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24 rue Elisee Mousnier, 16100 Cognac France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$66
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Traveller (32)
Room & Suite (33)
Dining (5)
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A note from Hotel ibis Cognac
Updated 28/07/20

About

#6 of 13 hotels in Cognac
Location
Cleanliness
Service
Value
The Ibis Cognac hotel is located 500 m from the railway station, in the centre of Cognac, celebrated for its detective film festival. The Exhibition Centre and the theatre district are a few minutes away on foot. Recently refurbished, the hotel has 39 air-conditioned rooms available for booking, closed pay parking and a bar open 24/24. A golf course and a tennis court are available close by. Guests on a business trip will appreciate the Wifi wireless Internet connection.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Breakfast available
Golf course
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Breakfast buffet
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
French
315Reviews1Q+A9Room tips

Reviews
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jamesanthonyh2017 wrote a review 7 Sep
Selby, United Kingdom11 contributions7 helpful votes
Everything about this stay was very good. The check-in was freindly and professional as was the check-out.. The room was good with excellent bed, and very clean. Ibis brerakfast was up to the usual high standard. Cognac is a wonderful town.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AMCS2010 wrote a review Aug 2022
Beeston, United Kingdom56 contributions29 helpful votes
OK, so we know it's a budget hotel, but... the rooms are VERY small, even for this class of hotel. There's no facilities in the room for making a tea or coffee. Apparently EVERY kettle in the hotel was broken. Really? Air-con in the room was subjective. That being said, the service overall was good, friendly welcome and plenty of local knowledge.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jamesanthonyh2017 wrote a review Sep 2021
Selby, United Kingdom11 contributions7 helpful votes
Excecellent staff, particularly the receptionist who check us in, and the night porter. Great location and easy access to town centre, Good clean and more than adequate bedroom. Excellent Covid-19 procedures well applied by the staff. Very pet friendly. Car parking on street or in adjacent public car park.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
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Location
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Cpoulter wrote a review Aug 2021
London, United Kingdom54 contributions70 helpful votes
We arrived at 4pm. A large free car park is available across the road. We had 6 people booked with 3 rooms. Checked in fine and given the three rooms on the ground floor. Rooms ok. Bathrooms dated and small with grey concrete tiny separate loo. Went out for booked visits then dinner. Got back to the hotel tired around 9:15 with my elderly parents and two small children. The receptionist who checked us in earlier told us that there was a problem with our booking and we couldn’t go to our room. She asked for the confirmation but my phone was flat. My husband went to the car and retrieved a paper confirmation which we had. However she said this wasn’t valid. My daughter then was allowed to go to the room to retrieve a phone charger and we proceeded to charge my phone for the confirmation. All the time my parents were sat in the reception. When my phone charged I showed her the confirmation (which was the same as the printed copy) but she said she didn’t have this on her system. It was booked 5 months previously. I then also showed her an email received just 5 days previously saying that the hotel was looking forward to welcoming us! That’s a joke. She went through all her lever arch files and said No we didn’t have a booking. I was carrying a sleeping child and said maybe she could call the manager as I needed to get my children to bed. She said no. I said I’m not sure what more I can do. The problem is the computer system as we are all booked and paid for. Finally she looked on the computer again and my details came up for the three bookings. That’s me I said. She read it all and shrugged and said but it’s not in the planner! This was 45 minutes in the reception with elderly parents and small children. I said we can do no more we are going to the rooms! She said we couldn’t but we did. From there I called Accor customer service in Germany. They were very helpful and said our booking was fine and resent the confirmation which was the same as we had. They then called the reception to sort out the problem and then called me back. They were slightly exasperated and were surprised at the language of the receptionist but said she had agreed for us to use the rooms!!! They apologised. We received no apologies from the hotel and by gone 10pm I had very upset children. Our treatment was disgusting and it’s very obvious that’s there’s an internal training issue of staff. Making us all wait 45minutes worrying we didn’t have a bed for the night. Please avoid this place. Not up to Accor standards.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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eugeneb291 wrote a review Oct 2020
Chambourcy, France5 contributions6 helpful votes
