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Best Western Plus Hotel de l'Arbois

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97 rue du Docteur Aynaud La Duranne, 13100, Aix-en-Provence France
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Traveller (83)
Room & Suite (42)
Dining (22)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#14 of 73 hotels in Aix-en-Provence
Location
Cleanliness
Service
Value
Travellers' Choice

Best Western Plus Hotel De L'Arbois is an excellent choice for travellers visiting Aix-en-Provence, offering many helpful amenities designed to enhance your stay.

Close to Gare d'Aix en Provence TGV (3.0 mi), a popular Aix-en-Provence landmark, Best Western Plus Hotel De L'Arbois is a great destination for tourists.

Rooms at Best Western Plus Hotel De L'Arbois provide air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Best Western Plus Hotel De L'Arbois guests have access to 24 hour front desk, room service, and express check-in and check-out. You can also enjoy a pool and an on-site restaurant. Need a place to park? Free parking is available at Best Western Plus Hotel De L'Arbois.

While in Aix-en-Provence, you may want to check out some of the restaurants that are a short walk away from Best Western Plus Hotel De L'Arbois, including Chez Hervé Japonais (0.6 mi), Les Cuisines Vertes (1.0 mi), and Via Italia (1.0 mi).

During your visit, be sure to check out popular architectural buildings like Hotel de Ville, Le Tour de l'Horloge, and Halle aux Grains, which are all a short distance from the hotel.

Enjoy your stay in Aix-en-Provence!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Full body massage
Massage
Salon
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French

Location

Full view
Contact
97 rue du Docteur Aynaud La Duranne, 13100, Aix-en-Provence France
Name/address in local language
Getting there
Marseille Airport12 kmSee all flights
Avignon-Caum Airport58 kmSee all flights
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385Reviews2Q+A10Room tips

