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Mercure Caen Centre Port de Plaisance

Traveller (162)
Room & Suite (62)
Dining (15)
About
Location
Cleanliness
Service
Value
Stay in the heart of Normandy in the city of William the Conqueror: the Mercure Caen Centre Port de Plaisance, located in the city center, has 126 luxury rooms, renovated in 2009, including 24 Privilege Rooms and 4 suites, all with air conditioning. Our Atrium and 6458 sq. ft (600 m²) of modular conference rooms can be booked for receptions and seminars. Private paying car park.
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Property amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Harbour View
Mid-range
HOTEL CLASS
Reviews & more
867Reviews
211Photos
8Q+A
67Room tips
Traveller rating
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  • 18
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Popular mentions
The reception is very nice and staff is friendly. However when arriving in the room, you’ll get disappointed. For the price charged, you don’t expect such an old carpet (dirty stains and holes) or broken doors (also with holes). The room urgently needs to be renovated... We will
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Response from JYGUTH, Manager at Mercure Caen Centre Port de Plaisance
Responded 11 Nov 2018
Dear guest, Thank you for the feedback. We feel very sorry about the room that you had. We take note about it ! It will be be usefull for the future. Regards,
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Hotel has a good location- plenty of places to eat nearby, the harbor and castle were right there. They did have parking but not a lot. There seemed to be several business groups having meetings and they were busy- first night tour busses were there and the next am they
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Our experience here was very mixed. On the positive side, the front desk staff gets high marks. They were all fluent in English, invariably pleasant and went out of their way to assist when needed. The lobby and other common areas were attractive and well kept. On-site
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Had a pleasant stay in Caen. Hotel amenities were not up to the standard of this type of hotel and I stayed in many Mercure and Novotel hotels as I am a holder of an Accor hotel membership card. The wi-fi in the hotel did not work from Friday to Sunday inclusively. I made the
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Review collected in partnership with Accorhotels.com
We stayed at this hotel for 3 nights. We checked into the hotel to be told there was no wifi but it would be dealt with as soon as possible. 3 nights later and checked out still no wifi. A total disregard for customer service. No staff at the bar, not enough toilet paper.
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Photo provided by managementMercure Caen Centre Port de Plaisance
Guest room
Grosse fuite d'eau signalée après ma douche le matin de mon départ.
Apparemment, la fuite que j'ai constatée ne datait pas de la veille...
Déco banale façon Ibis. Ce n'est pas ce qu'on attend d'un Mercure.
Lavabo tout en courbes & sans porte-savon: pas facile d'y poser qqch et l'eau coule partout dess
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Hi ! There is a laundry service 30m from the hotel it's open all days from 7AM to 9PM. Sorry for the delay, Regards
0 votes
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Hello, is there a transportation service from the train station to the hotel?
Dear Manuel, There are taxis at every trains arrivals. You can also take the tramway (5 stations) and by foot it takes 15 minutes. Best regards, Hotel Mercure Caen Centre
2 votes
Are there any smoking rooms at the hotel?
We are not smokers but, in line with many hotels, we believe that Mercure maintains a no smoking policy
1 vote
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I don't think it matters either you have the room with marina view or not, to be honest. And yes, there's boulangerie nearby. The hotel is quite central, so you could walk around and do shopping (you can get most things there) or just to have some food. 👍🏻There's an excellent steak restaurant that you should go if you fond of steak and the name is 'Boeuf and Cow'. Enjoy your holiday!!
1 vote
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Yes there is secure parking at the back of the hotel. It is a shared car park with several hotels nearby. The cost is approx 12 euros.
0 votes
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12
"Don't choose a room on the marina side if you do not wish to be disturbed."
"Marina view suite"
"Rooms at the end of the hall away from elevator are quiet."
"Avoid street side."
"Go to the Ibis next door of find a better hotel"
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PRICE RANGE
US$105 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure caen centre port de plaisance hotel caen
LOCATION
FranceNormandyBasse-NormandieCalvadosCaen
NUMBER OF ROOMS
126
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