We stayed there for 1 night with the family. It is very basic but good value for money. The common areas with pool, ping pong, kids games etc were great. The location is central Cognac. The service was excellent and the front of house lady was extremely friendly.
We stayed in the lodges, and they were perfect; clean, quiet and well eqiupped. Staff were friendly and attentive and the hotel offered secure onsite parking. Bar was reasonably priced, food great and location perfect to visit Cognac
We've been staying here for many years as a half way stop off when travelling back to the UK. They are always very friendly and dogs are welcome too. It's in a great location and within walking distance of Cognac Centre. Plenty of good restaurants to eat nearby too.
We spent 2 days in the accommodation. We made a reservation according to the hotel's instructions on their website. On the day we left, I received a very offensive e-mail, where the accommodation accused me of not paying my bill and threatened me with the police! If there was something wrong with my payment, they could come to me during my stay or call me. The lady only sent me a very offensive e-mail, threatened me with the police and ordered payment till the next day! Who reads emails on vacation? If the lady called me, I could return immediately and make the payment again! The quality of this accommodation was not so good and this behavior is absolutely awful.
Stayed here the nights of October 22 and 23. It had been a long time since we had enjoyed a stay in a hotel as much. The service from pre arrival to departure was first rate. Pre arrival starts with a email asking you if you require certain requests. Part of the process will ask you if you would like restaurants pre booked. We strongly advise you to use this service if staying over the weekend. Both of the restaurants we used were on the list, one was booked by the hotel so their system works. The hotel. It is an old furniture factory that has been converted to the hotel. It sits next to the river in very well kept surroundings. Their is a choice of accommodation, belots the French term for the old horse drawn Gypse caravan. Rooms in the old stone part of the premises and Logis, rooms again in the old part of the manufacturing part of the factory. We stayed in the Logis part and loved it. The room had been clad with wood thus adding extra insulation. The bathroom was adequate. The balcony was impressive, we could imagine plenty of space for private sunbathing in the summer months. We both commented that we have never stayed in a hotel room as warm for the time of year. Breakfast is continental with a large selection that caters for most people. Again a warm dining room. Car parking, plenty of it and free for once. Location, very close to Otard and Hennessy cognac producers. I would think a 15-20 minute stroll to the heart of the town centre, through the old part of town. I could go on and on about this hotel. The reality is that it will not meet everyone’s expectations. But for most people it will exceed them. Would we recommend this hotel: Yes. Would we stay here again: without hesitation. …
Great hotel in a lovely town. Despite Covid restrictions our stay was comfortable and enjoyable. We were travelling from Calais to Spain - it was well worth driving 45 minutes from motorway to stay here.
Good value hotel with parking near the centre of town and the Congnac houses. Our room was one of the lodges....Lots of pine. Kettle and a coffee maker in the room and a comfortable bed. Great restaurant nearby for evening meal and cafes for breakfast.
The property was superb. The rooms were exactly what we needed and the addition of terrace was a nice touch. We chose the lake view, next time we'd try out luck with the park view (as the lake is a small pond) but didn't matter. The staff were nice and helpful. Location is ideal and within walking distance of anywhere in the city, but also with some gems right on the doorstep in terms of restuarants and cocktail bars.
Had a river view but couldn’t see the river, The place flows well laid out but also feels dated and tired but not sure what the remedy would be with such an old building. A lot of wood around the place and the chairs on our balcony were not nice. Gardens are pleasant as is reception area etc. Pool was very clean but again loungers looked tired. Car park security on Saturday needs to be worked on.
The Cognac community was very warm and welcoming. Many wonderful cultural activities and great shops as well. A visit to the major Cognac makers' estates is a must. Also, there are several lively bar/restaurants in the area where you can join in with the locals out for a little celebrating!!!