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Comfort Hotel Rouen Alba

Traveller (29)
Room & Suite (35)
Dining (1)
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  • Excellent8%
  • Very good22%
  • Average39%
  • Poor13%
  • Terrible18%
Travellers talk about
“rooms are small”(3 reviews)
“short stay”(3 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Family Rooms
2 Star Hotel
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1 Jul2 Jul
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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All reviewsrooms are smallshort stayfew minutes walkbed was comfortableon footbreakfast roomseine
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1 - 5 of 70 reviews
Reviewed 16 October 2017 via mobile

Bad wifi signal and cannot believe that they charge my 2 years old boy as an adult, both for the room and the breakfast. Do not recommend this hotel. Good bed and clean room although. Very central. But no lift on the building so is...More

Thank Milena C
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 19 October 2017

Dear, if you had choose a forfait (including breakfast) via a website, we aren't responsible for the applied prices concerning the children. Our establishment doesn't have lift (which is mentioned on the websites) but we have suggest you to put your pushchair in the luggage...More

Reviewed 12 October 2017

Comfort Hotel Alba has a great position in Rouen but the rooms are small and there is no lift. Good value and friendly service, OK for an overnight stay but not suitable for a longer visit. Hotel has rooms over four floors so be aware...More

Thank Peter Y
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 15 October 2017

Dear, our sincere thanks for your feedback and with hope to see again in our establishment for your next stay in Rouen. Best regards.

Reviewed 16 September 2017

This Hotel is in a great, centrally located spot in the Historic section of town, ..... the room is small, clean and adequate. There is no elevator and we had to climb 6 flights of stairs to get to our 3 floor room. The bed...More

Thank TomasoVernon_B_C_
Response from Estelle H, Propriétaire at Comfort Hotel Rouen AlbaResponded 17 September 2017

Dear, Thanks for your comment. We hope to see you again for your next stay in Rouen. Kinds regards.

Reviewed 29 August 2017 via mobile

Very clean and modern and comfy for 2 star lots of breakfast choices too but the best part was that it was so close to the cathedral and many other historical locations would recommend Rouen is awesome too

Thank belbut2002
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 1 September 2017

Hello, our sincères thanks for your feedback and with hope to see again in our establishment. Best regards, the Front Office

Reviewed 10 July 2017 via mobile

Comfy small bed , clean room Some noise from passing people in passage but not to bad Bells from cathedral pleasant Small breakfast room with good basic continental breakfast with excellent coffee Great central location

Thank batty1967
Response from Estelle H, Directeur général at Comfort Hotel Rouen AlbaResponded 19 August 2017

Dear, Thanks for your comment. We are happy to satisfy you. We try to make our breakfast better but this is difficult. But we hope to see again for your next stay in Rouen Kinds regards.

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Breakfast Available
Price range
US$57 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$57 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (29)
Room & Suite (35)
Dining (1)
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27 July 2016|
Response from Catherine G | Reviewed this property |
It is probably just under two kilometres from the station. We had luggage so caught a taxi.
Room Tips
"Ask for a room with a view of the cathederal !"
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"Lower floors are better if stairs are a problem."
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"North side rooms may have a cathedral view"
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"Ask for an upper floor room at the back to get a view of the Cathedral"
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