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Seriously, I don't get where the 3 stars come from. Old not even renovated hotel. No air conditioning, awfull rooms and the restroom is horrible. Toilet paper gets stuck! Why do they need a copy of my ID??? I guess people that usually stay here...More
Thank Adrian F
Response from PATJO76, Reception at Hotel Rouen Saint SeverResponded 31 July 2016
Thanks for your feedback.
We are sorry if your stay was not well and take into account your comments.
Regarding copying of the identity carté, it's not a question of honesty but a procedure. We are not the only hotel to ask. In case...More
The room was very nice, tv, shower, heating, plenty of towels, quiet, and good beds. The restaurant next door to the hotel was excellent.overall the placing and the cost were very good value. Just one comment regarding complaint would be the direction to the hotel...More
Response from PATJO76, Receptionniste at Hotel Rouen Saint SeverResponded 1 July 2016
Thank you for taking the time to write us.
Thank you for the compliments on the staff. Your positive feedback on this subject is very important to us, our customer satisfaction is our priority.
We are pleased that your stay in our hotel...More
Ibis is, what Ibis does, and they consistently do it. If you are looking for a functional hotel that provides consistent services like a clean room, good bed, cheap indoor parking, and great personnel. That's what they do, so don't complain that you're not getting...More
1 Thank yogiacomo
Response from PATJO76, Réception at Hotel Rouen Saint SeverResponded 29 June 2016
We believe that you made a mistake hotel.
Marine P. La réception
Staff here were extremely helpful and the hotel is an easy walk down the street and across the bridge from the historic city centre. Room was clean and comfortable. We were in town less than 24 hours but staying here allowed us to see the...More
Thank Joe B
Response from PATJO76, Front Office Manager at Hotel Rouen Saint SeverResponded 8 May 2016
Dear Customer, We just saw your comment and thank you for taking the time to write us . Thank you for the compliment on the team and the room. We aim to customer satisfaction . We hope to see you again soon.
Best Regards Alicia...More
We only stayed one night, en route from Bayeux to Paris. In short, this hotel is too far from the Cathedral and city center, in my opinion. Stay closer in if you want to tour the medieval city. The hotel is hard to find, and...More
1 Thank Mary K
Response from PATJO76, Front Office Manager at Hotel Rouen Saint SeverResponded 28 February 2016
We thank you for having taken time to share with us your opinion on our establishment as well as on its geographical situation. We took good note of your comment and will announce in our direction of the inconveniences which were able to know...More
US$44 - US$87 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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