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Hotel Mercure Angers Lac de Maine

Traveller (92)
Room & Suite (37)
Dining (18)
About
Location
Cleanliness
Service
Value
Whether travelling on business or for pleasure, come and discover the Mercure Angers Lac de Maine with its 75 refurbished rooms. Le Diffen restaurant provides a welcoming atmosphere with its warm, natural colour scheme.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Reviews & more
552Reviews
139Photos
1Q+A
6Room tips
Traveller rating
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  • 63
  • 17
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Popular mentions
Waited for 10 minutes, but no service at the bar. I had to ask at the reception, after which there was a prompt reaction. Good restaurant, as well for dinner as for breakfast (vast choice). The only thing I missed at breakfast was oatmeal. They have a lot of granola-like stuff,
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Response from NACHEZG1212, Directeur général at Hotel Mercure Angers Lac de Maine
Responded 11 Dec 2018
Dear guest, We want to thank you for having taken some time to give us your feedback after your recent stay in our hotel. We are sorry that some services didn't met your expectations and we want to express our sincerest apologies. We are glad you enjoyed our bedding. We selected recently a new very high quality bedding in order to garantee to our guests the best comfort we can. We noted every of your remarks concerning the breakfast in order to improve what needs to be improve. We try to provide you the best service we can and work every day for that. We hope to have you a next time for a next trip in Angers City. Best regards, Mister NACHEZ / Hotel Manager
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We recently arrived really late, tired and hungry at Angers to be greeted by a warm, sympathetic reception who quickly sorted out our confusing booking confirmation and provided a delectable light snack which suited really well. A good night's sleep.
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Review collected in partnership with Accorhotels.com
Response from NACHEZG1212, General Manager at Hotel Mercure Angers Lac de Maine
Responded 27 Aug 2018
Dear customer, Thank you so much for taking the time to write to us following your stay at Mercure Angers Lac de Maine. We are pleased to read that you enjoyed your stay and we will share all your compliments with all our employees. Your satisfaction is always our main concern and the best compliment you can give us. Awaiting to welcome you soon again in Angers, Kind regards, M. NACHEZ / General Manager
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When we arrived we asked it they would transfer us to another Mercure hotel closer to the city centre, but they refused, so we had to pay for two nights that we did not use. It is probably OK if you are traveling through as there is a service station a supermarket and a
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We were expecting a clean and comfortable Mercure room on our way from Cherbourg to Bordeaux: in that respect the "Mercure Angers Lac de Maine" came up to our expectations. The Room was fine and the breakfast the next morning was OK, too. We realised this Hotel was outside the
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Response from NACHEZG1212, Directeur général at Hotel Mercure Angers Lac de Maine
Responded 8 Aug 2018
Dear guest, We want to thank you for having taken some time to give us your feedback after your recent stay in our hotel. We are very happy to see everything was up to your wishes and that you enjoyed our room confort and breakfast. Your satisfaction is a daily priority for every member of our staff. We regret to note your disappointment concerning the hotel location and our restaurant closing. As we mentionned on every booking websites, the restaurant is opened from Mondays to Fridays. During the weekend we propose to our guest, who wants to eat on the spot, a Snack formula very appreciated. We also advice some restaurant near the hotel if you need it. We are very sorry this facts reduce our chance to see you again. We wish you a very good day. Best regards, Mister NACHEZ / Hotel Manager
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We arrived in Angers on the day of the world cup final and we wanted to see the match in among French supporters. The receptionist was a charming lady who suggested that we take a taxi to the city centre. We did and it cost 15 euros. We searched around anf found a small bar and
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Response from NACHEZG1212, Directeur général at Hotel Mercure Angers Lac de Maine
Responded 31 Jul 2018
Dear customer, We would like to thank you for your nice comment about our staff. We are really happy to let them know that you enjoyed the warm welcome from our dedicated front desk team. However, we are sorry to read that some services weren't up to standard and we assuring you that we will notify the person in charge. We understand that the area is not the best for public transport but we can still find a solution for you. Awaiting to welcome you again, Kind regards, Mr NACHEZ / General Manager
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Photo provided by managementHotel Mercure Angers Lac de Maine
chambre coussins
Photo provided by managementHotel Mercure Angers Lac de Maine
Chambre
exterieur
interieur
Stained door frames.
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Bonjour, Nous sommes heureux de vous confirmer que nous disposons de 3 chambres pour personne à mobilité réduite au sein de notre hôtel. Ces chambres sont en effet situées au RDC. Ce sont des chambres d'une superficie de 22m2, adaptées au niveau des sanitaires (tabouret dépliables dans la douche et WC adaptées). Si vous souhaitez des informations complémentaires, n'hésitez pas à nous contacter au 02.41.48.02.12. Nous espérons avoir le plaisir de vous recevoir très bientôt. Bien cordialement, Charlène / Chef de Réception
0 votes
"Did not stay as hotel was too far from city, so don't see how they can claim city views."
"Rooms are large enough."
"Not overlooking the service area"
"Plenty of very good restaurants in Angers so eat there rather than in this below average place."
"Hotel sign small take first turning to Carrafour hypermarket car park and the hotel entrance is opposite on the right hand side."
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PRICE RANGE
US$70 - US$134 (Based on Average Rates for a Standard Room)
LOCATION
FrancePays de la LoireMaine et LoireAngers
NUMBER OF ROOMS
79
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