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Novotel Le Havre Centre Gare

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20 cours la Fayette Quai Colbert, 76600, Le Havre France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (162)
Room & Suite (28)
Dining (25)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Le Havre Centre Gare
Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 35 hotels in Le Havre
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Novotel Le Havre Centre Gare is a hotel close to the city centre, a UNESCO World Heritage site, near the train station and the Vauban Docks. The hotel offers 134 modern spacious rooms, a restaurant serving modern cuisine and five conference rooms for your meetings and seminars. This hotel is well situated for a business trip or for holidays in Le Havre with your family. Guests also have access to two public car parks and a Wellness centre (Fitness, hammam, sauna, jacuzzi).
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French, German, Italian
901Reviews9Q+A31Room tips
Traveller rating
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  • 35
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Popular mentions
Abdelghani E wrote a review Oct 2020
Paris, France1 contribution
Bad service. Hidden prices (i.e. parking). We made a reservation for two people, but by mistake the reservation was made for one person only. We called immediately the hotel to notify them that the reservation is for two people and asked whether this would change the price. The person who answered said in principle no change in price. When we made the check-in, they made us pay for another breakfast saying that the reservation is for one person only. We don't recommend this hotel at all.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Christel BRAS, General Manager at Novotel Le Havre Centre Gare
Responded 1 Nov 2020
Dear Abdelghani E, Thank you for taking the time to write avout your experience in our hotel. It is indicated on our website as well as our partners' that the hotel doesn't have its own car park but we offer two solutions at €6.00 per night : the outside car park or tickets to acess the underground car park located behind the hotel, the "Parc des Gares". Regarding the breakfast when you add one person to the room, there is always a supplement for an adult (for children under 16 years-old, it is free). Whatever the rate, if there is one more person, of course the additional breakfast will be charged if you take it. I hope you will visit us again. Kind regards, Christel Bras, General Manager
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ExperTravel wrote a review Jul 2020
Brussels, Belgium45 contributions9 helpful votes
Very Very disappointed and as they say arrogant French students at reception with no knowledge or customer service training. Worse if they are not trainees or students. We booked this hotel based on the location which is the reason of this 1 star otherwise a 0 is what this hotel would get in my opinion and truly deserves. Have previously stayed many times with the Accor brand and this seriously needs a revamp but most importantly, please please the Director of this hotel needs to see its customer service, a client complains and the lady at the reception is not even listening and no apologies presented or whatsoever. On booking, I requested rooms near each other but was given 2 on different levels, plus at Check in the Gentleman argued about having no booking message then confirming but with no solution presented just saying "Oh yes I can see". So now you see what do you do apology, a commercial gesture, a gratuity, N O T H I N G = PEAK OF UNPROFESSIONALISM. Booked 2 rooms a standard room and a suite but the suite was the worst ever seen or experienced the room was dirty and the bar area with the nespresso coffee machine was full of stain and limescale everywhere as never been washed. The room was dusty and no Covid instructions applied as no area was clean or sanitized. The suite is totally a No go Zone and a rip off, you are better off with the standard rooms as they have been renovated apparently on the first and second floor. The reception area was mostly left on its own without anybody present between 5-10 minutes and the lift was all broken like a fight had taken place, furthermore the 4th Floor button was not available for a 4 star hotel that is a shame. Regarding the rooms, The beds were comfortable but the sofa bed and Twin beds are very uncomfortable and also we were stung by bed bugs from these specific beds and woke up with a whole leg itching and full of redness so did my partner. Not worthy for any good and I seriously hope the management takes position regarding that. Would literally ask a refund for such a bad experience. - Rooms Dirty and uncomfortable - Outdated and not maintained establishment - Bad Bad Customer Service on Check-in and Check out.
