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Novotel Lille Centre Grand Place

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#13 of 106 Hotels in Lille
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Novotel Lille Centre Grand Place
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878 Reviews from our TripAdvisor Community

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Showing 282: English reviews
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Geneva, Switzerland
Reviewed 3 weeks ago

Stayed in a twin room and it is a sofa bed. Hotel staff did not prepare it and refused to do so when asked. You have to manually pull out the bed. In general, this hotel did not meet the expectations of a 4-star hotel. Breakfast got boring as it's always the same and not varied.

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Helpful?
Thank FuserGC
Aalst, Belgium
Reviewed 4 weeks ago

We got a bongobon from our daughter in law and we went to the restaurant of Novotel Lille Centre Grand Place in combination with a visit to the beautiful city of Lille (Flandres). For the bongobon you can take either a starter and a main course or a main course and a dessert. The waiter is very friendly and helpful....

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1Thank Hubert645
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Thanks so much for this nice comment !! hope to see you soon Marie Ange SAGNIEZ

Grays Thurrock, United Kingdom
Reviewed 26 January 2017

A great 3 night stay, nice, clean hotel, good and friendly staff. Very comfortable beds in decent rooms. Would I stay there again if I ended up in Lille? Most definately and so should you. A handy location for the many bars and restaurants in the area.

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Thank Ste M
Marie-Ange S, Responsable relations publiques at Novotel Lille Centre Grand Place, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

London, United Kingdom
Reviewed 25 January 2017

Comfortable room, well designed with all the necessary facilities. The hotel is well located for the centre. Stylish modern design. The breakfast was very good. Would definitely recommend it and we are likley to stay there again.

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Helpful?
Thank martinmchugh50
Marie-Ange S, Responsable relations clients at Novotel Lille Centre Grand Place, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Paris, France
Reviewed 21 January 2017

I arrived late for check-in. I wanted a quiet room upper floor, the staff was friendly and they got me they upgraded me as the hotel was full. Room is clean, and modern. Great Location, Nice restaurant and friendly staff. I will come back.

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Helpful?
Thank clf134
Marie-Ange S, Responsable relations publiques at Novotel Lille Centre Grand Place, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Cardiff, United Kingdom
Reviewed 5 January 2017

Hotel location perfect for restaurants and bars although parking was a short walk away it was certainly not a deal breaker. We booked Executive rooms, they were were fine but the free mini bar included was disappointing - no wine and only one of each water or soft drink quite odd in a double room. Tea making facilities were the...

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Helpful?
Thank lynfapostans
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ

Billericay, United Kingdom
Reviewed 2 January 2017

The Novotel, like others I have used in different countries provide a decent balance of value, cleanliness and services. Staying for a long weekend in Lille, this is 5-10 mins walk from the centre of town, and within walking distance of most other attractions (the centre of Lille is not that big) The staff were very polite, handed us a...

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Helpful?
Thank Woble
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Eindhoven, The Netherlands
Reviewed 21 December 2016

The hotel is in the center of Lille, which is really convenient, you can walk to all shops and center of interests. The rooms are a bit old, but have double bed, couch, bathroom, separate toilets and desk, so everything you need. We were offered 2 tickets for the Ferris wheel in the center, which was really nice. The breakfast...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Marion H
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ

Bergen op Zoom, The Netherlands
Reviewed 18 December 2016

The location of this hotel is very good, just some minutes walk away from the city. The hotel would need some upgrading here and there. Our room was of a good size, toilet was separated from the bathroom (we like this), but both toilet and bathroom pretty old. We had a terrible view from our room. Breakfast was good, not...

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Helpful?
Thank Christel8
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thanks for your comment. Have a nice Christmas, Regards, Marie Ange Sagniez

Mayland, United Kingdom
Reviewed 17 December 2016 via mobile

We visited Lille for the Christmas market which was very disappointing but this hotel made up for the disappointment. Great location, good rooms which are not a bad size, staff very friendly and the breakfast choice catered for every appetite. Parking is very convenient located behind the hotel which was secure and not to expensive.

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Helpful?
Thank mayland123
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Lille Centre Grand Place is a 3 star hotel in the heart of Lille, close to the Grand Place and the old city. The hotel offers 104 airconditioned rooms, a restaurant, a bar and four meeting rooms for your conferences and seminars. This hotel is equally suited to a business trip or a holiday in Lille with your partner or family. Guests also enjoy the benefit of a gym and a secure public car park adjoining the hotel. ... more   less 

Additional Information about Novotel Lille Centre Grand Place

Address: 116 rue de l Hopital Militaire, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: €75 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lille Centre Grand Place 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Novotel Lille Centre Grand Place Hotel Lille
Accor Lille Centre Grand Place
Lille Novotel
Hotel Style:
#5 Family Hotel in Lille
#6 Green Hotel in Lille
#8 Romantic Hotel in Lille
#9 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lille Centre Grand Place staff and other travellers.
5 questions
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London, United Kingdom
Ireland
9 months ago

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Questions? Get answers from Novotel Lille Centre Grand Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on 3rd floor at the front was very quiet.”
 of 5 bubbles martinmchugh50, 25 Jan 2017 | Read review
“Great Hotel and Location”
 of 5 bubbles clf134, 21 Jan 2017 | Read review
“Request if you dont want a room with Disabled access. We didnt do this and had that type of room.”
  • Didnt like that we had a disabled guests room and there was no shower curtain so room
 of 5 bubbles stevesandhurst23, 1 Dec 2016 | Read review
“Rooms at the rear a nice and quiet as the rooms at the front face straight onto a road.”
 of 5 bubbles 962ianh, 20 Nov 2016 | Read review
“In a quiet area so no noise issues experienced”
 of 5 bubbles 150PeterB, 18 Oct 2016 | Read review
5 of 5