Room with a sofa will give some extra space to move around."
"Pay for the upgraded room with a King Bed. You will get an opening window on the quiet side."
"Breakfast room is 2nd floor and has at least 3 hour slot, so could be noisy."
"Ask for a room in the upper-levels and quiet, so you will be away from the elevator"
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PRICE RANGE
US$98 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure marseille centre hotel marseilleaccor marseille euro centre
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
200
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