well located in Cognac center; public parking available in front of the hotel. great service level. I arrived late but was well received with a smile. I forgot my mask in the car, but I was offered one when entering the hotel. a pleasure to stay in Accor hotels
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
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Trip type: Travelled solo
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
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Donatella S wrote a review Oct 2019
Caserta, Italy9 contributions
The hotel is horrible, the room are old and with a terrible grey color on the wall. I mean we are talking about ibis hotel, not even an hostel is so Neglected and tremendously without personality. Moreover i had a welcome drink and they offer me just a really small bottle of water. The receptionist was not even talking english. Terribile experience. Nevver more.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2019
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from fabiolaCognac, Responsable réception at Hotel ibis Cognac
Responded 24 Jan 2020
we are sorry that the service and delivery were not up to your expectations. your feedback and impressions are important and help us to improve our services daily.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony T wrote a review Sep 2019
Lancaster, United Kingdom36 contributions7 helpful votes
We stayed here for one night, very friendly staff and helpful, the room was good and a comfortable bed, breakfast was very good and a good variety of food, coffee and fruit juice machine was ideal. The location is very good to do the tours of the cognac houses Martell and Meukow only a few minutes walk away. The town centre again a few minutes away with a wide range of restaurants. The hotel has a small bar however we did not use it. On the down side it is looking a bit tired and could do with a bit of updating. All in all good value for money and we would defiantly stay here again.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from fabiolaCognac, Responsable réception at Hotel ibis Cognac
Responded 24 Jan 2020
we would like to thank you for this comment which delights us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne F wrote a review Jun 2019
Harrogate, United Kingdom46 contributions18 helpful votes
Lovely hotel in beautiful Charente. Friendly staff and free public parking. In the centre of the town,lots of restaurants and an excellent Thai and Indian. Major cognac houses to visit and taste cognac.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from fabiolaCognac, Responsable réception at Hotel ibis Cognac
Responded 10 Jun 2019
We thank you for this comment which delights us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Peter P wrote a review Oct 2018
St Jean D'angely71 contributions16 helpful votes
The hotel reception is compact and includes a bar,it would beefit from these two areas being reversed so the bar utilised the brakfast area and rooms and ift were left and right of the reception. A two person lift took us a bright,airy room with a spacious bathroom and independent w/c(Rare in IBIS) Bed was comfortable,WiFi strong and opposite was free public parkiing . Cognac is for cognac lovers,sadly I am not one but we dined well and it bennefits from a superb supermarket .
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Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from fabiolaCognac, Responsable réception at Hotel ibis Cognac
Responded 5 Oct 2018
We thank you for your opinion and remarks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Tracey G wrote a review Sep 2018
Halesowen, United Kingdom1997 contributions496 helpful votes
Great location for visiting cognac merchants. Martell directly behind. You can smell the ‘angels share’. Loads of free parking opposite. Small supermarket close by. Many great bars and restaurants in close proximity Separate toilet and bathroom- not very pleasant or hygienic Breakfast sound and constantly restocked by staff. Breakfast room small so squashed at busy times I imagine
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from fabiolaCognac, Responsable réception at Hotel ibis Cognac
Responded 2 Nov 2018
We thank you for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$62 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitaineCharenteCognac
NUMBER OF ROOMS
39
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Frequently Asked Questions about Hotel ibis Cognac
Which popular attractions are close to Hotel ibis Cognac?
Nearby attractions include Martell Cognac's Visitors Center (0.09 km), Eglise Saint-Léger (0.4 km), and X Scape Cognac (0.3 km).
What are some of the property amenities at Hotel ibis Cognac?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Hotel ibis Cognac?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel ibis Cognac?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Hotel ibis Cognac?
Conveniently located restaurants include Creperie L'Olympia, Chez Bianca et Philippe, and La Maison.
Is Hotel ibis Cognac located near the city centre?
Yes, it is 0.4 km away from the centre of Cognac.
Are pets allowed at Hotel ibis Cognac?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hotel ibis Cognac?
Many travellers enjoy visiting Martell Cognac's Visitors Center (0.09 km) and La Maison de la Lieutenance (0.5 km).
Is Hotel ibis Cognac accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.