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Mercure Lille Centre Grand Place

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998 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Windsor, United Kingdom
Reviewed 6 days ago NEW

Great location in the old town, friendly and helpful staff. Loved the all day buffet with delicious quiche, soup and fruit tarts . Only quibbles, paper cups in room for coffee/tea and lift quite small, only takes four people, no problem as I was on second floor but fifth floor would have been difficPerhaps had I not been with a...

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1Thank Helen S
Kent
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

We visited Lille for New Year arriving on 30.12.16. Booked via Secret Escapes and secured a really super deal. Arrived early to a smiling friendly face on reception and shown to our room despite being 3 hours early! Room 308, great room, small but cosy and overlooking the streets below. We were really impressed with the service and quality of...

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Thank Oibee
About Hotel's Favourite Review
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Oibee, Lea thank you for these nice compliments ! We hope to see you soon :-) Delphine Baudry - Generale Manager

London, United Kingdom
Reviewed 1 week ago

Stayed for 2 nights on the 5th floor and really liked the hotel. Room was very comfortable; TV, kettle, hairdryer, fridge, bathtub - everything you would need in good working order. All well cleaned and in a great central location; just behind the opera but on a small, quiet street. The hotel is 10 minutes from the stations and there...

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1Thank bern1214
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear bern1214, Thank you very much for your very positiv feed back !!! See you soon :-) Delphine Baudry - General Manager

Rome, Italy
Reviewed 1 week ago

The hotel is in a great central location in Lille, about 10 minutes walking from the two large train stations. This hotel seems to offer good value for money, even though the room we had was quite small. The room and bathroom were clean, but especially the bathroom looked like it could do with some maintenance (e.g. bathroom door did...

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1Thank peri&rini
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear peri&rini, Thank you very much for these very encouraging comments ! See you soon :-) Delphine Baudry - General Manager

Costa del Fell
Reviewed 3 weeks ago via mobile

Pros: great location, lovely staff, reasonably priced, great selection of TV channels (I managed to get the Champions League games on BeIN) Cons: tiny room, basic facilities, very limited room service menu I woke up in the middle of the night because of a horrendous smell. I thought it was one of this situations when the air conditioning goes wrong...

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Helpful?
Thank MSD1978
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear MSD1978, Thank you for this benefit of the doubt ! Yes indeed, Lille was built on swamps, hence sometimes an odor, it is true, not very pleasant ... Fortunately, it usually passes quickly ! The more choice, you have to come back to check my statements ! See you, Delphine Baudry - General Manager

Watford
Reviewed 3 weeks ago

Stayed three nights in a first floor single room whilst on a business trip. First of all a massive thumbs up to the location. Just a 15 minute walk from the Eurostar station and right behind The Opera and The Grand Place but on a quiet street so noise wasn't an issue. Dozens of bars and restaurants to be found...

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Thank adamhornets
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear adamhornets, Thank you for your very positive comments ! We will be delighted to welcome you in your next stay so see you soon ! Delphine Baudry - Directrice

Hulshout, Belgium
Reviewed 12 February 2017

Good, nice and clean hotel in the centre of the city. Well located to start your visit. The hotel is clean, service is friendly, but all as you would expect from this chain of hotels. The breakfast is very good, although everything seems to be placed a bit chaotic. Again, the food was very good. There is no real negative...

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1Thank GuppeC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear GuppeC, "There is no real negative comment for this hotel", so why only 3 stars ??!! It doesn't matter, we do not blame you ! See you ! Delphine Baudry - Generel Manager

MX
Reviewed 12 February 2017

Great location, walking distance from city center. super new and modern. good breakfast, very good service and even has an area for children to play and free coffee and tea. Would go back and recommend

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Thank Luis G
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Luis G, Waouh !!! "The best in Lille" !!!!!!!!!!!!! What better compliment ???!!! Thank you very much !! See you soon Delphine Baudry - General Manager

London, United Kingdom
Reviewed 6 February 2017

We stayed here for just one night and were pleasantly surprised. The location is excellent (between the station and the old town), the building is beautiful and sympathetically restored, the room comfortable, if a little small. The staff were very friendly and helpful. Warm recommendation. Only down side: the wifi did not seem to work properly (although it might have...

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2Thank Gabrielle V
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Gabrielle V, We are delighted to have surprised you ! Now that you know the address, you just have to come back ! See you soon ! Delphine Baudry - General Manager

Brussels, Belgium
Reviewed 31 January 2017

Fairly spacious room, clean, as expected. Good location for tourist visit. Close to the old town. Friendly staff, public parking nearby (no preferential rate for hotel guests). Breakfast was OK, but EUR 17,50 pp is too expensive.

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1Thank DutchTourist1829
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear DutchTourist1829, With so many compliments, we deserved more than 3 stars, right ? Next time, we suggest you try our Express & Co offer at 8 € for your breakfast ! See you soon Delphine Baudry - General Manager

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A charming hundred-year old hotel in the heart of Lille. Near railway stations, the Opera, the Grand Square, the Beaux-Arts museum and the Convention/Exhibition Centre. Bar and meeting facilities. ... more   less 

Additional Information about Mercure Lille Centre Grand Place

Address: 2 boulevard Carnot, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: €80 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Centre Grand Place 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Mercure Lille Centre Opera Hotel Lille
Accor Lille Centre Opera
Hotel Style:
#11 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Centre Grand Place staff and other travellers.
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London, England
3 months ago
Little Rock, Arkansas
Durham, United Kingdom

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Questions? Get answers from Mercure Lille Centre Grand Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on outside of hotel if you don't want to have an uninteresting view of some small inner courtyard.”
 of 5 bubbles peri&rini, 12 Mar 2017 | Read review
“We had 308 it was quiet and very comfortable. Looks out on the main street into the square. Quiet despite it being NYE too!”
 of 5 bubbles Oibee, 2 Jan 2017 | Read review
“Rooms looking over the central courtyard and away from the lift and stairs are much quieter.”
 of 5 bubbles 928ChrisW928, 30 Nov 2016 | Read review
“Higher rooms have less noise.”
 of 5 bubbles emilioGNYC, 17 Nov 2016 | Read review
“Rooms on outer of building are best”
 of 5 bubbles ColinI_13, 25 Jul 2016 | Read review
5 of 5