Reviews
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tudorteleaga wrote a review Jun 2022
Tampa, Florida1 contribution2 helpful votes
I was very pleased with the stay, except for not being able to extend my stay for another night, but I understood that hotel was fully booked in advance. Great staff and excellent breakfast and amenities. Parking was available at no extra cost. I highly recommend for anyone visiting Aix-en-Provence.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ALAN1001 wrote a review Jun 2020
Muta, Slovenia440 contributions97 helpful votes
Everything was just OK with few negative things . What disturbed me was that there was no enough of disinfection products provided - nothing outside elevators , hallways , restaurant . Staff was kind but didn’t wear face-masks , only lady who served breakfast . Breakfast option was not good - only poor continental options - no eggs , sausages , pate ... coffee was very good and lady who served breakfast was super kind 😇
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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MECindylou wrote a review Mar 2020
Westbrook, Maine1124 contributions91 helpful votes
+1
We drove from Arles to Aix and were planning to spend the late afternoon at Camp des Milles (A former internment and deportation center, well worth a visit), so we wanted a place close by, but also convenient to Aix. This hotel is modern and pleasant, with an outdoor pool, plenty of parking, and quiet surroundings. Pierre, at the front desk, was SUPER helpful with advice on where to eat, how to get to/from town via bus, sightseeing, etc. He even helped us book our next Best Western stay (in La Ciotat) by calling the property and asking them a bunch of questions for us. Room: spacious, immaculate, good Wi-Fi, large flat screen TV, mini fridge with complementary bottled water, lots of storage space, noise reducing windows (that open), room darkening drapes, full-length mirror, good reading lights. Bath: roomy, towel heating rack, plush towels, shaving mirror, good blow dryer, eco-friendly wall-mounted shower gel/shampoo/moisturizer. The included breakfast was great: eggs, meats, cheeses, yogurts, fresh fruit, fresh-squeezed orange juice, cereals, breads, pastries, etc. Within 10 minutes' walking distance is a great little casual restaurant called L'entrée Suite. Very good value for money; we would absolutely stay here again.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hôtel De l, Guest Relations Manager at Best Western Plus Hotel de l'Arbois
Responded 17 Jun 2020
Hello, Thanks for your comment and appreciation regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. The Best Western Plus HOTEL DE L'ARBOIS***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie575 wrote a review Dec 2019
Singapore, Singapore1064 contributions254 helpful votes
It was good to have a Warm and friendly welcome at reception when we checked in. Most of the staff speak Good English. Staff are also very friendly and would bend over backwards to help us. Eg. The restaurant is not open on weekend dinner, but being a fairly large group, they arranged a limited menu for dinner for us. Room As we were a family of 3, the hotel recommended that we reserve a balcony suite with 1 queen bed and a sofa bed in the living room. There are only 2 of these types of room, both on the top floor. The two rooms in the suite should have been bigger but the balcony eats up a bunch of space. The balcony is also set back somewhat in reference to the hotel facade, thus making the suite small and tight. The sofa bed eats up 7/8th of the living room. Maneuvering around this room is quite cumbersome, especially if trying to get to the balcony. A study table and chair is built into the room and attached to the table is a luggage rack. There’s a cupboard in the room with hangers that are latched onto the railings. A small fridge at the bottom with a couple of bottles of “on-the-house” water. An electronic safe can also be found here. There is no room for a kettle and tea/coffee facilities, thus this was not provided. Somewhat lacking for a suite. Personally, I thought that the standard room was a better size and configuration, and would have fit 3 persons. A toilet is housed in its own separate room at the main entryway shared by the bedroom and living room. The bedroom has a TV mounted on the wall. There is no hanging area or cupboard in the bedroom. We draped out clothes on the TV. The bed is comfortable and afforded a good night’s rest. An open bathroom is two steps from the bed. A sink with limited space for your bathroom stuff, and a bathtub shower, plus heated railings to dry towels and washed clothes can be found here. The hotel was generous with their towels. The towels were big and good quality. Carpet is clean and the room is generally in good condition. WiFi can be received in the room. Gym The gym only opens from 10am - 10pm. Gym rats wanting to get a work out in before breakfast will have to do so outside. Food Breakfast is a simple affair. There are three cooked items - bacon, sausages, scrambled eggs. You can make your own soft boilt or hard boilt eggs. There is a variety of breads, cereal, yoghurt, and you can freshly squeeze your own orange juice. Dinner is pretty good. There’s appetizers like cold cuts and foie gras terrine, salads, and meats such as beef, pork, chicken and lamb. There’s a limited wine menu from the region, as well as beers on tap. Parking Plenty of parking on grounds. The Gates closed overnight and the Parking lot is well lit. Close by is the village of La Duranne, which has a pharmacy, food outlets and a supermarket. The hotel is not far from Aix-on-Provence and Marseille. It’s also very close to the TGV station. We had a pretty comfortable stay and pretty good memories of having spent some time here.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hôtel De l, Director of Sales at Best Western Plus Hotel de l'Arbois
Responded 12 Dec 2019
Hello, Thanks for this really detailed review :-) We're glad you appreciated stayin with us ! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RWandfamily wrote a review Nov 2019
Bury, United Kingdom449 contributions251 helpful votes
Situated out of town but close to my office, this hotel is a great location... but for me, not necessarily for you! Hotel is perfectly adequate - rooms are fine, clean and fairly spacious. Although the bathroom was a bit squashed! Breakfast here is ok - nothing special but does the job. Would stay again but mainly just because it is so convenient for me.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Hôtel De l, Director of Sales at Best Western Plus Hotel de l'Arbois
Responded 28 Nov 2019
