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Bad wifi signal and cannot believe that they charge my 2 years old boy as an adult, both for the room and the breakfast. Do not recommend this hotel. Good bed and clean room although. Very central. But no lift on the building so is...More
Thank Milena C
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 19 October 2017
Dear, if you had choose a forfait (including breakfast) via a website, we aren't responsible for the applied prices concerning the children. Our establishment doesn't have lift (which is mentioned on the websites) but we have suggest you to put your pushchair in the luggage...More
Comfort Hotel Alba has a great position in Rouen but the rooms are small and there is no lift. Good value and friendly service, OK for an overnight stay but not suitable for a longer visit.
Hotel has rooms over four floors so be aware...More
Thank Peter Y
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 15 October 2017
Dear, our sincere thanks for your feedback and with hope to see again in our establishment for your next stay in Rouen. Best regards.
This Hotel is in a great, centrally located spot in the Historic section of town, ..... the room is small, clean and adequate. There is no elevator and we had to climb 6 flights of stairs to get to our 3 floor room. The bed...More
Response from Estelle H, Propriétaire at Comfort Hotel Rouen AlbaResponded 17 September 2017
Thanks for your comment.
We hope to see you again for your next stay in Rouen.
Very clean and modern and comfy for 2 star lots of breakfast choices too but the best part was that it was so close to the cathedral and many other historical locations would recommend Rouen is awesome too
Response from Estelle H, Front Office Manager at Comfort Hotel Rouen AlbaResponded 1 September 2017
Hello, our sincères thanks for your feedback and with hope to see again in our establishment. Best regards, the Front Office
Comfy small bed , clean room
Some noise from passing people in passage but not to bad
Bells from cathedral pleasant
Small breakfast room with good basic continental breakfast with excellent coffee
Great central location
Response from Estelle H, Directeur général at Comfort Hotel Rouen AlbaResponded 19 August 2017
Thanks for your comment.
We are happy to satisfy you. We try to make our breakfast better but this is difficult.
But we hope to see again for your next stay in Rouen