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Hotel de Bourgtheroulde, Autograph Collection

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#1 of 51 Hotels in Rouen
Certificate of Excellence
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Hotel de Bourgtheroulde, Autograph Collection
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1,045 Reviews from our TripAdvisor Community

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Showing 350: English reviews
poole
Reviewed 1 week ago

This is a an amazing hotel in a prefect location in Rouen old town that almost has it all. Amazing service from the very attentive staff where nothing is to much trouble for them. Has a proper spa with swimming pool, sauna and steam room and a excellent treatment list from which I choose a 90 minute full body massage...

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3Thank debs1900
Napa, California
Reviewed 2 weeks ago

Having read in a review that this was a Marriott property we booked a room using points. It was a great hotel in a perfect location. In a restored mansion, the front and courtyard area were visited by others as it is listed as one of the historic attractions to visit while in town. Large, well appointed room was first...

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4Thank mamuleady
Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for one night in August 2016. Staff were very welcoming and polite, went above and beyond to make the stay special by sprinkling rose petals around the bedroom (at an extra charge). Hotel was beautiful and clean, swimming pool and hammam was very relaxing. Excellent location in Rouen. Would definitely stay here again as it was a lovely...

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3Thank emmycharley
London, United Kingdom
Reviewed 7 December 2016

One of the best hotels I've stayed in The Location The Staff The rooms The breakfast The Swimming pool The location The decor Just about everything if you are ever in Rouen try this place it is amazing

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4Thank martinandgeorge
Denver, CO
Reviewed 29 November 2016

This is a truly beautiful hotel, located in the middle of Rouen, close to tourism sites, restaurants and shopping. The layout is a little strange, but once you figure it out, it's relatively easy to get around and the room was clean and efficient, if not completely luxurious. Free parking is a plus. We enjoyed drinks in the modern lounge...

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4Thank ET-PR
Reviewed 17 November 2016

Truly beautiful historical building in a great location to explore Rouen old town. Rooms are clean and nicely presented but without a luxurious feel. Restaurant and breakfast not up to scratch at all with incompetent staff. Service at reception desk was good. Spa and swimming pool are very relaxing. wifi free of charge but poor quality and requires logging in...

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Thank KarineAndGary
Farnham, United Kingdom
Reviewed 9 November 2016

Great location in the middle of Rouen. I would have given five stars, but for some minor irritations. Firstly getting to our room involved two slow lifts plus stairs which was inconvenient when carrying bags. Secondly the shower had no door so resulted in a large puddle on the bathroom floor. Both minor points, but in a prestige hotel you...

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Thank Roger N
Reviewed 7 November 2016 via mobile

Fantastic hotel. From the lobby to the rooms- impeccable. Getting to our room was a little tricky, but it was worth the ups and downs. Super luxurious beds with a large bathroom. The lounge was very modern and enjoyed having a cocktail before heading out. Close to the Joan of Arc memorial. Able to walk anywhere we wanted to go....

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Thank Dona D
Gembloux, Belgium
Reviewed 2 November 2016 via mobile

Stayed there for 2 nights over weekend. First night was very disappointing, we had a "modern" room which was really too small and the sink was leaking. Fortunately the staff there is very competent, they tried immediately to fix the problem and upgraded us to a " traditional room the day after. Those are much more comfortable, less noisy and...

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1Thank McU4
Paris, France
Reviewed 28 October 2016

Without a doubt Hotel de Bourgtheroulde deserves its 5 stars. The staff are friendly and helpful. The facilities - the spa/swimming pool/hamman, the genrous buffet breakfast/brunch, the rooms - everything lives up to the hype. Situated in the lovely old part of Rouen, it's a short walk to lots of restaurants in price ranges for every budget. A great place...

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3Thank Laura V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel de Bourgtheroulde, Autograph Collection

Address: 15 Place de la Pucelle D Orleans, 76000, Rouen, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: €170 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel de Bourgtheroulde, Autograph Collection 5*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#1 Business Hotel in Rouen
#1 Luxury Hotel in Rouen
#1 Romantic Hotel in Rouen
#1 Family Hotel in Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de Bourgtheroulde, Autograph Collection staff and other travellers.
21 questions
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Questions? Get answers from Hotel de Bourgtheroulde, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive rooms have those little extra touches : coffee machines, big baths and loads of space with sofa.”
 of 5 bubbles debs1900, 7 Jan 2017 | Read review
“It is an old building so access to some rooms appears to require some use of stairs. Check if you have mobility issues, or a lot of luggage.”
 of 5 bubbles rogern808, 9 Nov 2016 | Read review
“Ask for a room which isn't facing the front - it can be w bit nosy.”
 of 5 bubbles 623laurav, 28 Oct 2016 | Read review
“Valet may not be there when you drive up, there is no on the street parking unless you're very lucky!”
 of 5 bubbles ThistleIvy, 17 Oct 2016 | Read review
“The modern rooms are a little small for such a five star hotel, so upgrading is likely recommended.”
 of 5 bubbles ianx17489, 8 Oct 2016 | Read review
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