Good Morning, Thanks a lot for this review ! Hoping to accomodate you again soon, Have a nice day,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wakeupjames wrote a review Mar 2019
Birmingham, United Kingdom191 contributions117 helpful votes
This hotel is not in the city but is convenient for the commercial area just south-west of the city. It is a short drive from exit 5 of the D9 and about 20 minutes drive from Marseille Airport. The hotel was well-maintained with comfortable, immaculately clean and well-equipped rooms, a bar and large restaurant (which is closed on Fridays and Saturdays). The front desk and restaurant staff were helpful, efficient and spoke good English. There was plenty of free parking. The air-conditioned bedrooms were on three floors, served by lifts. A good continental breakfast was served daily. I would be very happy to return to this hotel as it was convenient, and offered good facilities and excellent value for money.
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Date of stay: March 2019
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hôtel De l, Director of Sales at Best Western Plus Hotel de l'Arbois
Responded 25 Mar 2019
Good Morning, We are very happy to ready your comment and glad you enjoyed staying with us as well as our services. Thanks for taking the time to write this post. Hoping to accomodate you again soon, Have a great day, Best Western Plus Hôtel de l'Arbois***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steph_3806 wrote a review Aug 2018
245 contributions107 helpful votes
Not within the city but pretty close the the various business parks. The quality of the room for the money is very good and the staff is friendly. Availability is usually also very good so it is good for last minute booking. Warning: watch out for the restaurant that closes for several weeks during the summer ...
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hôtel De l, Responsable commercial at Best Western Plus Hotel de l'Arbois
Responded 22 Aug 2018
Dear Steph, Thanks for taking the taime to make this post about the hotel. Hoping to accomodate you again soon, Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George1133 wrote a review Jun 2018
Ljubljana, Slovenia1150 contributions310 helpful votes
Typical 3 star Best Western Hotel. It is new so the rooms are still clean and nice - economy but this is all you need for an overnight stay. It easy accessible from the highway, has big parking place and friendly staff. Good price for standard service.
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Date of stay: April 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hôtel De l, Director of Sales at Best Western Plus Hotel de l'Arbois
Responded 26 Jun 2018
Dear George, Thanks for taking the time to comment our hotel. We're glad you appreciated staying with us. Our hotel is almost 10 years old now but is it very well taking care of :-) Hoping to accomodate you soon again, Best regards, Best Western Plus Hôtel de l'Arbois
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hepple W wrote a review Jun 2018
Vancouver, Canada117 contributions18 helpful votes
Great new hotel. Very good staff, amenities, breakfast was fulfilling and the rooms clean, large and accommodating. It is a little way out of Marseilles, but really not far. I think it took me about 25 minutes to drive if that. Not a lot of restaurants in area, or other activities (golf is close) but it has free parking (lots) and most guests will have their own car. So easy to get to the city. Pool and grounds were lovely and really can't go wrong for a out-of-town type hotel. Since I was here for business it was actually great.
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Date of stay: April 2018
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Quiet area, so all rooms are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hôtel De l, Director of Sales at Best Western Plus Hotel de l'Arbois
Responded 26 Jun 2018
Hello, Thanks for you nice review. We are please you enjoyed staying with us and hope to accomodate you again soon. Best regards, Best Western Plus Hôtel de l'Arbois
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
McLaddie wrote a review Mar 2018
Cheshire, United Kingdom54 contributions17 helpful votes
The hotel was in very good condition with large rooms and facilities. Very clean and beds very comfortable. The restaurant for evening was good with an excellent choice, and surprisingly well presented food. The breakfast was a bit disappointing to be honest, not a huge choice, but I am perhaps being a bit fussy, as there was enough. Free parking at the hotel. There is a Spa and Sauna. I didn't get the chance to use it, and notices said it was being refurbished and therefore closed. When I asked a day later staff advised it was actually open as the work hadn't started. The main thing is to bear in mind that it is a 20 minute drive to Aix, so not ideal if you plan to eat out in Aix. If you are coming for a business meeting it is close to the industrial/business area of Parc Du Golf.
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Date of stay: March 2018
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hôtel De l, Guest Relations Manager at Best Western Plus Hotel de l'Arbois
Responded 21 Mar 2018
Hello, Thanks for your comment and appreciation regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at 04.42.58.59.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. The Best Western Plus HOTEL DE L'ARBOIS***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$96 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneAix-en-Provence
NUMBER OF ROOMS
56
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Frequently Asked Questions about Best Western Plus Hotel de l'Arbois
What are some of the property amenities at Best Western Plus Hotel de l'Arbois?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Best Western Plus Hotel de l'Arbois?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Hotel de l'Arbois?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Hotel de l'Arbois?
Conveniently located restaurants include Chez Hervé Japonais, Le petit bistrot la duranne, and Picolo Saxo.
Are there opportunities to exercise at Best Western Plus Hotel de l'Arbois?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Hotel de l'Arbois?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Hotel de l'Arbois?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Hotel de l'Arbois offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Hotel de l'Arbois?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Best Western Plus Hotel de l'Arbois?
Many travellers enjoy visiting Bastide du Jas de Bouffan (7.5 km) and Musee d'Histoire Naturelle (7.5 km).
Is Best Western Plus Hotel de l'Arbois accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.