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All reviews lille centre train station small gym minute walk mini bar weekend trip central location walking distance buffet breakfast spoke english spacious rooms tea and coffee double bed car park old town one night stay reception area
We had an Executive room which was small Couldn’t work the shower....
Hairdryer was broken.
Dinner in the restaurant was disgusting. Had to wait 1 hour for my daughters spaghetti bolognese. After it finally came there was mould on the Parmesan and the pasta was...More
Date of stay: November 2018
Response from WAGNER T, Public Relations Manager at Novotel Lille Centre GaresResponded 4 December 2018
Dear M. Germanou,
Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Our technician has...More
After reading some reviews I was worried about our stay in this hotel. However I was pleasantly surprised. The hotel was modern, clean,friendly and close to the centre. Our room was just big enough for 2 adults and 2 children and had all the amenities...More
Great location, friendly staff. Rooms are a little dated. Bathrooms need a facelift especially their bathtubs abs showers. Breakfast is plenty however overpriced. Meals in restaurant very nice. Parking is not associated with the hotel and can be a little scary traveling alone in the...More
Date of stay: September 2018
Response from WAGNER T, Guest Relations Manager at Novotel Lille Centre GaresResponded 4 December 2018
Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. Our staff is happy to know that we provided a pleasing service during your stay.
On the other hand, we are sorry to hear that...More
I have used Novotel many times in UK and France, but this was the first time i have moved due to the room being dirty.
The light switch in bathroom was filthy with grey marks. I decided to clean incase it wasn't dirty, but it...More
I really didn’t enjoy my stay at this hotel, it’s really weird. The toilet and bathroom are like an afterthought, there like off a cruise ship.
The room wasn’t very clean, shower doors (glass) were loose so smashed together,
If you want to run a...More
Date of stay: September 2018
Response from WAGNER T, Guest Relations Manager at Novotel Lille Centre GaresResponded 2 weeks ago
Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your stay did not meet your expectations. On behalf of the Novotel staff, please allow me to apologize.
Indeed, our washrooms,...More
The Novotel Lille Centre Gares is a modern 3 star hotel 2 min walk from Lille Flandres station, the Zenith and the Grand Palais, and 5 min from Lille Europe station and the city centre. Ideal for …Moreprofessional or private trips discovering all the region has to offer. 96 airconditioned rooms including 34 refurbished rooms and 5 suites. Enjoy our free fitness centre and patio. With our Family Offer available on request on Sunday you can keep your room until 5 p.m. Public parking at Lille Flandres station. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.