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BEST WESTERN PLUS Hotel Massena Nice

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BEST WESTERN PLUS Hotel Massena Nice
BEST WESTERN PLUS Hotel Massena Nice
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1,121 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Massena Nice
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Showing 583: English reviews
Reviewed 8 January 2017 via mobile

Very central to all main attractions including main shopping areas. Rooms clean and spacious, the staff organised wine at my request for as we were arriving late. Please do not ask for Americano as it's a cocktail, ask for cafe lungo. Would highly recommend this hotel for its value and substantial breakfast buffet , with assorted hot and cold dishes.

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Thank Eric M
Reviewed 6 January 2017

Overall: Modern, European style hotel that is very conveniently located 1 block from the city tram and many restaurants and shopping. We will definitely return to this hotel. Reception Staff: Everyone we interacted with was very friendly and helpful not only regarding hotel matters, but also with local points of interest and restaurants. Well-done, a big thank you to the...

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1Thank We-R-Voyagers
Chesterfield, United Kingdom
Reviewed 25 December 2016

This hotel is great, it's location is ideal near the main square, central park,the beach and old town. Staff were excellent and very friendly. Rooms are a good size and well equipped. Buffet breakfast was fresh and plentiful. For film buffs the walls are full of prints of the star's as well as original art works. The black and white...

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1Thank Brian E
Management response:

Dear Brian, I would like to thank you for selecting the Best Western Plus Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your very nice comment. Please be assured that your comment has been shared with all our teams....

Bromley, United Kingdom
Reviewed 20 December 2016 via mobile

Nothing wrong with room or location, staff were very unhelpful and almost went out of their way to make the stay tricky for us. After talking with other people in other hotels, there are definitely better and more friendly hotels around.

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2Thank SImonelwell123
Management response:

Dear Guest, We thank you for sharing with us your review following your recent stay at the Hotel Massena. We take note that our staff weren’t very helpful with you and we are sorry for that. Be sure that we have well taken into account your comments and our reception team improves every day. It's unusual for our hotel. I...

Reviewed 12 December 2016

This review is long overdue, but necessary. On the night of the attack in Nice, the manager, Laurent and his staff ushered my family and I into the hotel lobby and provided us shelter along with dozens of others until we felt comfortable enough to leave. During our 5 hour stay, they offered us water, snacks, blankets, and general hospitality....

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4Thank Neil O
Management response:

Dear Niel, We thank you for taking the time to share your review with us on Trip Advisor, for your very kind message. Thank you for our staff who that night did their utmost to help and protect. You are never really prepared to face such a situation, but when it happens you have to act. That night was hard...

Singapore, Singapore
Reviewed 1 December 2016

1. The front desk staffs are extremely friendly and helpful to assist me on all my requests, like joining free membership, dining option, restaurant reservation, taxi booking, parcel handling, tourism, etc. I would like to convey my thanks and appreciation to Ms. Olivia who promptly and patiently helped me to handle my missing parcel which presented excellent services and hospitality...

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Thank Xu X
Management response:

Dear Xu, Thank you for taking the time to share your feedback with us regarding your stay at the hotel Massena. Please be assured that your comment has been shared with all our teams as this is so rewarding for all of us! It will be a pleasure to welcome you back to the Hotel Massena for your future stays...

Rungsted, Denmark
Reviewed 27 November 2016

We were 6 people staying for a weekend at the hotel celebrating our sons birthday. We arrived late Friday and got the most incredible help from the reception in finding a great place to have dinner. The emplyees are fluent in English and they are extreemely helpful. The hotel is Places right at the central Square and next to the...

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1Thank KlausSoe
Management response:

Dear Guest, We thank you for sharing with us your lovely review following your recent stay at the Hotel Massena. We are delighted to learn that you had a wonderful stay and that you had the chance to discover the French Riviera. Indeed, the central square, the old town and the beach are located only at a short walking distance...

Manchester, United Kingdom
Reviewed 27 November 2016

Rooms are clean and well maintained. Upon arrival our room was upgraded to executive suite free of charge. The hotel is also in a good location to access the easy to walk to hangout spots. Tram is close by and restaurants are too. The old town is across the square so easy access to the Angles.

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1Thank Dave F
Management response:

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Hotel Massena. We are pleased to read that you enjoyed the hotel and the central location. We thank you for your recommendation and and we invite you for your next visit to book through our Tripadvisor page on which we offer a...

north england
Reviewed 22 November 2016

I stayed here in February when it had only just become a Best Western hotel and find it much improved from the point of view of staff friendliness from start to finish of my visit. It is well situated for all parts of the centre of the city, with information about trips and sites to browse and two computers for...

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1Thank lynnmml
Management response:

Dear Guest, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your nice comment! Please be assured that your comment has been shared with all our teams as this is so...

Calgary, Alberta
Reviewed 18 November 2016 via mobile

Rooms are clean and well maintained. The hotel is also in a good location to access the easy to walk to hangout spots. Tram is close by and restaurants are too. The old town is across the square so easy access to the Angles.

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1Thank Tony S
Management response:

Dear Guest, First of all we want to thank you so much for sharing your experience of your stay with the Trip Advisor community ! We are delighted to read that you appreciated the "fantastic" location of the hotel in the heart of Nice. Your satisfaction is important to us and we will be using the feedback you gave us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the BEST WESTERN PLUS Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the BEST WESTERN PLUS Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with Brasseries Gioffredo, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the BEST WESTERN PLUS Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Massena Nice

Address: 58 rue Gioffredo, 06000 Nice, France (Formerly L'Hotel Massena)
Region: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Price Range: €74 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Massena Nice 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
l Hotel Massena
l Hotel Nice
Hotel Style:
#12 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Massena Nice staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel Massena Nice staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at the back of the hotel and not overlooking Rue Gioffredo or Rue Chauvain.”
 of 5 bubbles Eurobazz, 18 Feb 2017 | Read review
“Rooms facing away from the street are very quiet but can conduct air conditioning sound at night.”
 of 5 bubbles lynnmml, 22 Nov 2016 | Read review
“It was apparently a bit noisy on the street at the side of the hotel. The front and back were fine.”
 of 5 bubbles Toots14, 2 Nov 2016 | Read review
“our room was on 6th floor looking over a courtyard no noise”
 of 5 bubbles nanny1949-6, 29 Oct 2016 | Read review
“Rooms at rear are quietest I've ever stayed in.”
 of 5 bubbles grmljag, 25 Oct 2016 | Read review
5 of 5