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JW Marriott Cannes

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747 Reviews from our TripAdvisor Community

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Showing 478: English reviews
West Wickham, United Kingdom
Level Contributor
200 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 3 days ago NEW

At EUR300 per night, this hotel is average at best. - They charge for wifi (yup, at EUR300, they still charge you!) - Room service is good, but very expensive (see photos) - The rooms are very hot (in November) and the A/C is barely functioning - The 'Apple TV' didn't work The design also hits a lot of my... More 

Helpful?
Thank James N
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear James N, It is with great regret that we read your comments of your recent stay at the JW Marriott Cannes. On behalf of the team, I would like to extend our sincere apologies for the technical difficulties you faced with the room. It is though with disappointed that we learned that our Engineering team was not informed of... More 

Southampton, United Kingdom
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

My husband and I recently spent a wonderful long weekend at this hotel at the end of October. From the moment we arrived to the second we left, we were treated like royalty. We were greeted by Samira who tended to our every need during our stay, like wise did everyone else. We were offered an upgrade to a partial... More 

Helpful?
Thank May791
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour May791, Thank you for this Five Star review. We are absolutely thrilled to read your wonderful comments of your recent stay with us. It brings us great joy to hear that you found the JW Marriott Cannes the best hotel you have visited. It brought us a great sense of pride and elation to see that you were treated... More 

2 reviews
Reviewed 2 weeks ago

I had a great 2 night stay. I would have been happy to just stay at the hotel for the 2 days. It was convenient to shopping, restaurants and the marina. The hellipad was a bit of a walk though. The staff was very friendly and the breakfast buffet was delectable.

Helpful?
Thank John D
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour John D, Thank you for this fantastic review. We are delighted to hear that you found the staff friendly and of course that you would have been happy to just stay in the hotel during your two night visit. The team and I hope to welcome you back soon and deliver another memorable stay. Kind regards, Fady Sursock Guest... More 

Medford, Oregon
Level Contributor
127 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

We spent a few days in this strategically located hotel on La Croisette, very near the Palais des Festivals et des Congrès and very close to the Rue d'Antibes. The lobby is spectacular and the rooms are very modern and spotlessly clean. We were impressed with the high quality of service, specially by Adim (assistant concierge, I guess) who was... More 

Helpful?
Thank ChefLuigiBo
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour ChefLuigiBo, Thank you for sharing your wonderful review of your recent stay with us. We are very happy to learn that you were impressed with the high quality of service provided at the hotel and particularly by Adem. We are also elated to hear that enjoyed our product and location as well. Your feedback regarding the minibar is greatly... More 

Geneva, Switzerland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I was at the JW Marriott with a friend for the NRJ Music Awards and I am highly satisfied with my stay. Very kind staff and very clean hotel. We booked a twin room with city view and were upgraded to a twin room with garden view and it was really spacious. The view was great. Beds are really comfortable... More 

Helpful?
Thank jujucz
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour jujucz, Thank you for sharing your absolutely fantastic review of our hotel on our TripAdvisor page. It was with great pleasure that I shared your post with the team. It brings us always a great sense of pride and accomplishment to read reviews as such of our staff and service and of course the product we offer. The team... More 

London, United Kingdom
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago

Really nice property and served it's purpose well, we were looking for a property on the main beach front with a touch of luxury, this certainly delivered, the only reason I gave this 4 and not 5 is that. 1. The breakfast was not as good as I expected from a property of this calibre. 2. The room was slightly... More 

Helpful?
Thank Kunal P
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Kunal P, Thank you for having taken the time to share your comments and feedback. I am very glad to learn that you enjoyed our hotel product and location but most importantly our staff and service. Our aim is always is to deliver a superior service product and a memorable experience and your comments are true complement to our... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

My wife and I have just spent 4 fabulous days and three nights staying at this hotel which should be graded as 6 star . All the staff from desk staff to concierge and cleaners were superb. Their manners were impeccable, and so friendly. They could not do enough for us and nothing was a problem. A special mention must... More 

