I am a quite difficult to please but really enjoyed my stay at Aquabella. Excellent location on edge of beautiful Old Town, with its leafy squares, fountains, stylish shops and buzzy bars/restaurants. The hotel has a lovely spacious feel, with its garden and good sized pool, lots of loungers and umbrellas. No need to get up early and bag your space! Room was excellent .. clean, plenty of soft white towels and black out blinds. One only small complaint is that the tea and coffee capsules are not automatically replaced on a daily basis, but if you ask at reception you can get supplies.. Staff friendly and helpful, except Pavel at the pool bar, who should perhaps benefit from learning how to smile and not look angry. Will be back!
Amazing place close to the fringes of the old town. 5 - 10 min walk to most places. Great restaurant and Spa. But most of all great staff. We had trouble with changing rules to get back to our home country and the staff at the reception (I didn’t take the lady’s name unfortunately) was most helpful in taking time to secure us an appointment in Avignon, a job that was beyond her expected duties. So in short a great relaxing place close to the city centre with parking and exceptional staff. Highly recommended.
We stayed at the Aquabella for 4 nights on June 24. One room for my wife and I, another for my 2 sons. Some of the reviews I read were not helpful. I travel a ton, in the the US and the EU, and this hotel truly exceeded my expectations. Terrific property and pool! Thankful that they have parking, not an easy find in small towns. We will be back! You will not be disappointed!
We stayed in the Aquabella for a week as part of a group tour of Provence. We had a room on a higher floor and it was excellent with slippers, dressing gown and bottled water supplied. Our room did not have a balcony but it was quiet as it looked out over the lovely gardens. The restaurant was very popular with local people and we had two meals included there both of which were very good. Breakfast was very good with a fresh orange juice machine and another to make coffee. There was also a good selection of fresh local breads and fruit. The staff were very friendly both in reception and in the restaurant. The night porter even made us strong black coffee when we had to depart at an unearthly early hour due to a flight change. The hotel is in a perfect situation for exploring the city and yet away from traffic noise: a short walk takes you to the centre which is bustling with bars and restaurants.…
Aquabella is located on the periphery of the magical old town of Aix where numerous shops, bars and restaurants are available to visit a stones throw away. This is probably one of the best locations to stay in this city. A wonderful outdoor AND indoor swimming pool! They charged us Euro 10/day for parking which I did not appreciate. The breakfast was good but had flies fluttering on some of the open products such as breads etc. They also refused to make eggs to order which was surprising for a hotel of this category. Expensive restaurant to dine in with limited vegetarian options. But Aix is a must do and Aquabella one of the best places to do while in Aix.
This hotel had great location amazing breakfast and vey pleasant staff. You can’t go wrong with booking here. I love having windows that open and air conditioning that works on the hot days. Don’t think twice about booking here. Love the nespresso machine for early coffee.
GO ANYWHERE ELSE- Website states “Air Conditioning” A/C does not get turned on until June. Room looks like a refreshed Holiday Inn Front Office Staff wear a smile, makes promises and doesn’t keep them. Housekeeping staff are mean and slam doors constantly. They have no rights to the Parisian attitude they spew. We left early.
Nice, in general, but there are issues that shouldn’t be happening in a hotel like this. I went to the spa, there were no towels. The floors were dangerously slippery and I almost fell 4 or five times. The locker locks didn’t work. The Jacuzzi was cold. There were no regular showers where you could get hot water that you adjusted. Overall not very pleasant. Additionally the bathroom outlet in my room pulled right out of the wall exposing bare wires. The glass shelf for toiletries was falling off the wall and slanting so that you could not put anything on it without it slipping into the sink, including my full coffee cup. Otherwise the room is great with nice amenities in a very pretty location.
We spent 3 days in Aquabella on a business trip and had a very nice stay. Rooms are clean and well appointed, pool is great, grounds are very very pretty, and staff is helpful and welcoming. Great location and very quiet.
During a spell of 100+ degree (Fahrenheit) heat, this hotel was a spot of cool tranquility where I could escape and rest. The room has great AC, which isn't a given outside the United States, and I slept well at night despite some noise from the street. The hotel is located near the Place des Cardeurs, which is full of restaurants and bars – so you're going to get some people wandering past the hotel late at night. The restaurant was great for both breakfast and dinner, and the pool was pristine. I also booked a few spa treatments, and I'm glad they were able to fit me in! The spa was the highlight of my trip. Not only was it incredibly relaxing, but it is a unique spa in that all of their treatments center around water. I believe this is because the hotel is built on the ruins of old Roman thermal baths, which have been preserved and you can see pieces of the baths behind plexiglass in the spa. Very nice spot, and it's so close to the center of town!…