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Crowne Plaza Lille

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579 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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Virginia
Reviewed 2 weeks ago

The hotel staff was very friendly and helpful. The hotel itself was nicely maintained and the rooms were a good size although the heat was a bit much for me and I did have the thermostat set to as cold as it would go but, it still blew heat at me. Sadly here you cannot open a window. Also the...

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Helpful?
Thank Maria P
Boston, Massachusetts
Reviewed 2 weeks ago

Biggest minus for me on this kind of trip is that the wifi in room 506 was terrible and did not allow, streaming or efficient working via VPN. 2 night business stay which included eating dinner one of the nights. BuCheck in was efficient with English speaking front desk staff. Room itself is typical smaller euro style but there was...

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Helpful?
Thank scotsroadwarrior
IHGService, Guest Relations Manager at Crowne Plaza Lille, responded to this review

Hi scotsroadwarrior! Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you found the food served during dinner and breakfast to your liking and were satisfies with the services from some...

Louisville, Kentucky
Reviewed 2 weeks ago

WiFi speed in lobby and rooms was MUCH improved vs my prior stay in 03.2016. Room was clean and the bed was very comfortable. No issues for getting deep sleep. Those are the key items and the hotel did well for them. Front desk check-in staff remains not friendly. It's similar to multiple prior stays at this hotel. They do...

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Helpful?
Thank Brian-IFlyAlot
IHGService, Guest Relations Manager at Crowne Plaza Lille, responded to this review

Hi Brian-IFlyAlot, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the overall cleanliness of our property including the improved WiFi connection, it is regrettable that the level of service rendered by our hotel staff members may have fallen below your expectations. Please allow me to...

brussel
Reviewed 3 weeks ago

I've stayed at this hotel and while nothing major is wrong here (rooms OK, location as described etc) there were too many minor issues to be satisfied with my stay. Nothing "contractually" was not fulfilled, but a hotel experience (certainly if it's for a romantic weekend) is more than that ! So, let me list the issues: * although I...

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2Thank Belgian-Brussels
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear Belgian-Brussels, I would like to thank you for staying at our hotel and for posting such a detailed review on Tripadvisor. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an...

Lille, France
Reviewed 17 January 2017

Stayed there 3 nights in december. very practical as it's near the town center and stations by foot. rooms are good with all you require. easy access to undergroung car park. Not the greatest hotel but staff is friendly and efficient. Overall good value for money.

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Helpful?
Thank Fred S
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear Fred S, It’s always such a pleasure to read our guests enjoyed both our quality of service and the great location of our hotel, just face to the Lille Europe rail station and close to the city center. I hope your stay was pleasant and you had a good time in France and especially in Lille. Thank you for...

New York City, New York
Reviewed 29 December 2016

I have been to the hotel's restaurant many times prior to staying at the hotel. My room was large, well-appointed, and clean. The staff is friendly and small so it is to get to know them. Breakfast and dinner were always good, and the bartender made me one of the best drinks I ever had.

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Helpful?
Thank JWYZ
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear JWYZ, We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your comment is our reward. I really hope your stay was pleasant and you had a good time in France and especially in Lille. We look forward to welcoming you...

Saint Julian's, Malta
Reviewed 23 December 2016

A great location opposite the main SNCF and Eurostar train stations , good service at reception Rooms very plesant and functionally well equipped Wi fi is very patchy and the room service and resteraunt menus could be improved

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Thank hou204
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear hou204, thank you for your comment. My staff apreciate. We work hard to improve the wifi. Some pocket wifi are availbale at the front desk if the wifi is patchy. Best regards Sebastien Restagno General Manager

London, United Kingdom
Reviewed 23 December 2016

A very comfortable hotel with everything one needs in the bedroom. Sumptuous breakfast included hot dishes, cold meats, cheeses - you name it. Very good position relative to the TGF station and an easy walk into the centre. Downside is Lille itself with it's frightful traffic, swingeing parking fees, great difficulty getting out of Lille etc. In short leave the...

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Helpful?
Thank Tobywebb35
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear Tobbyweb35, thank you for your comment. Next time use the parking Auto Cité Gare Lille Europe. The parking is just behind the hotel. Best regards Sebastien Restagno General Manager

Antwerp Province, Belgium
Reviewed 16 December 2016 via mobile

Was just there for dinner. And staying myself in the Novotel Suites accros the Crowne Plaza. Spacious restaurant and beautyfull decorated. Various dishes at affordable prices. Professional and friendly staff.

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Thank danishbear69
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear danishbear69, We are very glad that you enjoyed our restaurant "Le Plaza", which offers dishes realized with fresh and seasonal products. We hope that you had a good time in France. We look forward to welcoming you again at our hotel and why not, for sleeping ! Best regards, Béatrice Hoisne, Sales Manager

Schleswig, Germany
Reviewed 12 December 2016

After a Long drive I was greeted in reception by a Group of middle-eastern men arguing/shouting/ talking -one never knows, and nobody in reception. First impressions were not good. Later that evening I was hoping to get the "Standard" Club Sandwich for dinner but they only had simpler or much more complex choices on the menu and until 2230 latest....

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Helpful?
Thank EuroAlexChristophe
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear EuroAlexChristophe, A deeply regret that your stay was not good as expected. Crowne Plaza offer meal 24/24 with fast and fresh dishes. We served smoked salmon, pasta, soup, fish, chicken,.... For your next stay do not hesitate to request a quiet table for your breakfast. My team work hard to serve you. Best regards Sebastien Restagno General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Located in the heart of the business district, close to two train stations stands the Crowne Plaza Lille-Euralille. The Crowne Plaza hotel offers 121 spacious rooms and suite with panoramic views of Lille. Recognizable by its copper facade, it combines modern architecture, design and comfort. Whether for business or pleasure the location of the hotel is ideal, for you to take a TGV to Paris, London or Brussels. The history and culture of the city of Lille also make it an ideal destination for shopping or strolling through the old town. Make us your choice for your next appointment at Lille ! Orange and copper-toned drapes hang in the cosy space of our trendy Le Plaza restaurant, where you can enjoy French fine dining catered by our courteous staff. Cow hide rugs and flat-screen TVs in Le Plaza bar create a more informal atmosphere. ... more   less 

Additional Information about Crowne Plaza Lille

Address: 335 boulevard de Leeds, 59777, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: €91 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Lille 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Crowne Plaza Lille Hotel Lille
Lille Crowne Plaza
Hotel Style:
#17 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Lille staff and other travellers.
3 questions
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Saffron Walden, UK
7 months ago

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Questions? Get answers from Crowne Plaza Lille staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street are noisy.”
 of 5 bubbles mariap255, 9 Feb 2017 | Read review
“Get a higher level room (10 floors) or bring ear plugs due to traffic noise outside”
 of 5 bubbles scotsroadwarrior, 8 Feb 2017 | Read review
“As high as possible with traffic & street heroes right under”
 of 5 bubbles EuroAlexChristophe, 12 Dec 2016 | Read review
“Higher floor give excellent view”
 of 5 bubbles 531saugatag, 18 Nov 2016 | Read review
“Pay a little extra for an executive room still a mid-range price for a Luxury Hotel”
 of 5 bubbles DouglasR13, 11 Nov 2016 | Read review
5 of 5