Helpful?
Thank Percy854
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Percy854, Thank you for sharing such a fantastic review of your recent stay with us on our TripAdvisor page. We are absolutely delighted to learn that you enjoyed a fabulous long weekend and fully enjoyed our facilities and services. It is always great sense of gratification to read such reviews about our service as we endeavor to deliver an... More 

Luxembourg City, Luxembourg
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

Almost everything was as you can expect from a five star hotel. Service was perfect from service with car parking to smiling staff in the reception. The rooms are clean and there is everything you need. On top of this the location is great just by the sea but still close to everything. The only negative I have is that... More 

Helpful?
Thank Lux2000
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Lux2000, Thank you very much for taking the time to share your comments and feedback of your recent stay with us. I am very happy to hear that our staff provided the superior level of service that we strive to achieve at the JW Marriott. It also brings us great pleasure to know that you enjoyed the hotel’s location.... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 20 October 2016

Stayed here over the New year. Nice Room at the back and quiet overlooking Garden. Breakfast is 10 out of 10. We paid for the New Year's dinner and dance and was not disappointed. Great view to see the fireworks for the front which is higher than the board walk. Ask if you can see them from the pool deck.... More 

Helpful?
Thank Anthony W
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Anthony W, Thank you for taking the time to share such a fantastic review of your stay with us on our TripAdvisor page. I am elated know that you have thoroughly enjoyed your stay with us on such an exciting occasion. It is always a great pleasure to read such fantastic reviews that demonstrate the experience we endeavor to... More 

Kent, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2016

The hotel is well positioned opposite the beach. Great position for people watching. Rooms are modern with all amenities expected for a 4/5star hotel. Toiletries provided are good quality. Robes and slippers are provided. The swimming pool on the roof top is very small, more the size of a hot tub. However there is a great view from the roof... More 

Helpful?
Thank mrslaws
Fady S, Guest Relations Supevisor at JW Marriott Cannes, responded to this review

Dear mrsslwas, Thank you for sharing your experience with us on our TripAdvisor page. I am elated to know that you have enjoyed our hotel and appreciated the lovely views it has to offer. As we strive to a deliver a memorable and superior service experience in harmony with our product, it is with great concern that I have come... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
JW Grill Cannes
JW Grill Cannes
Cuisines: French, European, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled between the Mediterranean Sea and the Southern Alps, JW Marriott Cannes boasts an incomparable cultural and artistic heritage. The hotel is located on the former site of the Palais des Festivals, placing it at the heart of a city that steps into the spotlight once a year, when shining stars and international events come together for a film festival that has made Cannes the annual showcase for French elegance. Among its many unique features, JW Marriott Cannes is the only luxury hotel on the Croisette to have its own auditorium seating up to 820 guests. It also offers 16 newly renovated multi-functional and totally flexible conference rooms (including 10 new rooms on the 1st floor). ... more   less 

Additional Information about JW Marriott Cannes

Address: 50 Boulevard de la Croisette | BP 224, Provence Alpes Cote d' Azur, 06414 Cannes, France (Formerly Palais Stephanié)
Region: France > Provence > French Riviera - Cote d'Azur > Cannes
Price Range: €140 - €651 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel
Hotel Style:
#11 Luxury Hotel in Cannes
#30 Business Hotel in Cannes
#41 Romantic Hotel in Cannes
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Cannes staff and other travellers.
15 questions
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Questions? Get answers from JW Marriott Cannes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Partial or full sea views with balcony is best.”
 of 5 bubbles May791, 21 Nov 2016 | Read review
“Garden view is nice. Sea view better!”
 of 5 bubbles KunalP833, 9 Nov 2016 | Read review
“4th floor, partial or full sea view”
 of 5 bubbles Percy854, 2 Nov 2016 | Read review
“Ask for a room at back and quiet overlooking Garden.”
 of 5 bubbles anthonywK1549PZ, 20 Oct 2016 | Read review
“Room 522 has a partial sea view. Small balcony allows 1 person to sit outside”
 of 5 bubbles mrslaws, 19 Oct 2016 | Read review
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