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Hotel Mercure Le Havre Centre Bassin du Commerce

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chaussee Georges Pompidou, 76600, Le Havre France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Hôtel Mercure Le Havre Centre Bassin du Commerce
Updated 28/07/20

About

#11 of 35 hotels in Le Havre
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
In the centre of town, looking onto the Bassin du Commerce dock, the hotel offers 96 air-conditioned rooms. All our rooms - Elegance, Privilege and Junior Suites - provide maximum comfort. Easy access to the beach, museums, harbour and train station. SUR LES QUAIS restaurant and bar. Meeting rooms totalling 300 sqm.
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Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, French
761Reviews5Q+A19Room tips
Traveller rating
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Popular mentions
lefranclux wrote a review Apr 2021
1 contribution
Very disappointing for a 4 star hotel. Breakfast had to be picked up in the lobby and was very average for the price asked. COVID does not excuse nor explain the low quality of breakfast. Room was nice, with space but furniture average and my desk was on wheels. Again, the overall quality does not stand up to the requirements of a four star hotel - or maybe the requirements to qualify for a four star hotel have been lowered. Staff was very kind and helpful. Mercure is not was it used to be.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from LAETITIA SALAÛN, Autre at Hôtel Mercure Le Havre Centre Bassin du Commerce
Responded 8 Apr 2021
Dear guest, Thank you for taking the time to share your feeling regarding your stay with us. We are sorry to read that it did not reach your expectations, especially for breakfast. Be sure that our guest's satisfaction is our first priority. However, we are delighted that you enjoyed the room and the staff friendliness. We hope to have the opportunity to welcome you again. Sincerely, Clara - Front Office Department.
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yvesarnaud40 wrote a review Jan 2021
Seignosse, France3 contributions
Customer is welcome. Information is fluid about the Covid 19 impact. We have been proposed to use the "room service" for diner & breakfast. Quality is very good and service is at top level. I strongly recommend during the current period.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from LAETITIA SALAÛN, Autre at Hôtel Mercure Le Havre Centre Bassin du Commerce
Responded 8 Apr 2021
Dear guest, We would like to thank you for this such positive comment about your stay with us! It is a real pleasure to read that you would recommend our establishment and that you found it qualitative. We hope to see you again soon. Sincerely, Clara - Service Réception
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olive77165 wrote a review Dec 2020
Saint-Soupplets, France225 contributions60 helpful votes
Very good hotel, well located with a very good staff. Hôtel very clean and safety during the COVID-19 period. The diner and breakfast are very good with a good choice of meal with this particular period.
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
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JMMfromSurrey wrote a review Jan 2020
Woking, United Kingdom9 contributions2 helpful votes
Not entirely sure as to whom the hotel is meant to appeal. I imagine for families it would be great. Listing points good and not so good: Parking. Just three spaces, not secure just off the road edge. When we arrived the in road parking was full so could be a problem. By early evening there were however lots of spaces. Welcome. Very friendly, check-in quick and fuss free. As we were a couple an additional drink added to my freebie. This was very welcome and unusual. Room. Clean and more than adequate size. Bathroom. Some orange mould on the grouting between the shower tiles. Dinner. Limited menu but food much better than anticipated. My wife's desert poached pear in ginger was excellent. Bar. Wine served in generous good quality glasses. Restaurant glassware adequate but notably not as good quality. All staff helpful and friendly. Would stay again.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
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Location
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Response from LAETITIA S, Responsable réception at Hôtel Mercure Le Havre Centre Bassin du Commerce
Responded 30 Jan 2020
Good afternoon, Thank you for your feedback after your stay in our hotel. We inform you that we have underground car park for 11 euros per night. We have taken note of your comments regarding the bathroom and glassware from the restaurant. We hope welcoming you for a next stay in Le Havre. Best regards, Laëtitia Salaün - Front Office Manager
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dggrg wrote a review Sep 2019
Philadelphia, Pennsylvania2 contributions1 helpful vote
We booked a twin room. Room had only 1 chair. Only one bed had a bed side table which was against the wall meaning the other bed had nothing on either side. The room information brochure stated the air condition was adjustable inside each room. This was untrue with the air con being centrally controlled, meaning all rooms were the same temperature. A lower temperature was refused by the duty manager . Room was very very hot and stuffy and we had a very poor night's sleep.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from LAETITIA S, Responsable réception at Hôtel Mercure Le Havre Centre Bassin du Commerce
Responded 25 Sep 2019
Good morning, Thank you for your feedback after your stay in Mercure Le Havre. Indeed, we have air conditionning centrally controlled. Please accept our apologies for the inconvenience. I wish you a very nice day. Best regards, Laëtitia Salaün - Front Office Manager
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Previous
PRICE RANGE
US$99 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure le havre
LOCATION
FranceNormandyHaute-NormandieSeine-MaritimeLe Havre
NUMBER OF ROOMS
96
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Frequently Asked Questions about Hôtel Mercure Le Havre Centre Bassin du Commerce
Which popular attractions are close to Hôtel Mercure Le Havre Centre Bassin du Commerce?
Nearby attractions include Musee Maison de L'Armateur (0.5 km), Centre-ville reconstruit du Havre (0.5 km), and Wallaby Bar (0.4 km).
What are some of the property amenities at Hôtel Mercure Le Havre Centre Bassin du Commerce?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hôtel Mercure Le Havre Centre Bassin du Commerce?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hôtel Mercure Le Havre Centre Bassin du Commerce?
Yes, a parking garage is available to guests.
What are some restaurants close to Hôtel Mercure Le Havre Centre Bassin du Commerce?
Conveniently located restaurants include Au Vin sur la planche, A Deux Pas D'ici, and La Papillotte.
Is Hôtel Mercure Le Havre Centre Bassin du Commerce located near the city centre?
Yes, it is 0.8 km away from the centre of Le Havre.
Are any cleaning services offered at Hôtel Mercure Le Havre Centre Bassin du Commerce?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Mercure Le Havre Centre Bassin du Commerce?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Mercure Le Havre Centre Bassin du Commerce offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hôtel Mercure Le Havre Centre Bassin du Commerce?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hôtel Mercure Le Havre Centre Bassin du Commerce?
Many travellers enjoy visiting Maison Du Patrimoine - Atelier Perret (0.7 km), Tour des Dockers (1.2 km), and Église Saint-Denis (2.2 km).