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Date of stay: July 2020
Rooms
Cleanliness
Service
Room Tip: Do not book any rooms on the upper levels as old and dirty
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Response from Christel BRAS, General Manager at Novotel Le Havre Centre Gare
Responded 27 Jul 2020
Dear IP88Explorer, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The common areas of the hotel have been recently renovated. We also renovated all our rooms on three floors. We will finish the renovations of all the rooms of our last three floors at the end of the year. During the work being done, the workers broke the mirror in the elevatir. Then there was the pandemy and we did not fix it yet. The button for the 4th floor on the second elevator is broken. We have a maintenance company. They came to fix it, but unfortunately they do not have the button so they had to order it and it has been 3 weeks now and we still ahven't received it and we call them regularly for that matter. You understand that the delivery time is not dependant from us. Regarding the room, I am very surprised about the lack of cleaning you mention. All our team is aware of the Covid-situation and very careful about the cleaning of all our rooms. I will see the whole team and insist on that point again. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please contact our Front Office Manager, Aurélie (h5650-OM@accor.com) so that we can see together what we can do about the commercial gesture as through your pseudonym we can't identify your reservation to contact you directly. Sincerely, Christel Bras, General Manager
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Yanick G wrote a review Jan 2020
Paris, France7 contributions6 helpful votes
We have spend our last summer holidays in Novotel Hotel le havre. It was our 1st stay and it was amazing. When we arrived, the receptioniste 2 girls on the evening welcomed us with a smile and professionalisme at the hotel and made us feel like we are home". Additionally, she gave us a room in the 5th floor. Clean rooms. Very nice hotel. Great housekeeping service. Best luck
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Date of stay: July 2019Trip type: Travelled with family
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Response from ChristelBRAS, General Manager at Novotel Le Havre Centre Gare
Responded 15 Jan 2020
Dear Yanick G, The Novotel Le Havre team thanks you for your great review further to your stay in our hotel. Your satisfaction is our best reward. We hope to welcome you again soon. We are currently renovating our rooms and we would be happy to show you our new rooms! Looking forward to welcoming you again at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager
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MeghaninMaroc wrote a review Dec 2019
Le Havre, France80 contributions62 helpful votes
We were there for a weekend stay. The location is good. There's a shopping mall across the street and the train station and tram station on the other side of the hotel. The staff is friendly and helpful. We only took breakfast and a drinks at the bar on arrival. Both were fine. The lobby has a nice community work space.
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from ChristelBRAS, General Manager at Novotel Le Havre Centre Gare
Responded 19 Dec 2019
Dear MeghaninMaroc, Thank you for taking the time to share with us your experience at the Novotel Le Havre centre Gare. We are very surprised by your average rate that does not match the compliments you give us. Your comments indicate that you were fully satisfied by your stay with us, but your 3 stars our of 5 show us the contrary. We hope to welcome you again and offer you entire satisfaction next time you stay with us. Kind regards, Christel Bras, General Manager
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meudon2002 wrote a review Sep 2019
4 contributions
Normally there is a welcome voucher for Accor members, but not in Le Havre. Cleanliness of room could be improved. Some Plug sockets defect. Breakfast is not Novotel level. Private parking is good but no reservation is possible.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
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Response from ChristelBRAS, General Manager at Novotel Le Havre Centre Gare
Responded 17 Sep 2019
Dear meudon2002, Thank you for taking the time to give us a review further to your stay in our hotel. Our hotel doesn't have its own car park but we provide tickets to access a public underground car park called Parc des Graes. This is why it is not possible to book it. Our buffet Breakfast respects the standards of Novotel. We even added fresh and local products. Guests whoi have the loyalty card benefit from the welcome drink if the reservation was made through Accor (not if you book through agencies). I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager
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PRICE RANGE
US$89 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel le havre, le havre novotel, accor le havre
LOCATION
FranceNormandyHaute-NormandieSeine-MaritimeLe Havre
NUMBER OF ROOMS
134
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Frequently Asked Questions about Novotel Le Havre Centre Gare
Which popular attractions are close to Novotel Le Havre Centre Gare?
Nearby attractions include Centre Commercial Docks Vauban (0.4 km), Gulli Parc Le Havre (0.2 km), and Primark Le Havre (0.4 km).
What are some of the property amenities at Novotel Le Havre Centre Gare?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Novotel Le Havre Centre Gare?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Le Havre Centre Gare?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Novotel Le Havre Centre Gare?
Conveniently located restaurants include O Liban, Le Decale - Cafe Ludique, and Fujiya Sushi - Le Havre.
Are there opportunities to exercise at Novotel Le Havre Centre Gare?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Novotel Le Havre Centre Gare?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Le Havre Centre Gare?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Le Havre Centre Gare offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Le Havre Centre Gare?
The staff speaks multiple languages, including English, French, German, and Italian.